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A Farley Country Attire Reviews

4.4 Rating 3,299 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,299 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
I placed a time sensitive order for two items and the while order was a nightmare. First there was no order confirmation, when I called I was told one item was out of stock, then the remaining item became lost. Again I had to call up to find this out because email communication was so poor. I won’t be ordering again and would advise others against this brand.
Helpful Report
Posted 6 months ago
Thank you for your review and kindly placing an order with A Farley Country Attire. Please accept my sincere apologies that you did not receive the order confirmation, as explained by our customer services manager Emmie, this is not a usual occurrence and our system seemed to have an issue sending it to your email address. In regards to DPD usually they are very good at collecting and delivering goods however as per your conversation with Emmie last week, DPD had unfortunately reconsigned your parcel back to us in error which was completely out of our hands. We fully understand how frustrating this may be and can only apologise for this. Should you wish to shop with us again and give us the opportunity to change your opinion, please do contact Emmie directly and she will ensure your orders are treated as a priority. Kind regards, A Farley Country Attire.
Posted 6 months ago
Very satisfied with every aspect dealing with this firm will return.
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Posted 6 months ago
Reliable Being charged postage seems unnecessary Slow delivery
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Posted 6 months ago
Good selection of clothing very happy with the service thank you
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Posted 6 months ago
Having dealt with you before price and service just as good
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Posted 6 months ago
Really comfortable wellies however I was very disappointed that for the price they were made in China
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Posted 6 months ago
Never ever again
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Posted 6 months ago
Thank you for your review and kindly placing an order with A Farley Country Attire. We can see that Emmie has been in touch with you regarding your order. After reviewing the situation, it appears there was some confusion about customs fees. As noted on our website, international orders may be subject to customs duties, which are the responsibility of the recipient. Unfortunately, refusing the delivery has resulted in additional fees, which is why we strongly encourage reviewing all relevant information during the checkout process. However, we understand that this was an unexpected issue for yourself, and offered a discount as a gesture of goodwill which you agreed to. Please feel free to reach out if you need further clarification or assistance. Kind regards, A Farley Country Attire.
Posted 6 months ago
I have returned a pair of Meyer jeans because they are too tight and ordered the next size bigger. They are expensive enough without having to pay for a return and if the next ones are too big I will have to pay for a second return!! Please ignore the above complaint. This has been dealt with very satisfactorily.
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Posted 6 months ago
Had a few problems with my order was sorted out by Emmie they went the extra mile to makesure I was happy with my order and resolution to the problem. Will use again as they seem to care about their customers not like the big company's out their
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Posted 6 months ago
Bought a Harris tweed jacket and delighted with it. Customer service was spot on.
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Posted 6 months ago
Apart from not being ware that the order had been received all was good on arrival of excellent product. I may have originaly given the wrong e-mail address
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Posted 6 months ago
I have placed two orders with Farley. Both arrived on time and in good order.
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Posted 6 months ago
A beautiful boot. Super flexible and very comfortable, stylish boot ….. if a wellington boot can be so described. Looking forward to wet walks with my dog 👍🏽
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Posted 6 months ago
I have purchased several items from this company over a few years, and have found them to be an excellent all round company. I would not hesitate to use them again
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Posted 6 months ago
I have had a number of items from Farleys over many years and have always found the sales crew to be the most polite and helpful people to deal with. I would not hesitate in recommending this company to anyone.
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Posted 6 months ago
Exceptional service from A Farley Country Attire. I would highly recommend them for easy, quick, and efficient service.
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Posted 6 months ago
Great Meyer trousers with quick delivery
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Posted 6 months ago
Beautiful boots but had to return as they were too small
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Posted 6 months ago
Excellent products
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Posted 6 months ago
Excellent service my order was delivered promptly .
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Posted 6 months ago
A Farley Country Attire is rated 4.4 based on 3,299 reviews