Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really appreciated all the time spent on gait analysis and helping us find / test the right shoes for marathon training.”

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“Extremely knowledgeable and professional gait and insole fitting utilising the latest technology. Very happy with the service and end product.”

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“Not used Alexandra Sports before but have been very happy with their communication, ease of ordering and the speed of delivery of my order! Will definately keep checking to see what you have available!”

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“Very helpful - understanding of needs - effective advice given - an enjoyable experience”

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“Fantastic! The help that was given throughout my appointment at Alexandra Sport was so good. They were very attentive and extremely knowledgable. The foot scanning and biomechanics they use are second to none and it was super helpful trying out a set of shoes before buying them! 10/10 would recommend to everyone!”

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“I was greeted on arrival and invited to discuss my plans, aspirations and running history. I then spent some time having my feet measured both statically and on a treadmill. We then discussed my issues (overpronation) and possible remedies. I was given a range of shoes to try out, which I did while running a short distance outside. I then decided which shoe I preferred and purchased a pair, together with custom insoles. At all times I was treated with respect and the staff member was very knowledgeable and involved me in the decision-making process.”

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“I came in for my appointment for your custom insoles. Pam was very helpful and clearly explained how the process works. I am looking forward to receiving my custom insoles and wearing them and seeing what a difference they make. Thanks again”

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“Fantastic and incredibly thorough, Tom was so knowledgeable and answered all of my questions. I didn't feel pressured at all to make a decision immediately. I will definitely use the service again.”

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“I was told to book and pay for an assessment for a Saturday appointment incase it was too busy to fit me in, however when I was in the store many walks ins received the same foot assessment without a £20 charge? I received the email of my foot scan, but it doesn’t allow me to see any of the information about my feet which was what I wanted to know. I found a Shuropody store today who assessed my feet for free with more knowledge and I came away feeling more confident in going ahead to buy insoles and shoes. Can I get a £20 refund as I’m not sure what I paid for, when others didn’t?”

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“I came to Alexandra sports as I was experiencing pain when running. Dan (I think it was) was extremely knowledgeable and helpful and I now have a lovely new pair of running shoes that suit my feet. Thank you!”

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“The gait analysis was informative and the level of detail was excellent. Happy with my new shoes, good to find a decent local running shop.”

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“Excellent service and advice. Whilst it would have been easy for the advisor to have me skip the assessment and carry one with the same shoes based upon my current running regime they took time to assess what was going on and them answer all of my questions before helping me make a decision. I now feel more aware of what my feet are doing and how it affects my running. Many thanks and see you in 600 miles time for a new pair of shoes.”

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“What a fantastic sports shop, I had my feel measured properly for some road running shoes and the shop assistant was extremely knowledgeable and explained what she was doing every step of the way, 3d imaging and pressure mapping. Then with the info she brings 3 pairs which suit my feet, trying them on I felt like a little kid as she tied up my laces. 😂😂😂 A little run outside to test each pair out. And I decided on a pair of Brooks. At know time was price mentioned, so that didn’t sway my decision at all, it was all down to fit and comfort. Many thanks to the staff at Alexandra sports. First time customer and I will defo be coming back again.”

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“A thorough but fast and efficient fitting and I left with a competitively priced pair of trail shoes.”

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“Good service and good price”

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“Great friendly service highly recommend this place . I had a gate analysis & feet scan done , I wasn’t rushed to decide on a pair of trainers . I walked away with a nice new pair of trainers after finally choosing ready for training for London marathon next year . Great service thanks .”

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“I was really pleased with the level of service I received Tom friendly and he was knowledgeable about products and feet positioning. I am very pleased with my trainers”

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Alexandra Sports is rated 4.9 based on 998 reviews