Agilio Software (Dental) Reviews

Name: Agilio Software (Dental)
Address: Elm Tree House, Bodmin Street, Elm Tree House, Bodmin Street, Holsworthy
Rating: 4.90

4.9 Rating 165 Reviews

99 %

of reviewers recommend Agilio Software (Dental)

Company Reviews

Metrics

Info

4.9

Based on 165 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Agilio Software (Dental):

Practical software to run your healthcare practice.
Our integrated services take care of compliance, training and HR so you can take care of what matters most: your patients

Visit Website

Phone:

0330 165 9712

Email:

info@agiliosoftware.com

Location:

Elm Tree House, Bodmin Street,
Elm Tree House, Bodmin Street
Holsworthy
EX22 6BB

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Agilio Software (Dental) 5 star review on 9th December 2016

Joanna K

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We find the system a little slow and not very user friendly. The rota is not easy for staff to read.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to share your feedback. We are always looking at ways we can improve our software for our members. We are always here to help, and we encourage you to reach out to our friendly customer support team. We will be more than happy to provide any assistance you may need.

Posted 10 months ago

“I have found i teams easy to navigate and the HR section is ideal to have all documents to hand. The compulsory documents button is such a good addition. I must admit that I do find iComply a little hard to navigate and not so clearly laid out as iteams and ilearn. Agilio seem to have everything covered :-)”

Helpful Report

Posted 10 months ago

Hi there, we appreciate your feedback and it is great to hear that you find iTeams easy to navigate. We're also pleased to know that the HR section is serving you well by providing all the necessary documents at your fingertips. Your feedback regarding iComply is valuable, and we will take it into consideration as we continuously work to improve our software for our users. and we do encourage you to take advantage of our compliance experts and support team, and they will be more than happy to provide you with extra assistance for the platform.

Posted 10 months ago

“Our Practice now uses iLEARN, iTEAM and iCOMPLY! Each platform has so many great features and we wouldn't be without them. The support from Agilio is always brilliant, too.”

Helpful Report

Posted 10 months ago

Hi Molly. Thank you for the amazing comments. We are delighted that our iLearn, iTeam, and iComply platforms have enhanced your practice. We are particularly grateful for your kind words about our exceptional support team. Thank you for choosing Agilio. We look forward to continuing to provide you with exceptional software and support for many years to come.

Posted 10 months ago

“It’s very easy to use , Zoe and the team are extremely helpful and go above and beyond to help with any queries.”

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Posted 1 year ago

Hi, thank you for your kind comments. Zoe and the iManage team will be pleased to hear that you are benefiting from iManage and enjoying their support. If there is anything more you need, do not hesitate to get in touch. 🙂

Posted 10 months ago

“Our Practice has used Agilio since the very beginning! We have gradually watched our compliance grow and grow and now feel confident that iComply keeps us bang up to date. I have no hesitation in recommending them to any other health care provider as they have been nothing short of fantastic for us! 5 stars all the way!”

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Posted 1 year ago

Hi Kerry, Thank you so much for your amazing 5-star rating of Agilio! We are thrilled to hear that iComply has helped your practice improve compliance over time. We truly appreciate your confidence in us and your kind recommendation to other healthcare providers. It has been fantastic serving you since the very beginning, and we look forward to continuing to support your practice in the future.

Posted 10 months ago

“I have been using Agilio/iComply for several years now and I find it super easy to use. It also ensures my practice and team are fully up to date on any changes to practice policies and procedures. There is no way I could have kept abreast of all the changes which take place in the dental field without Agilio (even more so during the Covid pandemic!). I find the practice meetings invaluable to our team and we make sure we do them monthly, it's a great way to have a catch up with everyone and allow team discussions to take place. I feel confident we could pass a CQC inspection as we have everything in place thanks to Agilio/iComply.”

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Posted 1 year ago

Thanks for the five-star review Kirsty! We're over the moon that iComply is making practice life easier for you and giving you confidence for your next inspection. If there's anything else we can support you with, you know where we are.

