Airports Taxi Transfers Reviews

Name: Airports Taxi Transfers
Address: 115 The Beaux Arts Building, 10-18 Manor Gardens, London, London
Rating: 4.77

4.8 Rating 54,059 Reviews

95 %

of reviewers recommend Airports Taxi Transfers

Company Reviews

Metrics

Info

4.8

Based on 54,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

+44 20 3529 6710

Location:

115 The Beaux Arts Building,
10-18 Manor Gardens,
London
London
N7 6JT

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Airports Taxi Transfers 5 star review on 29th March 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Taxi at exit from BWI, approximately 8:50 pm. Cab #333. Date 3/31/2025. BWI to Crownsville.Driver did not accept credit card. Had no change . Demanded 20% tip. Had no change . So paid $80 for $55 charge on meter. Driver gruff. Did not have reservation. Will use Uber in future.”

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Posted 24 minutes ago

“I have been left stranded twice and 3 times late the last 5 times I have used the service. Late times in Paris, France; Glasgow, Scotland and Vienna, Austria. Left stranded In Edinburgh, Scotland where driver "forgot to pick us up" to go to train station (needless to say we were late, had to incur additional expense, get train, etc.) and Giurgiu, Romania (the one prompting me to write this review) where it was almost impossible to get anything to go to Bucharest, lost 3 hours and had to pay twice as much to get there. I am more disappointed than upset because they were really good before, but as of late, it has all gone downhill. Do not know if will ever use again, I cannot afford to be stranded on the way to airport at 4 o'clock in the morning.”

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Posted 19 hours ago

“Dreadful service - avoid! I prebooked an MPV on 19th March for my journey on 30th March, pick up at 17.30 for 2 people, 4 medium suitcase and 4 small bags all of which was confirmed by the company. On the 30th March I got a call to say they needed to pick me up an hour earlier, which was fine. What wasn't fine was they sent a Toyota Prius which: a. Wasn't what I ordered b. Couldn't even fit one bag in let alone the actual baggage I'd confirmed I was taking! The driver phoned someone to explain the situation, continued trying to fit my luggage in, despite it being obvious it wasnt going to fit, and then just drove off. They failed to help find an alternative and just told me to raise a complaint - not what I needed and incredibly stressful.”

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Posted 2 days ago

“Late pickup. Damaged car. Didn’t know where he was going. Spent most of the drive arguing with someone on the phone and reading texts. Dangerous and unprofessional.”

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Posted 2 days ago

“Very unhappy, with one hour notice for no v class driver, and I have to find another method to get to the airport on my own”

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Posted 2 days ago

“Esperienza pessima, ritardo di un’ora al punto prelievo dopo diversi messaggi inviati. Percorso penoso e lungo, per non pagare il Lincoln tunnel l’autista e’ andato nel bronx ed abbiamo raggiunto times square dopo un’ora e mezzo di viaggio in cui l’autista David non conosceva la strada e controllava il navigatore sul telefonino, doveva condurci all’hotel Millennium e ci ha fatti scendere a Times Square dovendo poi percorrere 300 m in mezzo al trambusto a piedi e con i bagagli. Quindi abbiamo speso 70 dollari per perdere 3 ore in totale e dover raggiungere l’hotel a piedi. Servizio fortemente sconsigliato.”

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Posted 2 days ago

“Very bad service! My transfer has been canceled one hour before the pick-up by sms. I had problems to go to the airport on time. I'm awaitig for refund.”

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Posted 3 days ago

“I have communicated detailed feedback to the company: in summary, my children and I were left waiting at the airport for 1.5 hours (2.5 hours after our 24 hour flight landed), could not get in touch with the company via any of the methods provided, were not met at the pick up point and the first driver that eventually arrived was unable to take us (car not large enough for the luggage we had clearly booked for). The driver that finally picked us up was fantastic, but this was little consolation.”

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Posted 3 days ago

“The service was very good kept in touch with me before my flight . Also as soon as we landed they where texting to let us know where they would pick us up from. Dropped us of right at the hotel door and when they picked us up again Dropped of at the terminal”

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Posted 3 days ago

“Great service and very reliable drivers.”

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Posted 3 days ago

“Good service and prompt communication. Would use again.”

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Posted 3 days ago

“Great communication, very easy to book, always made sure we were aware of pick up location and times. Made sure they were early each time. Great service.”

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Posted 3 days ago

“We continue to use this firm as the drivers are punctual, courteous and helpful. The vehicles range in type but we are never disappointed. We're booked again for our next trip.”

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Posted 3 days ago

“Our driver was almost a half hour late picking us up from the airport. Everything else was great”

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Posted 3 days ago

“Reliable taxi transfer company. Kept in contact with details , arrived on time. Drivers very pleasant.Would you use again.”

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Posted 3 days ago

“Great service.”

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Posted 3 days ago

“The booking process was very easy and the cost was reasonable. The driver in Bahrain was amazing especially as we had to change the time of our return trip, he answered my questions immediately and was very accommodating , efficient and friendly. I will definitely use this company again.”

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Posted 3 days ago

“Top services. Excellent !!!”

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Posted 3 days ago

“Brilliant company. Kept in contact with us throughout on Whatsapp and email, and responded straight away to any queries. Vans were nice and spacious to and from. Driver was very nice and helped with all suitcase. Fabulous service”

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Posted 3 days ago

“Great service. Driver arrived on time and we received a call shortly before to say the driver was going to be with us shortly. Would recommend and will use again.”

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Posted 3 days ago

Airports Taxi Transfers is rated 4.8 based on 54,059 reviews