Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived early for my 10am slot, found the shop to be very busy. Seen by young lady who came across as very polite, knowledgeable and professional in her approach. All options were given and discussed, decision taken to go with moulded soles to resolve my problems. All in all a pleasurable experience - no wonder these guys are so busy! Only bugbear was parking - spaces for 4-5 vehicles and then you're finding space on the street!”

Helpful Report

“Very helpful and knowledgeable staff member for fitting and injury prevention advice. Nothing too much trouble”

Helpful Report

“Very helpful and knowledgeable staff member for fitting and injury prevention advice. Nothing too much trouble”

Helpful Report

“Thorough and professional session with a clear focus on finding options to meet my needs.”

Helpful Report

“Highly efficient and effective very knowledgeable and helpful. The staff listened to my needs and I and very satisfied with my new footwear I've started to feel the benefits after just 2 days wearing them. I would definitely recommend the Portsmouth store to my friends and family.”

Helpful Report

“Found the heel lifts I needed, great price, ordered, delivered. Great service, thank you.”

Helpful Report

“I was impressed with the care and knowledge of the assistant. The shoes chosen have been excellent.”

Helpful Report

“Excellent! I learnt so much from the Boss?”

Helpful Report

“A very professional, thorough service with great common sense and sound feedback/recommendations, enabling the purchase to of footwear to be made with confidence.”

Helpful Report

“good website found what i wanted at a good price and a quick delivery”

Helpful Report

“Excellent service! Discussing of your running needs, then scanning feet to determine precise size, arch height etc before assessing running on a treadmill and outside. My wife also walked over a machine to measure how she was applying pressure to her feet to assess whether she was overcompensating in her gait for a previous injury. Then offering various shoes that would fit my requirements so I could try them all. I really wouldn't want to buy running shoes any other way.”

Helpful Report

“A fantastic shop with very knowledgeable staff. They will find exactly the right fit for your footwear.”

Helpful Report

“Had a thorough gait analysis with a very knowledgeable member of staff. She was able to find shoes suitable for my needs very quickly but giving me time to try them out without rushing me even though it was busy to make sure I made the right choice. Highly recommend. First time using the store since my local running shop closed will definitely be back.”

Helpful Report

“The service I received from the Christchurch branch was excellent. I was so impressed I have recommended a friend to make an appointment.”

Helpful Report

“Has an appointment at Christchurch branch this week on recommendation of a friend. What a treat for my feet! James knew his stuff and studied my problems with arches and tendinitis before giving me 3 pairs to try. Settled on Mizuno Inspire - like a bra for my feet, so much support. Thank you James! 😊”

Helpful Report

“Excellent service.Left with comfortable, great pair of trainers”

Helpful Report

“Excellent service.Left with comfortable, great pair of trainers”

Helpful Report

“This was my third visit to Alexandra Sports and was seriously impressed with the care and attention paid by Emily in fitting me with running shoes. I have no hesitation in recommending visit.”

Helpful Report

“Good profession service for my 9 year old. Left with a set on insoles after a good consultation. Recommended to visit by our GP.”

Helpful Report

Alexandra Sports is rated 4.9 based on 976 reviews