Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 989 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By far and away exceeded my expectations , very knowledgeable staff, couldn't do enough to help.”

Helpful Report

“I asked for a gait assessment after having my hips replaced. We had a discussion and visual assessment of my exercise requirements and the alignment of my legs, feet and hips. Then after the electronic data was taken my gait was discussed. In fact the trainers and insoles i was wearing were recomended by Alexandra previously and were suitable. There was no attempt to urge me to buy anything. I was shown trainers that would suit my gait but not pressured to buy them. The whole experience was professional, enlightening and reassuring.”

Helpful Report

“Really good a knowledgeable about products Only time will tell if the products help”

Helpful Report

“Great shop. Lots of knowledge. Takes the time to get it right. Wouldn't shop anywhere else for my running needs. Goodr specs mich better than I had imagined.”

Helpful Report

“Great professional service, took time to understand needs and gave great advice. Really pleased and cannot wait to get my insoles. Thank you”

Helpful Report

“The staff are very helpful and happy. I am very happy with my new trainers. I got a Personal best at the park run yesterday. 😊😊”

Helpful Report

“Staff were friendly and very helpful. Listened to my needs and were very informative. I felt valued and was not pushed to buy shoes.”

Helpful Report

“Very professional, highly competent, helpful and friendly service.”

Helpful Report

“My husband and I have been coming to you for running shoes and gait analysis for years, as we always receive a great service from knowledgeable assistants. We look forward to being continued loyal customers for many years to come too!”

Helpful Report

“The whole experience from booking online and the customer service in store was amazing. I was a bit hesitant at first as I thought most of the customers looked like seasoned runners and I don’t eve like runner but I do enjoy the gym. The young man that served me (wish I got his name) was just brilliant and made me feel at ease. I have quite flat feet which I get embarrassed about but he certainly put me at ease. I wish I had done this process years ago and saved myself endless purchases of trainers which were never quite right. I bought trainers and insoles and including the analysis it all came in at £160 what a bargain. I have already been promoting the shop to friends and family.”

Helpful Report

“Sam was first class in every way will be back again ,and many thanks Sam great work”

Helpful Report

“Fantastically knowledgeable staff & great range of products - their shoe fitting service is absolutely top class.”

Helpful Report

“My doctor diagnosed me with Plantar-fasciitis. Given the expert advice that Alexandra Sports gave my wife a few years back when she had a problem, there was only one place I was going to go, to get myself an appropriate pair of shoes. Dawn at Alexandra Sports was so attentive to detail and did a very thorough research of my condition. Sincere thanks to Dawn and I strongly recommend Alexandra Sports, for resolution of my type of problem but also for so many other skills and experience that the team have there.”

Helpful Report

“Excellent service. Thoughtful and attentive. I greatly appreciated the advice.”

Helpful Report

“Wonderful customer service”

Helpful Report

“Good service. Great that there is parking right out side the shop. Simon very helpful with foot/running assessment. Gave useful advice which helped in choosing appropriate running shoes Would have been helpful to have a written feedback of the biometric gait analysis as I can’t remember all that he said.”

Helpful Report

“Really helpful to talk through what I needed in a running shoe. Thank you.b”

Helpful Report

“We went to Alexandra Sports to do Gait messurements and Biomechanics. Tom was great; he was very knowledgeable and he explained clearly what everything meant. He advised of the best running shoes for me and my running style. Great customer care”

Helpful Report

“Very efficient and professional service. It was very interesting seeing the scan results of my feet .”

Helpful Report

“Very efficient and professional service. It was very interesting seeing the scan results of my feet .”

Helpful Report

Alexandra Sports is rated 4.9 based on 989 reviews