Posted 1 year ago

“I am new into the dentistry administration world and am so glad our practice are subscribed to I-Comply, it makes keeping up to date with compliance easy. We also use i-manage which has proved to be an excellent platform, Amy is a great colleague to work with, always on hand if I have questions and our monthly focus meetings are a great time to talk through any concerns or just to refresh on our work undertaken. As a practice we are so pleased with the advancement we have gained within our compliance we now also have a team subscription to I-Learn which has kept all levels of staff up to date on mandatory training needs.”

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Posted 1 year ago

Incredible feedback, Nicola. Thank you so much. We are absolutely thrilled to hear you are benefiting from iComply, iManage and iLearn and they are supporting you in your new role. I will let Amy and the team know of your glowing review and we look forward to working with you for many years to come :)

Posted 1 year ago

“I think I started using iComply (Agilio Software) about six years ago and Alex spent a very patient week with me! Our records were such a mess and there was so much to learn I thought I would never get it. Now my records are all up-to-date and I know where everything is....almost! If I ever have a problem someone is always at the end of a phone and if they can't answer my query there and then they will always come back to me with an answer. I don't actually know how I would do my compliance without Agilio! They are like my imaginary friend!”

Helpful Report

Posted 1 year ago

What fantastic comments, Debbie, thank you! We love great feedback but we love happy members even more. We're really pleased iComply could help with your compliance journey and I will pass your lovely words on to Alex and the team, I'm sure you'll make their day! As always, if you ever need anything, just get in touch :)

Posted 1 year ago

“Agilio is a game changer. Life as a practice manager can be very lonely because we are expected to know it all and do it all. Before using iComply, I always wondered if I was doing it right- I no longer have to worry because Agilio are always there to give a helping hand. I am confident that we are compliant and up to date with ever changing guidelines. CQC is no longer a scary word!”

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Posted 1 year ago

THANK YOU Samantha, your wonderful feedback has made our day! We're so pleased that iComply is supporting you and your practice and if there's anything at all we can help you with, you know where we are. 💖

Posted 1 year ago

“When we had our CQC inspection the I-comply software and customer support was invaluable. I can't recommend highly enough.”

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Posted 1 year ago

Thank you so much Dawn, we're delighted to have helped and it was an absolute pleasure to meet you in person at the BDIA Dental Showcase. We wish you and your practice all the very best and please don't hesitate to contact us if you need any help.

Posted 1 year ago

“Olivia and Leonie are always very helpful always take the time to explain things thoroughly, I wouldn't be without I comply after my first year cycle.”

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Posted 1 year ago

Hi Louise, this is fantastic to hear. We're delighted you're enjoying iComply and that it makes practice life easier. I will also pass on your lovely comments to Olivia and Leonie. If you need any else, just let us know :)

Posted 1 year ago

“We have been a member of Agilio now for 4 years & it has changed our practice.we have Icomply, I learn & I team.Everything now runs very smoothly with all policies & procedures in place.We had the phone call to say our CQC inspection was upcoming so I rang & spoke to Leonie who discussed recent trends etc with me & then she sent me an email for me to share with the girls-it eas great to know they were there at the end of the phone if I needed them before.Our inspection went very well, the inspectors were only with us for 3hours. I would definitely recommend Agilio as I do not know how you can run a practice nowadays with a compliance company.”

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Posted 1 year ago

Thank you leaving this wonderful feedback! It's great to hear your inspection went smoothly and your practice is benefitting from our products, services and support - especially from our fantastic Leonie.

Posted 1 year ago

“Agilio have been a fantastic aid for our practice in ensuring that we have all the relevant and updated documents, policies and procedures in place. We recently passed our CQC inspection with excellent feedback and this was made far easier to achieve due to the resources and service available from this company. Queries are always dealt with efficiently by their kind and patient experts, leaving you feeling reassured and able to complete the necessary tasks. We simply cannot recommend Agilio highly enough.”

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Posted 1 year ago

Congratulations on your CQC success Susan! We're delighted to have helped and thank you so much for your fabulous feedback, it's made our day!

