Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EASY TO GET GIFT VOUCHER ON LINE ARRIVED BY POST IN 2 DAYS, JUST REALLY SURPRISED NO ENVELOPE AND PICTURE ATTACHED TO VOUCHER BENT. NOT A GOOD LOOK SO ONLY RATED AS OK.”

Helpful Report

Hi Wendy, Thank you very much for your review, all feedback is taken seriously at Alexandra Sports and we are always looking to improve, so your review is very much appreciated. I am very sorry to hear your gift card was delivered without an envelope and the backing was bent, the upmost care is taken when packing all of our items, so to hear the gift card was essentially damaged, is very sad to hear. With that being said, we would be more than happy to void the current card and send you out a new one. If you would like to do this, simply send over an email to sales@alexandrasports.com and one of our staff member will assist in doing this for you. Kindest Regards, Ronnie Alexandra Sports Team

“Brilliant service in the Winchester store when buying new running shoes.”

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“Good range at good prices. Knowledgeable staff. Efficient processes on line and in store.”

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“Item selected was exactly as advertised and delivery was very q”

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“Was recommended by a friend to Alexandra sports and they did not disappoint!!! Staff in particular sam was excellent, professional and couldn't help me enough! The range of footwear available Very good. Would highly recommend to anybody!”

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“Order made over the weekend, despatched on Monday and received on Wednesday. I needed to change size so return posted on Wednesday and new goods received on Saturday.”

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“I'm an overseas customer but originally from Portsmouth area, Alexander Sports have always provided excellent service and advice. I'm happy to continue shopping with them.”

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“Great service at Alexandra Sports - Can't fault their customer service, knowledge and experience. Wouldn't go anywhere else.”

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“Great service at Alexandra Sports - Can't fault their customer service, knowledge and experience. Wouldn't go anywhere else.”

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“Quick to reply and great customer service.”

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“Fantastic customer service.”

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“Great customer service”

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“Great product , communication and speedy delivery”

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“Overjoyed that I at last found an outlet that stocked the New Balance shoe I wanted in the width I needed (2E). Will be buying a spare pair from you as soon as you have a pair available (769 - size 10.5 (UK) width 2E). Are you likely ever to have their walking boot in stock? I believe it's 1400 or 1300 - again size 10.5 (UK) width 2E. I do a lot of walking and therefore like to have the right shoes at hand. Have recommended you to others. I look forward to doing business with you again.”

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“Quick response to my query and request for refund.”

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“The item arrived promptly and was exactly as described. Thank you”

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“Orderd on line, but the original trainers I bought were fitted by them under the suggestion of my Podiatrist. BROOKS trainers perfect for me. I have wider feet and Arthritis in my right foot, so shoes are a bit of a problem. Placed order, slightly cheaper that direct from Brooks, colour not quite the same as on web, due to picture reproduction , had a also instant call from them to explain... Even better being in black not grey Happy with this. Arrived within 36hrs Perfect fit... I use them for my job in a Hospital plus I use on a Treadmill.”

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“Very prompt service - thank you!”

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“Prompt Service”

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“Received goods I ordered in good condition and very quickly. I was informed of progress along the way. Apart from this request I have not received the 1000 offers to buy other things that many do which I appreiate”

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Alexandra Sports is rated 4.9 based on 998 reviews