Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional customer service highly recommended”

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“Great company to deal with itam in stock and despatched very quickly highly recommended”

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“Heel lifts arrived promptly. They are expensive (Ithink) for what they are but they correct my daughters slightly shorter leg and therefore her walk, so are well worth it!”

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“I have been coming/purchasing from Alexandra's Sports for nearly 20 years and have no reason to go elsewhere. Always professional and make you feel more a returning friend than a customer. Thanks again”

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“Super efficient and friendly service.”

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“I have always found Alexandra Sports extremely helpful, & their advice invaluable. The recent mail order purchase arrived promptly & is just what I wanted”

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“Speedy delivery and an excellent price”

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“Super quick service. :)”

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“My order was processed without error and delivery was very swift. A first class service”

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“Happy purchase. Item as described, reasonable delivery time.”

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“POroduct was advertised which was not available”

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“Great service. Great advice. Not pushy.”

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“Good range of products at good prices with quick delivery = all good.”

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“Excellent service and product was also as expected. Delivery super fast as well. They are a great firm to deal with on-line.”

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“Bought replacement 6mm, 9mm and 12mm spikes which are far cheaper than the local sports retailers (when they have them in stock) and they arrived within a couple of days. Excellent service!”

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“Very quick service and delivery, but shame as could have had it the same day as I wanted it, as live close to store, but you only had discount if ordered online :/ So no brainer, I got it cheaper, just a shame you don't off the same discounts in the shop or click and collect as you would have saved on the p&p”

Helpful Report

Hi Maria, Thank you for your lovely review! We strive to provide great customer service and a great variety of items and it is amazing when we hear our customers give us good feedback. Just for future reference, whenever ordering online we offer an in-store collection at the checkout process. Simply select 'in-store collection £0.00' when purchasing and we will hold it in-store for you to collect whenever you are free :) Our discounts are usually online only, since we provide every customer with a personal service and experience in-store. However, we do offer a price match guarantee online. We hope you enjoy your item and hope to see you again soon. All the best, Alexandra Sports