Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.75

4.8 Rating 322 Reviews

98 %

of reviewers recommend Akita Systems Limited

Company Reviews

Metrics

Info

4.8

Based on 322 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

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Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Akita have got better - always quick to respond to urgent matters, the cloud has settled - still a little slow Staff complaints have reduced which is a good sign Quite expensive but getting a good service level”

Helpful Report

Dear Steve, Many thanks for the feedback, it is greatly appreciated. Kind regards, Simon

“The quality of Akita work is outstanding. However, since we have been a customer it is noticeable that it is taking much longer for a engineer to become available to fix your technical problem. We have been very busy and if with have to wait a over several hours before someone can connect to our computer to correct the problem it has an severe impact on our business. So if the response time can be faster it would be great.”

Helpful Report

Dear Steve, Thank you so much for your feedback. Please rest assured that we have taken your comments on board and we will be doing all we can to ensure that you do not experience any such delays in the future. Kind regards, Simon

Akita Systems Limited is rated 4.8 based on 322 reviews