Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 989 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competent and knowledgeable staff, no over selling, just straight forward advice and information. Very pleased with my purchase.”

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“First time visit to Christchurch branch. Same level of attention as Portsmouth, excellent set up making gait analysis well worth it with my new Hoka's feeling great. As an over pronator really feeling a vast improvement in comfort and alignment. Great job!”

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“I cannot fault the service here, twice I left a message on line and each time I had a reply promptly. Very helpful and I would definitely buy from this company in the future. Unfortunately I had return my woman’s Brooks addiction as the size 5 and 5,5 wasn’t wide enough, returned yesterday afternoon and already had an email stating refund already.Would recommend and impressed with great customer service.”

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“I made an appointment for a gait analysis with the aim of choosing new running shoes. The appointment was detailed and the staff member who was assisting me was very knowledgable. I'm really happy with the help I received and will be returning to Alexandra Sports for all future purchases of running shoes.”

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“Fantastic service of biomechanical assessment and shoe matching. Thank you!”

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“Excellent customer service”

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“Been to Alexandra Sports Portsmouth a few times now. The team are always really helpful and knowledgeable. Would highly recommend to anyone wanting to get support with the right pair of trainers. 5* service always!”

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“The lovely lady who attended to me on Thursday 10th Aug at 10.30 was very efficient and knowledgeable. Put me at ease and I am very pleased with my purchase so far, still wearing them in”

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“Very knowledgeable staff and very thorough assessment. Good choice of shoes and able to order in the size I required.”

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“Excellent thorough assessment yesterday. No hard sell. New running trainers and insoles at reasonable price. Would thorighly recommend.”

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“Very knowledgeable staff and very thorough assessment. Good choice of shoes and able to order in the size I required.”

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“Product was good value and arrived by post in the expected time. I would purchase from Alexandra Sports again”

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“Excellent knowledge and great service.”

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“It was my first time at the shop , I was served by Tom , he was so helpful and informative I will definitely be returning, great experience 😊”

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“This was a shop visit with a Gait analysis. Bryan was very helpful, attentive and professional. he gave me his full attention despite the shop becoming very busy shortly after I arrived. I am very happy with the shoes I purchased and the advice given for future trail and road shoe purchses.”

Helpful Report

“Fantastic service at Alexandra Sports. Was talked through the whole process and clear explanations given to any questions I had. The right shoes for me weren’t in stock so instead of trying to sell me the wrong pair, I was asked to come back later which I appreciated. Also given extra great advice around nutrition and other top tips.”

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“Absolutely amazing customer service - very thorough and in depth. Cannot fault them at all.”

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“I’m new to running, but have some events booked in. I was warmly greeted and felt in safe hands. The gait analysis and testing was straight forwards and informative. A selection of trainers were recommended and I was able to test them out, without feeling any pressure to purchase… although I did buy a smashing pair which have had a couple of outings and feel great!”