Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first ever pair of running shoes ( age 63!) I was very pleased with the gait analysis and fitting of the shoes. The lady who looked after was lovely. We had a great chat about Parkrun. Looking forward to running a bit faster at Fareham Parkrun on Saturday. Thank you.”

Helpful Report

“I arrived early for my gait assessment appt but Amy looked after both myself and my friend, listening to us and explaining things very clearly. We left 2 hours later with shoes that we can walk in and with a better understanding of the problems with our feet. We will be back”

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“Just been in to have gait analysis and biomechanical assessment with the lovely Emily. Very, very impressed with the service and looking forward to wearing my new, properly fitting, trainers. Also very impressed that the gait analysis results were emailed to me, so that I can show my podiatrist that I have done as I was told!”

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“Very pleased with the knowledge and professionalism from the team. Highly recommend visiting and having an assessment done here before purchasing shoes for a race.”

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“Awesome service as always”

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“By far and away exceeded my expectations , very knowledgeable staff, couldn't do enough to help.”

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“I asked for a gait assessment after having my hips replaced. We had a discussion and visual assessment of my exercise requirements and the alignment of my legs, feet and hips. Then after the electronic data was taken my gait was discussed. In fact the trainers and insoles i was wearing were recomended by Alexandra previously and were suitable. There was no attempt to urge me to buy anything. I was shown trainers that would suit my gait but not pressured to buy them. The whole experience was professional, enlightening and reassuring.”

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“Really good a knowledgeable about products Only time will tell if the products help”

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“Great shop. Lots of knowledge. Takes the time to get it right. Wouldn't shop anywhere else for my running needs. Goodr specs mich better than I had imagined.”

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“Great professional service, took time to understand needs and gave great advice. Really pleased and cannot wait to get my insoles. Thank you”

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“The staff are very helpful and happy. I am very happy with my new trainers. I got a Personal best at the park run yesterday. 😊😊”

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“Staff were friendly and very helpful. Listened to my needs and were very informative. I felt valued and was not pushed to buy shoes.”

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“Very professional, highly competent, helpful and friendly service.”

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“My husband and I have been coming to you for running shoes and gait analysis for years, as we always receive a great service from knowledgeable assistants. We look forward to being continued loyal customers for many years to come too!”

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“The whole experience from booking online and the customer service in store was amazing. I was a bit hesitant at first as I thought most of the customers looked like seasoned runners and I don’t eve like runner but I do enjoy the gym. The young man that served me (wish I got his name) was just brilliant and made me feel at ease. I have quite flat feet which I get embarrassed about but he certainly put me at ease. I wish I had done this process years ago and saved myself endless purchases of trainers which were never quite right. I bought trainers and insoles and including the analysis it all came in at £160 what a bargain. I have already been promoting the shop to friends and family.”

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“Sam was first class in every way will be back again ,and many thanks Sam great work”

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“Fantastically knowledgeable staff & great range of products - their shoe fitting service is absolutely top class.”

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“My doctor diagnosed me with Plantar-fasciitis. Given the expert advice that Alexandra Sports gave my wife a few years back when she had a problem, there was only one place I was going to go, to get myself an appropriate pair of shoes. Dawn at Alexandra Sports was so attentive to detail and did a very thorough research of my condition. Sincere thanks to Dawn and I strongly recommend Alexandra Sports, for resolution of my type of problem but also for so many other skills and experience that the team have there.”

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“Excellent service. Thoughtful and attentive. I greatly appreciated the advice.”

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Alexandra Sports is rated 4.9 based on 976 reviews