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A Farley Country Attire Reviews

4.4 Rating 3,370 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

great service
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Posted 2 months ago
Always good value provided by A Farley and I will continue to purchase quality products from them. My only criticism is that dispatch does take a week or so and then delivery is usually 24hrs from that point. It maybe that they are so popular and are extremely busy but requiring an item within 48 hours may not be available. I had also accumulated some 2000 loyalty points and I could not see a way to redeem them when making an on-line purchase recently.
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Posted 2 months ago
Competitive price, delivered within the five day window.
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Posted 2 months ago
I purchased a handbag from Farley Country Attire. The only issue I had was, o had to chase the postage and it took a longer time to arrive, than advertised. This was a few weeks before Christmas, so I think it was forgotten about. Other than that, I’m happy with the contact I had with them.
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Posted 2 months ago
The Dubarry Kildare Country boots are near perfect. The fit is on the slim side so they can be a bit of a squeeze but I fully expect the leather to give and they become more of a glove on my feet. The quality of the product is outstanding but I have been conditioning the leather regularly the achieve softness and flexibility. These are short boots and having previously worn out a pair of Dubarry tall boots I am fully expecting the same high evel of service and durability.
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Posted 3 months ago
There was a delay with my purchase but they were very helpful and when they received the item they sent it quickly it would have been 5 stars otherwise
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Posted 3 months ago
Great Dubarry bag. Excellent price. Very slow despatch. Item took well over a week to arrive.
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Posted 4 months ago
Not the greatest customer service and not the best "next day" delivery from DHL (it took 5 days and was supposed to be Royal Mail,,, as discussed with the customer service department). Overall not too bad. Good selection of products and at a relatively cheap price.
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Posted 4 months ago
The products were excellent as was the price but the delivery took far too long… especially when I phoned and was told they were in stock! I was given a £15 credit due to the slow turnaround which helped
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Posted 4 months ago
The shoes we ordered were beautiful, however they were slightly too big and i had to return them. I contacted customer service to enquire about an exchange and was told that they do not provide this service and i would have to return them and get a refund. I then asked how to do this as i couldnt find the returns section on the site...no response!! I then used the AI chat service to ask the same question again no response. Although the shoes are beautiful, for the money being paid, I would have expected the customer service to be of a high standard. I am now in the process of returning the items but still do not know when i will receive the refund in order to repurchase in the correct size
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Posted 4 months ago
Wanted two pairs of shoes with money of the first pair and discount of second l received the first pair had to ring them about other pair said they were out of stock.money was refunded .but when l looked on website l could still order the out of stock shoes a take on there was no way l was getting the second pair at the discount price to me the decent thing would be when they come in we will send you the second pair but it has been a scam all along
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Posted 4 months ago
No problems item arrived well packaged.
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Posted 4 months ago
Love the boots, worth the extra wait. Have bought from here previously so returning customer.
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Posted 4 months ago
I had to return due to size, but I think there should be free returns for items like this which need to be tried on first.
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Posted 4 months ago
First time I have purchased from company, competitive prices but delivery not as stated. Express delivery 2 to 5 working days, 'you will receive an update upon dispatch. No update after 5 working days so contacted customer service to be told item had just been dispatched ... arrived next day (working day 6). Not a big issue on this occasion but if your dispatch cannot meet your own expectations then let your customers know. Not a delivery issue a dispatch issue ... which is not reflected in options below.
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Posted 4 months ago
Meyer product very good , delivery time could be better from time ordered to actually delivery.
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Posted 4 months ago
I recently purchased an expensive Dubarry coat, the online service was excellent except I could not pay on credit card, after contacting the credit card company it seems A farley system did not have the latest secruity updates ( only CC opion on that), however I still purchased the cost, it arrived when they said it would but given the price I would have expected the coat to be in a box not just a plastic bag. That was disappointing
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Posted 4 months ago
Bought a Harkila gtx jacket, which I am now extremely pleased with. Warm, totally waterproof but lighter and more breathable than the Harkila endure jacket it’s replacing. It initially turned out to be out of stock, For me Farley’s website didn’t make this as clear as they could have when ordering. When it did arrive about a week later I’d ordered a size larger than I needed; I should have gone with my actual chest size, allowances for typical shirt and gilet are already built in. Returns process was relatively painless other than having to re-order rather than exchange. Being out of pocket for an extra £500 whilst waiting for the refund to arrive was not part of my plan. Saving grace was the polite efficient service you get from everyone you speak to in customer service.
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Posted 4 months ago
Good website ,prices and quality ,my only niggle is lack of communication after order confirmation ,nothing until day before delivery .
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Posted 5 months ago
A company that takes customer service very seriously, lovely and helpful, very good communication.
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Posted 5 months ago
A Farley Country Attire is rated 4.4 based on 3,370 reviews