A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.36

4.4 Rating 3,302 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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A Farley Country Attire 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Great choice”

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Posted 9 months ago

“Outstanding service and extremely helpful customer services. The items were spot on and delivered very quickly. I will definitely use again.”

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Posted 9 months ago

“Ordered some boots on 23/04/24 for first working day delivery they did not arrive when I contacted them I was told that they were out of stock and they would not be in stock until the middle of the following week, and that I should have received an email, which I had not. The boots arrived on 04/05/24. They did not look like new stock they were in a battered box which had obviously been previously opened the boots were not wrapped and packed as you would expect a new pair to be I suspected they were previously on display or perhaps a return certainly not new stock.”

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Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear your boots were not available on the selected next day delivery service and you did not receive our email to advise you of this. We are also sorry to hear your order arrived in a damaged box, all of our stock is ordered in directly from the manufactures and stored in our warehouse. We also have a strict policy whereby no items are sent out if they are in a damaged box. Our customer service manager Holly has been in contact regarding your order, if you could kindly get back to Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 9 months ago

“I bought a Donegal tweed 'Clady' jacket which is excellent. It arrived the same week it was ordered and is an excellent fit - true to size. It's the first time I have used this company and I have no complaints.”

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Posted 9 months ago

“Love them, I bought some walking boots and they were really comfy underfoot from the second I put them on, the only downside is they hurt my ankle a little bit, but I wouldn't deter from recommending them. The site itself was easy to use, decent prices for quality gear. I would use again.”

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Posted 9 months ago

“Placed an order for my wifes birthday, delivery is shown as 2 to 5 buisness days. After no notification on day 4 that the item had shipped I sent customer service an message asking for an update. I recieved no response from the retailer however got a mail from the courier within a short while of my message stating they were expecting my parcel. Clearly A.Farley had failed to process the order until I contacted them requesting an update. This resulted in the item not arriving in time for my wife's birthday. Also no response from the retailer to aknowledge my my request for an update, or an apology foor failing to proocess the order within the specified timeframe. Extremly dissapointing service.”

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Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 2 - 5 working day delivery time frame, and was delivered via DPD on the 5th working day. Our customer service manager Holly has tried to contact you in regards to your order, if we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 9 months ago

“Great product and great price but the 3-5 working days delivery turned out to be 7 working days.”

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Posted 9 months ago

“Items took 8 days from order to arrive, did not include free gift of shoe trees as “out of stock” despite still being offered on website and containing a printed sheet with a code for £10 off next purchase, returned items via DPD and had to wait 24 hours for a label, which cost £9.95 instead of £8.95 as described on website”

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Posted 9 months ago

“Great customer service, having been scammed on top of my order, you delivered and dealt with my tortured query so professionally. Love the wellies!!”

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Posted 9 months ago

“Yet again goods delivered to wrong address..I’ve not received my trousers. Apparently left in someone’s porch but certainly not mine. Never delivered to Baker John Baker”

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Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear your order has been delivered to the wrong location via DPD. Our customer service manager Holly has tried to contact you in regards to your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 9 months ago

“Good service on time no hassle”

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Posted 9 months ago

“Excellent company to deal with”

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Posted 9 months ago

“Quality product. Lightning delivery”

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Posted 9 months ago

“Excellent well made trowsers”

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Posted 9 months ago

“Dubarry boots received in very unacceptable condition even though I was told they had passed Dubarry quality control. Boots looked tired with wear marks from internal detailing and/or internal packaging, a long scratch as well as dark marks on them. A replacement pair were offered but in a damaged box. These boots were destined for a gift so neither were satisfactory and I requested a refund. This was received timeously.”

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Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you were unhappy with the with the quality of the Dubarry boots you have ordered. As mentioned by my colleague, all items are ordered in directly from Dubarry after passing their quality control, however we understand your disappointment. I can see a replacement pair was offered, but sadly the box had a slight crack in it, which has happened in transit from Dubarry in Ireland to ourselves. We did not have any additional stock to offer, as unfortunately we were awaiting a restocking delivery to arrive from Dubarry. We understand the importance of receiving your order to a satisfactory manner and we are sorry we were not able to fulfill your order on this occasion. Kind regards, A Farley Country Attire

Posted 9 months ago

“The lady on the phone was very helpful including repeating info as I have a hearing problem She also directed me to another product which was more appropriate . Unfortunely I need a bigger size so the wellingtons will have to be returned . This is very difficult if one isn't tech savvy and unless I can, get assistance from someone I will have to pay postage . I urge you to review this as it effectively negates the free return statement”

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Posted 9 months ago

“Used a Farley a few times now and products are always dispatched promptly and good service all round”

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Posted 9 months ago

“Very good experience and happy with purchases”

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Posted 9 months ago

“I have ordered from A Farley Country Attire on 2 or 3 previous occasions. On this my most recent order, I received exceptional service from Senior Customer Service Advisor Phoebe.”

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Posted 9 months ago

“If you could take care about customs clearance of your goods for deliveries to EU, your service would be perfect”

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Posted 9 months ago

A Farley Country Attire is rated 4.4 based on 3,302 reviews