Posted 1 year ago

“My practice would be totally lost without Agilio Software. We use all their applications. We are only a small practice but the programme help us keep up to date with our compliance, manage our teams effectively and make sure our little team is all up to date with CPD. Their HR advice is a huge added bonus for me. I would thoroughly recommend Agilio…no matter how small or large your practice.”

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Posted 1 year ago

Wow, thank you for the glowing feedback, Libby. We are so happy to hear you are enjoying all the Agilio products. It's great that the whole team are benefiting and we look forward to continuing working with your practice for years to come 😁

Posted 1 year ago

“Thank you so much for the kind gift of tasty treats as a well done to all the team for passing our CQC inspection with flying colours. Thank you for all your support.”

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Posted 1 year ago

Thank you for the 5-star review, Nicola. We are so pleased we could assist with all the practice compliance needs and ease the pressure of a CQC inspection. Congratulations again 👏🏼

Posted 1 year ago

“I am a dual site Practice Manager, I have been using I comply for over one Year now and I honestly don't know how I would manage without it. We use a one Year cycle and each Month I get a prompt to let me know what tasks are due that Month. I-Comply has everything I need and more! Each document has an explanation on how to carry out the task, there are policies, procedures, risk assessments and audits to complete or update as necessary. Decontamination logs are all available on I comply, Dental Nurses at the practice find them very useful for keeping accurate records I comply is great for managing HR at the practice with useful guidance and overviews to read through, staff handbook policies, contract templates, appraisal forms, annual leave and staff training logs. On top of all this, the agilio team are very friendly, supportive and knowledgeable when giving advice, I often do free Webinars that they provide too After 22 Years working in Dentistry, I highly recommend any Dental Practice has I-comply, it will definitely help!”

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Posted 1 year ago

Thank you for the fantastic feedback Jennie. We love that you are loving iComply. It is amazing to hear you are finding practice life much easier with iComply by your side 😁

Posted 1 year ago

“I have been using iLearn initially while nursing and now using iComply in addition to it managing the practice. I could not recommend Agilio high enough. Extremely helpful for managing compliance in the practice (successful CQC inspection just couple of months ago proved it) Their team of experts are very knowledgeable, friendly and always happy to help. They gave me lots of useful advise and info while preparing for the inspection. The best thing about iComply is that you can be confident that, as long as you follow the system correctly (which is easy because it's so user-friendly), your compliance will be to the required standard to keep you CQC-ready.”

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Posted 1 year ago

Thank you for the five-star review Oxana. We're so pleased you're enjoying our products and services and let us know if there's anything else we can do for you. 💖

Posted 1 year ago

“As a manager overseeing multiple sites, I found iLearn 2.0 an invaluable resource for our organization. One of the things I really appreciate about the platform is its user-friendly and intuitive interface. This makes it easy for our team members to access the courses and resources they need, regardless of their location or the device they are using. iLearn 2.0 also offers a wide range of courses and learning materials. From industry-specific knowledge to leadership development, the platform has something for each role. In addition, the system allows learners to create their PDP and monitor CPD. But the biggest advantage of the iLearn 2.0 platform is the support it offers. Whenever our team members have questions or need help with something, they can easily get in touch with the support team. Practice Managers, including myself, have two dedicated support team (Nikki and Laura), who are always friendly and helpful. This has been instrumental in ensuring that our team members are able to make the most of the platform and get the most out of their learning experience. I would highly recommend it to a manager/provider who is looking to improve the efficiency and effectiveness of their team as well as to any individual learner whom no doubt would find this system and support invaluable, just like I do.”

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Posted 2 years ago

Thank you so much Jurgita. We really appreciate your great feedback and will share it with the team. Look forward to working with you and Angle House in 2023!

Posted 1 year ago

“It is so useful having all functionalities in one place. From staff rota, annual leave, sickness, clocking in and out system... staff messaging service and compliance/staff training. it makes keeping track of all very easy.”

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Posted 2 years ago

Thanks for taking the time to leave a review Cheryl. We're delighted that our solutions are making a difference in your practice!

Posted 1 year ago

Agilio Software (Dental) is rated 4.9 based on 165 reviews