Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 998 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

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“Helpful and knowledgeable as always, thanks for the help and advice, will continue to recommend.”

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“Helpful and knowledgeable as always, thanks for the help and advice, will continue to recommend.”

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“Very helpful staff, managed to buy some shoes that fitted what I needed with a few options I could have chosen from, would highly recommend”

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“I remember having shoes fitted by Alexandra Sports more than 15 years ago and always felt reassured by their expertise. This week, I booked an appointment and it is on a whole other level - 3D scan of your feet, heat map of your pressure points, your arch height, pronation issues - my feet are actually a size larger than I had been wearing! I left so impressed by the technology and the expertise of my consultant - would recommend to anyone (even if you are not doing it for fitness).. so useful.”

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“Very quick delivery and amended order without any hassle. Great customer service.”

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“Excellent service. Fast delivery. Perfect fitting trainers.”

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“I’m really pleased with the service I received from Alexandra Sports. The club vest I ordered arrived sooner than expected. Sadly it was the wrong size (my fault) but a quick call to explain my error resulted in me collecting the correct size later the same day. A big thank you to the helpful staff 😊”

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“First time I have had proper fitting. Very thorough and knowledgeable. Felt like they were not trying to sell the most expensive pair the one that I felt fitted the best and most comfortable. Would high recommend them and I will be going again when I need a new pair. The lady was very good ( sorry can't remember here name.)”

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“I made an appointment for Archie to have a gait analysis as he suffers from flat feet which give him pain in his heel. The lady who carried out the analysis was very informative and helpful she offered a choice of styles and suggestions and Archie is very happy with his purchase. I was pleased to receive the scan and feel fully satisfied with the service.”

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“Great price and service was excellent, really pleased with the running shoes and availability of the wide size which many of the retailers do not seem to stock.”

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“Excellent customer service; highly personalised; non-pushy sales. Absolutely love my new trainers - think this will transform my running distance. Definitely recommend the gait analysis! Thank you.”

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“A return visit to Alexandra Sports. Totally satisfied once again and a new pair of trainers that are just perfect. Thank you”

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“Excellent & knowledgeable service, took the time to discuss & explain everything clearly, good selection of shoes, even for my extremely wide fitting.”

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“Outstanding service and knowledge. Would highly recommend and I will definitely be back in the future. By far the best gait analysis I've had. I have running shops closer to home but alexandra sports is head and shoulders above them. Thanks”

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“Had an appointment with lukewarm which was very informative and am hoping that his recommendation proves to be helpful”

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“Very friendly professional service, no rush and certainly very knowledgeable. I would definitely recommend. My daughter recommended them to me because she was very impressed with her purchase”

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“Excellent service very helpful and interesting Really explained the procedure and good advice to help”

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“Excellent service very helpful and interesting Really explained the procedure and good advice to help”

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“Knowledgeable and helpful staff. Great to be able to use the gait analysis and liked that I could test trainers on the treadmill in the store, to get a feel of what they would be like once running. Good selection of trainers. Would definitely recommend and will be using them again.”

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“Very impressed with the service and attention to detail. Great server who was patient and personable. Very happy with the trainers I bought from there.”

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Alexandra Sports is rated 4.9 based on 998 reviews