Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 989 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Far more in depth appointment than I have had at other stores. I am confident the shoes I purchased are the right ones for me. Great service”

Helpful Report

“Great service to do a thorough gait analysis and running shoe fitting. Left with a comfy pair of trainers that fitted and give perfect support.”

Helpful Report

“I was very impressed with the level of service I received. From the moment I arrived I was made to feel welcome, the process of the appointment was explained to me before hand and at each stage the communication was exceptional. I was able to try out the shoes before I bought them and I was assured that if I needed support after purchase then I could contact Alexandra Sports to help resolve any issues I might have in the week's to come.”

Helpful Report

“Excellent customer service, nothing was too much trouble. Knowledgeable staff, clear expertise.”

Helpful Report

“Very professional- they take their work seriously - I was treated with respect despite my age (74!) - Angie listened to my concerns and made a good recommendation”

Helpful Report

“Delighted with my assessment and resulting footwear purchase. Angie was very thorough , informative and gave great advice on appropriate trainers to help with my foot issues. I am very happy. Thank you.”

Helpful Report

“I went in to Alexandra Sports very last minute on a Friday lunchtime and they very kindly squeezed me in there and then, even though the shop was already busy. Within the first few minutes, you know you're in great hands. I went in and mentioned an ongoing ailment I had with my hip which I'd assumed was because of my desk job (and not sitting properly!) However they noted it was probably my footwear and got to work doing all their scans, physiology assesments and walking tests. They talked me through and explained everything every step of the way which was brilliant. The popped me in a couple pairs of trainers to try, which I immediately felt the difference in. I really loved they did a thorough examination of the recommended shoes, making sure what they're giving you is absolutely perfect. I left very happy in the most comfortable pair of shoes I've ever owned, so much so i went back a week later and bought the same pair in a different colour! I cannot recommend enough.”

Helpful Report

“A comprehensive and thorough service which has resulted in the purchase of a new pair of running shoes which I'm very happy with. Went out for my first run in them this morning and the shoes felt very comfortable and are giving me excellent support. Thank you!”

Helpful Report

“Great visit. Excellent professional and friendly service and incredible technology to assist in understanding my feet and what running shoes I needed. Very good value for money”

Helpful Report

“Item accurately described, quickly dispatched and a bargain price. Recommended.”

Helpful Report

“I am really pleased to have a pair of comfortable trainers that are suited to my feet. The service is good, and it was interesting to see how I walk. I am looking forward to getting fitter, as it will be so much easier to go up on my toes without the pain.”

Helpful Report

“Very friendly and professional”

Helpful Report

“Came to the store after being recommended by friends. Struggling with Plantar Fascitus, honestly the gait review felt more like a friendly chat with a physio which was fantastic. Came away with new shoes, new knowledge and a bunch of new things to work on. Really really happy with the service and the shoes. Thank you!”

Helpful Report

“So very pleased with my recent visit to Alexander Sports. Extremely professional service & I now have a lovely pair of trainers. The foot analysis was very thorough & really informative. Thank you for all your help, I will now come here for all my sports needs and have recommended to friends.”

Helpful Report

“My first ever pair of running shoes ( age 63!) I was very pleased with the gait analysis and fitting of the shoes. The lady who looked after was lovely. We had a great chat about Parkrun. Looking forward to running a bit faster at Fareham Parkrun on Saturday. Thank you.”

Helpful Report

“I arrived early for my gait assessment appt but Amy looked after both myself and my friend, listening to us and explaining things very clearly. We left 2 hours later with shoes that we can walk in and with a better understanding of the problems with our feet. We will be back”

Helpful Report

“Just been in to have gait analysis and biomechanical assessment with the lovely Emily. Very, very impressed with the service and looking forward to wearing my new, properly fitting, trainers. Also very impressed that the gait analysis results were emailed to me, so that I can show my podiatrist that I have done as I was told!”

Helpful Report

“Very pleased with the knowledge and professionalism from the team. Highly recommend visiting and having an assessment done here before purchasing shoes for a race.”

Helpful Report

“Awesome service as always”

Helpful Report

Alexandra Sports is rated 4.9 based on 989 reviews