Airway Group Reviews

Name: Airway Group
Address: 8 Burrel Road, St Ives, Cambridgeshire
Rating: 4.99

5.0 Rating 170 Reviews

100 %

of reviewers recommend Airway Group

Company Reviews

Metrics

Info

5.0

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 859 5174

Email:

info@airway-group.co.uk

Location:

8 Burrel Road,
St Ives
Cambridgeshire
PE27 3LE

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Airway Group 5 star review on 11th October 2022

Tony Kingdom

Airway Group 5 star review on 12th September 2022

Anonymous

Airway Group 5 star review on 9th September 2021

Anonymous

Airway Group 5 star review on 23rd August 2021

Andy & Jan Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another seamless periodic service from a great company, highly recommended, fantastic on site support engineer as always, excellent administration support and easy to deal with!”

Helpful Report

Posted 1 year ago

“Brendan was very polite, friendly and efficient whilst servicing the AC, thanks Brendan”

Helpful Report

Posted 2 years ago

“I was recommended to use Airway group by a family member and she was spot on! From the quotation process right through to final installation, everything was easy to sort out and professionally delivered. I am very pleased with the final installation.”

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Posted 2 years ago

“Professional, friendly, left the room looking neat and tidy. Very happy with my new air con installation.”

Helpful Report

Posted 2 years ago

“Excellent service, very polite, new aircon fitted, team on time and finished early very pleased with all aspects of Airways.”

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Posted 2 years ago

“Darren fixed an ongoing problem with ease and efficiency, his service and manner was impeccable.”

Helpful Report

Posted 2 years ago

“Airway just completed the installation of 3 units in our home. An excellent service by all concerned from Lee helping with design and concept, Steve and Sam installing and Airway's electricians working hard to comple everything on time. Neat and tidy a great job guys. Fully deserve the 5* rating.”

Helpful Report

Posted 2 years ago

“Darren and Reece carried out an excellent service on our air conditioning units and they were superb from start to finish very professional.”

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Posted 2 years ago

“Excellent service from Airway Group from start to finish. David did the survey and quote and Steve and Ben carried a very neat and tidy installation of our Fujitsu units. Looking forward to the next heatwave.”

Helpful Report

Posted 2 years ago

“I now have 3 units installed, all Daikin. Though larger inside units than some Japanese makes they don’t hit you in the eye and the external inverters and trunking are sleeker than other makes. A puzzle I’d encountered was explained by Josh in words of one syllable required by 77 year olds. All staff act and work professionally. The bill was less than expected (VAT). I no longer fear heatwaves and look forward to less heating bills in winter by using the heating mode as I understand the inverters use less kw to emit more kw inside.”

Helpful Report

Posted 2 years ago

“I just had 5 units installed at my house by airway group. The complete service was brilliant from start to finish. Julian for the initial design, planning followed by installation exactly as per schedule by the best team in the world. The team was led by Jacob with Mark working alongside throughout the entire installation with great support from Paul (electrics) and also Toby on day 1 installation. The work on the roof was exceptional by Jacob with help from Mark. The team was very polite, kept well to the timings, kept me informed at all times and went the extra mile to make sure the place was kept tidy and even touched up any decorating required. Great installation and Highly Highly recommended in what was a complex job.”

Helpful Report

Posted 2 years ago

“Darren arrived on time, was polite and courteous and did a thorough job servicing our four air-conditioning units. Many thanks”

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Posted 2 years ago

“Excellent service by Darren today, very polite and professional!”

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Posted 2 years ago

“Just had annual service of air con system. Brendon and Reece, very efficient, polite young men. A credit to you company. Would recommend Airway Group for their excellent service”

Helpful Report

Posted 2 years ago

“Darren came to service our air con on behalf of the landlord. He was very thorough and helpfully explained all the issues. He also made efforts to resolve some before leaving site. Thank you .”

Helpful Report

Posted 2 years ago

“Just had my annual servicing done by Joe, and really impressed by how efficient and professional he was, also left work areas really tidy afterwards which I was particularly pleased about!”

Helpful Report

Posted 2 years ago

“Joe was professional, friendly and fixed the issue we had with the aircon unit with minimum disruption. Many thanks :)”

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Posted 2 years ago

“I head first air conditioning unit (Daikin) installed in November 2004.We enjoyed the benefits of hot air in winter and cold air in summer.Airway group helped in maintenance and repair whenever needed. Now we wanted a new unit.On 8th of December2021 Julian Young (very pleasent ,polite and helpful) visited the premises to survey the area. I decided to have Daikin unit again. On 19th of January2022,Simon and his friend installed the unit. I was impressed with their work.Simon explained me nicely. We are pleased with their work. Above all Airway groups good value for money. I will recommend to my friends and family. Thanks to the staff. Bishan Bhatti”

Helpful Report

Posted 2 years ago

“We use Airway to service our air conditioning units. Our service engineer Joe was a great guy. Everything done very neatly and in a very timely manner. What more can I say - everything went very smooth.”

Helpful Report

Posted 2 years ago

“Joe came to service our air con units today. Looks like he's done a thorough job and was helpful, informative and knowledgeable. Very happy indeed, thanks Joe.”

Helpful Report

Posted 2 years ago

Airway Group is rated 5.0 based on 170 reviews