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A Farley Country Attire Reviews

4.4 Rating 3,370 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Upon placing the order I received confirmation that payment was successful and item was being picked. I had the order sent to my daughter who was staying with a relative. Well apparently the item wasn't even in stock and by the time the item was finally delivered my daughter had left. Disappointing service. Item finally got redirected and has a mark on the shoe. Way too much hassle to return now as I live in NZ.
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Posted 4 months ago
You have failed to deliver what I ordered, taken my money and sent me someone else's order, which I have returned to you. I await to hear from Livvy what has happened and for my ordered goods.
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Posted 4 months ago
Very disappointed with the boots and the company as they appear to be seconds with faulty stitching. Despite me contacting A Farley they will not provide me with a free postage returns label of which they should. Won’t be buying from this company again Janet
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Posted 4 months ago
I ordered some Wellies 2 Weeks ago and still Not received the my order
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Posted 4 months ago
I still haven’t received!!!!
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Posted 4 months ago
Ordered le chameau welllies. First problem, order was uk 6 but actually when arrived was uk 6.5. These wellies are supposed to be amazing. Genuinely would not have ever spent £230 on these rubbish wellies. They are barely adequate. My partner loves hers but why does a mens fit expect me to weigh 18 stone at 5’8” for calves to fit! Wish I could send them back, they’re rubbish!
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Posted 5 months ago
Still not refunded after two weeks
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Posted 5 months ago
Terrible delivery time and customer service only available for a short time Monday to Friday. I was also sent a completely different item from what I had ordered
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Posted 5 months ago
The goods did not arrive after many weeks.
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Posted 5 months ago
Purchased shoes via the website at full price then found them heavily discounted in their ‘sale’ section, same website. I emailed cs asking them to honour the ‘Sale’ price but received no reply and still ended up paying full price. Poor CS, no communication and unethical practice. Very disappointing
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Posted 5 months ago
We sent them back! Disappointed you have to send back and reorder instead of exchange. Anyway for this reason we didn’t reorder!
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Posted 6 months ago
Extraordinarily slow turnaround on our first A Farley order (Meyer jeans) - took 2 weeks and despite chasing they still didn't arrive as indicted - we were told that dpd didn't pick up. Very disappointing.
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Posted 6 months ago
Parcel still hasn’t arrived at its destination taking days longer than was led to believe. Sent as a birthday present - missed date! Very expensive item! DPD keep saying they are going to deliver but still haven’t
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Posted 6 months ago
Had to chase up order on line twice, no communication after order was placed, difficult to get someone to answer the phone, poor online service.The staff on the phone very pleasant the first member did not sort my delivery out, it took the 2nd member of staff to finally get my order to be finally delivered.
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Posted 6 months ago
My daughter opened the parcel on her birthday, the box was all battered and just about held together with cellotape. When she opened it there were two completely different shoes inside! Disappointed was an understatement.
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Posted 6 months ago
As I have not received my order it’s difficult for me to share any good experience. I placed an order 24th of August. Please to hear if I should be happy or not ?
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Posted 6 months ago
I placed a time sensitive order for two items and the while order was a nightmare. First there was no order confirmation, when I called I was told one item was out of stock, then the remaining item became lost. Again I had to call up to find this out because email communication was so poor. I won’t be ordering again and would advise others against this brand.
Helpful Report
Posted 7 months ago
Thank you for your review and kindly placing an order with A Farley Country Attire. Please accept my sincere apologies that you did not receive the order confirmation, as explained by our customer services manager Emmie, this is not a usual occurrence and our system seemed to have an issue sending it to your email address. In regards to DPD usually they are very good at collecting and delivering goods however as per your conversation with Emmie last week, DPD had unfortunately reconsigned your parcel back to us in error which was completely out of our hands. We fully understand how frustrating this may be and can only apologise for this. Should you wish to shop with us again and give us the opportunity to change your opinion, please do contact Emmie directly and she will ensure your orders are treated as a priority. Kind regards, A Farley Country Attire.
Posted 7 months ago
Never ever again
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Posted 7 months ago
Thank you for your review and kindly placing an order with A Farley Country Attire. We can see that Emmie has been in touch with you regarding your order. After reviewing the situation, it appears there was some confusion about customs fees. As noted on our website, international orders may be subject to customs duties, which are the responsibility of the recipient. Unfortunately, refusing the delivery has resulted in additional fees, which is why we strongly encourage reviewing all relevant information during the checkout process. However, we understand that this was an unexpected issue for yourself, and offered a discount as a gesture of goodwill which you agreed to. Please feel free to reach out if you need further clarification or assistance. Kind regards, A Farley Country Attire.
Posted 7 months ago
Terrible experience with deliveries. Extremely disappointed very slow, states 2 to 5 working days and it’s worse than that. Deliveries appear weeks later. Unacceptable really. A Farley take your money and deliver whenever. Still waiting for some Hoggs of Fife boots which have been weeks. Still not arrived. It’s not DPD. DPD are the best courier out there by non.
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Posted 8 months ago
Paid for express delivery via DPD. Took 8 days to arrive. Doesn’t look like the fault of DPD, just wasn’t dispatched from the warehouse quickly.
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Posted 8 months ago
A Farley Country Attire is rated 4.4 based on 3,370 reviews