Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery and an excellent price”

Helpful Report

“Super quick service. :)”

Helpful Report

“My order was processed without error and delivery was very swift. A first class service”

Helpful Report

“Happy purchase. Item as described, reasonable delivery time.”

Helpful Report

“Great service. Great advice. Not pushy.”

Helpful Report

“Good range of products at good prices with quick delivery = all good.”

Helpful Report

“Excellent service and product was also as expected. Delivery super fast as well. They are a great firm to deal with on-line.”

Helpful Report

“Bought replacement 6mm, 9mm and 12mm spikes which are far cheaper than the local sports retailers (when they have them in stock) and they arrived within a couple of days. Excellent service!”

Helpful Report

“Very quick service and delivery, but shame as could have had it the same day as I wanted it, as live close to store, but you only had discount if ordered online :/ So no brainer, I got it cheaper, just a shame you don't off the same discounts in the shop or click and collect as you would have saved on the p&p”

Helpful Report

Hi Maria, Thank you for your lovely review! We strive to provide great customer service and a great variety of items and it is amazing when we hear our customers give us good feedback. Just for future reference, whenever ordering online we offer an in-store collection at the checkout process. Simply select 'in-store collection £0.00' when purchasing and we will hold it in-store for you to collect whenever you are free :) Our discounts are usually online only, since we provide every customer with a personal service and experience in-store. However, we do offer a price match guarantee online. We hope you enjoy your item and hope to see you again soon. All the best, Alexandra Sports

“Excellent service”

Helpful Report

“Prompt reply to my query. Would use this company again. Geraldine Turner”

Helpful Report

“Excellent service”

Helpful Report

“Excellent service, thank you”

Helpful Report

“Extremely quick delivery, great service.”

Helpful Report

“Fast efficient service.”

Helpful Report

“Great service, really speedy delivery and no problems with my order. Fantastic price too!”

Helpful Report

“Good service and useful product. Wearing a "walking cast boot" due to a broken bone in foot I needed something to raise my other foot and found suitable heel lifts on line. Not cheap but tremendously helpful as no longer getting hip pain at every step.”

Helpful Report

“Great service and a good product.”

Helpful Report

“I phoned twice to Portsmouth branch spoke to a male and a female. Both were extremely helpful in both situations, I have also visited your shop there and again everyone bright and cheerful and very helpful. The fact I live in Essex my son lives in fareham, it's so nice to know if I'm trying to arrange a surprise or something to be delivered to him, I can trust you to do it to the letter. Customer Service quite rare these days. Thank you”

Helpful Report

“Excellent service, item arrived within two days of order.”

Helpful Report

Alexandra Sports is rated 4.9 based on 976 reviews