A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.36

4.4 Rating 3,301 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

A Farley Country Attire 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So I was looking to purchase a waterproof jacket, one that I could rely on to keep me dry, look and feel great, all within a 7 day timeframe. I ordered a Ridgeline Torrent. However; I quickly received an email saying that they were no longer available. A Farley gave me the option of a refund or choose an other make of jacket. Clearly disappointed I chose another make Hoggs of Fife KinCraig. I was soon aware that something may be not right, so I contacted A Farley. All be it I was happy with the individual who I spoke with, I wasn't happy with the long dispatch date and not being kept in the loop in relation to the replacement order. So I told the customer service lady that I wasn't happy with the service and left it at that. Within 10 minutes I received a call from Phoebe the Team leader. She defused my unhappiness and displayed great, caring customer service intervention.(Stopped me from writing a 2 star review) She said that my order would be with them within 24 hrs and then she would make sure I received the jacket the following day . That's exactly what happened. Phoebe called me to let me know that the item was with DPD and was there anything else she could do to keep me as a happy customer. I'm absolutely over the moon with the jacket and the service that I received from A Farley staff (I initially wasn't happy) A Farley a great, fair and caring family business, one to cherish indeed. Highly recommend. I have since had to use the jacketin the rain and it was everything that I wanted plus more. Finally I had a further closure email from Phoebe checking that I was totally happy. From a very happy returning customer. Well worth 5 stars.”

Helpful Report

Posted 7 months ago

“wonderful service items purchased great”

Helpful Report

Posted 7 months ago

“Good product, delivered quickly.”

Helpful Report

Posted 7 months ago

“Great company with fast and polite correspondence. Item arrived quickly. AAAA+++”

Helpful Report

Posted 7 months ago

“My shopping experience with A Farley was very postive. The jacket that I ordered arrived as confirmed and in good condition. Unfortunately I had to return it because the size was too small and will order a larger size.”

Helpful Report

Posted 7 months ago

“I received my item today, quality was great unfortunately it was to big and is being returned but the service I got over the phone for return was 5*. I have purchased from this company before and have always got top class quality on all my items nightly recommended”

Helpful Report

Posted 7 months ago

Good morning. Thank you for kindly placing an order with A Farley Country Attire and leaving a review. Our Customer Service Manager Emmie has been trying to contact you, please could I kindly ask that you get in touch on 01164 105 440 or reply to her email at emmie@afarley.co.uk. Kind regards, A Farley Country Attire.

Posted 7 months ago

“Quick delivery,lovely shoes”

Helpful Report

Posted 7 months ago

“thank you for clarifying”

Helpful Report

Posted 7 months ago

“Fantastic customer service, a great range of quality products and very fast delivery”

Helpful Report

Posted 7 months ago

“Great pair of Boots my wife has been looking for a pair for ages. Fit as expected thank you. Good delivery.”

Helpful Report

Posted 7 months ago

“The boots I bought are extremely good, I really like them. Took longer to get here than I expected but not sure if the driver ran out of time? Even with 10%discount they are very expensive for a rubber ankle boot but as long as they last and don’t split as all other boots have where my bunion is then they will turn out to be worth it. I shall of course let you know. I have just found out I did not receive my discount of 10% so I am not very happy after all???”

Helpful Report

Posted 7 months ago

“Shoes were delivered in time and great product, sizing as suggested on the web !”

Helpful Report

Posted 7 months ago

“Fabulous boots so comfy and great customer service”

Helpful Report

Posted 7 months ago

“Fitted as expected. Dleighted with my purchase. Thanks”

Helpful Report

Posted 7 months ago

“Good selection, quality brands, excellent communication but let down by very slow delivery.”

Helpful Report

Posted 7 months ago

“Great company and item arrived quickly”

Helpful Report

Posted 7 months ago

“Terrible experience with deliveries. Extremely disappointed very slow, states 2 to 5 working days and it’s worse than that. Deliveries appear weeks later. Unacceptable really. A Farley take your money and deliver whenever. Still waiting for some Hoggs of Fife boots which have been weeks. Still not arrived. It’s not DPD. DPD are the best courier out there by non.”

Helpful Report

Posted 7 months ago

“very good service.”

Helpful Report

Posted 7 months ago

“Wonderful experience”

Helpful Report

Posted 7 months ago

“Loving my trainers fast delivery, comfortable true to size. Very happy with my purchase”

Helpful Report

Posted 7 months ago

A Farley Country Attire is rated 4.4 based on 3,301 reviews