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A Farley Country Attire Reviews

4.4 Rating 3,548 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,548 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

Perfect fit and quality
Helpful Report
Posted 5 months ago
Paid for next day delivery, took 6 days to arrive
Helpful Report
Posted 5 months ago
Perfect. Easy to order ans very fast delivery. Would buy from you again. Reliable. Thank you!!
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Posted 5 months ago
The Barbour Ashby jacket is perfect. Great customer services as well.
Helpful Report
Posted 5 months ago
Paid for express delivery (2-5 working days) and it arrived on 15 working day and when emailed to chase never had a response
Helpful Report
Posted 5 months ago
Product never received, reported 3 weeks Go and still no response!
Helpful Report
Posted 5 months ago
I purchased a handbag from Farley Country Attire. The only issue I had was, o had to chase the postage and it took a longer time to arrive, than advertised. This was a few weeks before Christmas, so I think it was forgotten about. Other than that, I’m happy with the contact I had with them.
Helpful Report
Posted 5 months ago
Love you , youvste so helpful and you will let us reorder when you return, and emails to let us know what is happening ❤️
Helpful Report
Posted 5 months ago
Issues not dealt with professionally
Helpful Report
Posted 5 months ago
I have purchased a number of items from A Farley and have never been disappointed. Customer service is first class. My latest purchase was a Harkila Logmar insulated hooded jacket. It has been used constantly over the Christmas and New Year period. It is my go to jacket when a lightweight insulating layer is required.
Helpful Report
Posted 5 months ago
Pretty poor overall - despite my order being promised for delivery in 5-7 business days it took over two weeks for the order to actually ship. When it finally arrived it was incomplete which took another week or so to sort out. All in all 3+weeks (and 2 shipping and customs charges) for a few pairs of jeans. In hindsight should have ordered straight from the manufacturers site.
Helpful Report
Posted 5 months ago
I was very disappointed to receive my item screwed up in a delivery bag with no internal packaging, labels or tags making it look like a second hand item. This meant I didn’t want to give it as a Christmas gift because it looked like something that had arrived from Vinted or EBay! Unfortunately had to return the item at my inconvenience and couldn’t be promised a replacement in better condition!
Helpful Report
Posted 5 months ago
I need a different size of boot that I ordered for a Christmas present . Now I find not only that I can’t exchange them but I have to pay £10 to drive to a DPS return them and re order. AND the returns label isn’t available on your website so I have to wait to have them emailed to me - why? You haven’t been available since Christmas and now I’m 20th in a queue to speak to a customer services rep. I won’t be ordering from you again. It’s really very poor services indeed. Shocking.
Helpful Report
Posted 5 months ago
The item has been lost and no one will help me .
Helpful Report
Posted 5 months ago
Ordered some boots, took a week and a half to arrive, the fit was overly large (not their fault obviously), sent them an email asking how to return them, get a standardised reply say they’re busy and it’d take days to get back to me. After days of hearing nothing I called, the returns process is either a prepaid £10 DPD from their website or take your chances with your own courier. Not impressed.
Helpful Report
Posted 5 months ago
Found the boots I wanted for a great price, ordered, delivered free within 24 hours, and assistance from Phoebe in customer services was outstanding. Will highly reccomend A.Farley in the future.
Helpful Report
Posted 5 months ago
Took a little longer than expected to process the order however, at this time of year it’s no surprise. Overall happy with my purchase and will no doubt be ordering again.
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Posted 5 months ago
Got delivered quickly, and a lovely product
Helpful Report
Posted 5 months ago
Every time I contacted Customer Services, A Farley Attire could not have been more helpful. I had to wait a short while for my Dubarry boots but with it being around Black Friday time this was the reason. I enquired of their whereabouts and was assured, by Phoebe, that they were arriving at A Farley within the next 24 to 48 hours and my boots would be sent express next day delivery as soon as they arrived. This was the case and I had my boots for the event that I had purchased them for. Thank you all. Very personal, professional service. Merry Christmas. Stephanie:)
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Posted 5 months ago
Orders the Cathams and there a great product size is perfect and they very comfortable Delivery was poor but that’s not your guys problem but you sorted it when I email Thanks again
Helpful Report
Posted 5 months ago
A Farley Country Attire is rated 4.4 based on 3,548 reviews