Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.75

4.8 Rating 320 Reviews

98 %

of reviewers recommend Akita Systems Limited

Company Reviews

Metrics

Info

4.8

Based on 320 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

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Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

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“Service level is very good. All the team are happy to assist with big and small issues. The support for running our IT department, gives great confidence in the smooth IT operation of 3 hotels.”

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“Their responses are lightning fast!”

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“My system at home which is linked to my work system was comprimised by a scam call and computer input causing a loss of security. Within 45mins of speaking with Akita, their engineer Richard was working remotely on my system, and within the hour had checked for all virus and run a scan on the system to ensure no further problems,and allowing me to safely use my system. Very satisfied with the service we receive, B. J. Mechanical Serv. Ltd.”

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“Prompt and professional service as always. Within minutes Tom was on hand to resolve a few nagging issues using the remote client connection. Thanks again.”

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“Whenever I need IT assistance, Akita always call back very quickly and my problem is sorted immediately, I think they are a great team and very friendly :)”

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“Tom was quite patient with me. I had a new phone that needed VIP access. I download the App but it seems that on Akita ends, there was something to be done as well (credential ID). He took the time to make sure I could access the server from home, which was the point of VIP. we couldn't confirm it as I was in the office, and hotspot on my phone was not good enough. I will try tonight form home. Not sure this is all resolved, but I had good support. Thanks”

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“Resolved my issue expertly. The engineer was friendly and demonstrated excellent knowledge. Great service!”

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“preferred it when you were around the corner and it was a smaller team that we were dealing with who new our system. Sometimes your new crew take a while to find the solution but that said everything is always sorted out perfectly in the end. Stress free IT solutions!”

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“Excellent service through and through. Gave them the problem They come back with the solution Job done !!!!!”

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“The speedy efficient way my problem was solved with regards to setting up my home printer. Thank you Mike Campin”

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“Fast response to get issue resolved, thank you.”

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“Very Responsive. Very knowledgeable”

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“Dealt with the issue promptly”

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“My issue was looked into immediately and very quickly resolved. I really can't ask for more than that.”

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“Fixed my problem with my PC very promptly. Very pleased.”

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“Thank you for Tom and Jack's help yesterday regarding the BTHub password issue and your follow up e-mail that it was nothing to worry about. Very grateful, many thanks, sam”

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“Very prompt service and very friendly staff that were more than happy to help me :-)”

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“Akita have been thorough investigating problems and ensuring issues have been rectified for everyone. Great friendly and efficient staff.”