Login
Start Free Trial Are you a business?? Click Here

A Farley Country Attire Reviews

4.4 Rating 3,302 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,302 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Customer service outstanding, speedy delivery. Purchased Harkila jacket 50% off and another10% for multi buy. Thanks
Helpful Report
Posted 9 months ago
Boots are small for size, make sure you go a size up! Also returns over £100 is NOT free o charge as stated on their policy!!
Helpful Report
Posted 9 months ago
Ordered a Tilley Hat which unfortunately was out of stock at the Manufacturers. Emmie from Customer Services took control of the situation and chased the tracking of the hat from The manufacturer to their warehouse and then sent it out to me. I was informed by email every step of the way and got it safely in the end. I would like to thank Emmie for going beyond the call of duty for her customers. Best Wishes Les Curtis
Helpful Report
Posted 9 months ago
It took over a month to deliver my shoes. There was some communication but really not enough. I'm not sure why they have an item on there web site when it's not available.
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see we advised you once you placed your order that unfortunately we were awaiting a delayed restocking delivery of the item you had ordered and that this was due in at the end of April, and you were happy to wait. We can see you received your order at the end of April via DPD. We are sorry you feel that our communication was not enough, and we apologise that on this occasion we had an issue with our restocking delivery. Our customer service manager Holly has tried to contact you, if we could kindly ask if you could get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Once again we apologise for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 9 months ago
The product I received was really nice, however the box my wellies came in was battered and looked like it had already been used, other than this the product was amazing and it came with a freebie aswell, which was a lovely touch
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear the outer box your wellingtons came in arrived damaged. We ensure a strict policy to make sure no boxes are dispatched if damaged, and unfortunately, this could have happened in transit. We appreciate how disappointing this could have been. Our customer service advisor Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 9 months ago
Nice quality fast delivery from a great range, will shop again.
Helpful Report
Posted 9 months ago
I reordered another pair of trousers. My previous details were on their computer and the transaction took no longer than 5 minutes. The order was delivered exactly to the time scale I was quoted. Very satisfied
Helpful Report
Posted 9 months ago
Good service pity the polish didn’t arrive with the boots ordered as informed when placing the order a free tin of polish was included. Would have been a five star review but for this failing by order checker / quality control.
Helpful Report
Posted 9 months ago
Barkers shoes speak for themselves but always excellent service and customer service from A Farley super 👌
Helpful Report
Posted 9 months ago
Excellent all round service
Helpful Report
Posted 9 months ago
Good price, prompt delivery
Helpful Report
Posted 9 months ago
I purchased a pair of chameau boots for my husband’s birthday. Unfortunately they were to big so I needed to return them for a smaller size. I thought that this would be simpler process Return the boots and then once Farley Country Attire had received them they would forward the correct size. Unfortunately this is not what happened. The boots were returned and I now have to wait for my money back in order to replace my order. This has now been 7 working days since the boots were received into Farley and I still do not have my money back I so want to purchase the right size for my husband and this is taking so long
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We would like to help you but unfortunately you have not provided any details for us to find your order. Please can we kindly ask you to contact our customer service manager Holly on either 01164105440 or Holly@afarley.co.uk with your order detail. Kind regards, A Farley Country Attire
Posted 9 months ago
Very comfy shoes
Helpful Report
Posted 9 months ago
Sent boots back at a cost to myself. No refund for 10 days. Very disappointed Said they are uk size 6 but they are a eu 40 so a uk size 7 Postage was nearly £10 to send back Ridiculous Still not got refund after 6 days
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order for the Dubarry boots and can see you have ordered a EU40/UK6. Dubarry comes in EU sizing and Dubarry advise the EU40 is a UK6 and therefore this is what we have dispatched, as per your order confirmation. We are pleased to confirm we have received your return back, and a refund has been issued on the 5th working day from the date we received the return (we advise this can take up to 10 working days). Kind regards, A Farley Country Attire
Posted 9 months ago
My Barker Goldington patent leather shoes were exactly as described, very pleased indeed!
Helpful Report
Posted 9 months ago
Ordered pair of boots that said they was in stock and got a email 3 days later saying they was not in stock took over a week to arrive
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see there was an unexpected delay that we notified you of. We understand the importance of receiving your order within the advised time frame and we apologise that on this occasion your order was slightly over the advised time frame. Our customer service manager Holly has tried to contact you regarding your order, if we could kindly ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 9 months ago
I mainly buy Bruhl products but occasionally now buy others ......but.....too much promotion by daily e mails and use of " captcha" often causes me to cancel orders as it is a pain to use.
Helpful Report
Posted 10 months ago
Arrived promptly and a excellent product with great discount
Helpful Report
Posted 10 months ago
Brilliant company. Ordered my size of Meindl walking boots (size 14uk) and matched the price of the regular sized ones which were already an excellent deal. The boots had to be on back order from manufacturer, but as soon as they became available, they were posted to me without delay. Thank you!!
Helpful Report
Posted 10 months ago
Happy with product and came perfect, but I paid for 3 to 5 day delivery and it took 10 days. However happy with the product I received.
Helpful Report
Posted 10 months ago
A Farley Country Attire is rated 4.4 based on 3,302 reviews