Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product, had my feet analysed there years ago and use them for my running trainer needs. Top class service, Angela was very helpful and polite.”

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“No fuss. Good product. Speedy service Thanks”

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“Thank you for providing an easy to use, efficient service. Loving my new trainers!”

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“It is very similar to a skipping rope that I use at another gym in Plymouth, The Endeavour Recovery Centre in HMS Drake, a place for injured servicemen and women, and it is something that I miss while in lockdown so I am very pleased to have received it in such short time under such circumstance. Thank you very much Good luck Yours sincerely Michael D Edge Former Royal Navy engineer (with many years in HMS Collingwood, Fareham, Hants.”

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“Order placed Online and delivered within 48hrs and the items came from 2 separate stores, despite being advised there may be a delay, super quick delivery. Muzino running tops/tees for my wife and I purchased both great value in the sale and as you would expect good quality. Alexandra Sports always deliver great service- thank you 😊”

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“Incredibly fast and efficient service”

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“I ordered some new running shoes because my old ones disintegrated after a few days of COVID lockdown! I wondered who I could trust to sell me running shoes on line and get them to me. There is only one Alexandra Sports and I wouldn’t go anywhere else. I found the website easy. For once I was able to get the colour of shoe I wanted as no one to tell me they didn’t fit! The shoes that arrived within about 3 days were perfect. And now I am running again ( but only once a day)”

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“Great communication and speedy delivery, totally saved my running sanity”

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“I spoke on the phone and got fantastic advice, they were incredibly helpful and knowledgeable. I received my new shoes by post and am very happy. I would definitely go back to Alexandria Sports either the shop or by phone. Thank you.”

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“very good and quick service”

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“Great service, good prices and a good range of shoes and clothing. Will go back :-)”

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“Good customer service and communication. The sale shoes I wanted were showing as in stock on the website but were actually out of stock - nevertheless Alexandra Sports quickly arranged for a new pair from the manufacturer. Happy with the outcome.”

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“Item exactly what I wanted. Can’t fault customer service and really speedy delivery. Thank you Alexandra Sports”

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“Excellent non-rushed service, to find exactly the right shoes for my ‘odd’ biomechanics. Saw Tom, who was really helpful, knowledgeable and informative. We weren’t sure the 1st options suited me exactly, so they ordered 2 different pairs specifically for me to come back and try the following week. Very happy with my purchase, and very happy with the service.”

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“All good in the end. Staff very nice and knowledgeable.”

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“Quick delivery, good website and service!!”

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“Having placed and order for gift vouchers on the 16/11/2019 and receiving an email on the 18/11/2019 to say that the order was on its way I was beginning to panic as the vouchers didn't arrive until Monday 24/11/2019. They had been posted 2nd class and I just think that with money involved they should have either been sent 1st class or preferably signed for.”

Helpful Report

“Quickly supplied Brooks' latest version of the Adrenaline GTS at a discounted price and my first run today in them, having used them in the past, did not disappoint. I have been off the road several months with a badly bruised heel/plantar strain and it still lingers a bit but I did not have any trouble flexing the foot and, so far, no after-effects. AS invited me for a gait check and this may well be useful to me when I get chance to call in. Thanks a lot to the store. Dave Cunliffe Bath”

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“Very comfortable shoe and a good price in the sale.”

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“Excellent service for my order of miscellaneous “bits” for my running life. Many thanks. So nice to have an independent source for my gear rather than the ubiquitous on-the-web giants.”

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Alexandra Sports is rated 4.9 based on 998 reviews