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A Farley Country Attire Reviews

4.4 Rating 3,295 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
My delivery took 21 days to arrive, had to call three times to chase delivery. Customer service was poor .
Helpful Report
Posted 2 weeks ago
Very good quality jeans, perfect sizing, have actually ordered some more
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Posted 2 weeks ago
Fabulous boots, everything I'd imagined they would be. If anything, acknowledging there are busy periods in any business, delivery times could be improved slightly.
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Posted 2 weeks ago
Friendley staff and good value, easy to deal with
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Posted 2 weeks ago
Ordered two items for Christmas on 10th December. Despite customer services assuring me on three occasions that the items would be received by Christmas, they didn’t. One item was received after Christmas and one item never arrived at all. I was never contacted about the missing item. I had to call customer services yet again to request a refund. Very poor service wouldn’t use the A Farley again.
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Posted 2 weeks ago
Slow dispatch
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Posted 2 weeks ago
Dubarry boot bag great quality, bought to protect Galway boots although sturdy enough to throw in and out car easy to clean plenty of room I added boot tree and loose enough not to rub against leather. Discount for 1st purchase, free delivery came within 3 days best price I found in UK.
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Posted 2 weeks ago
Lovely products, easy to use website, but delivery could be faster
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Posted 2 weeks ago
I will never buy anything from this company online. I purchased a coat on the 15th of December with express delivery from 3 to 6 days three weeks later following countless phone calls and emails being ignored they sent me the wrong coat!! so I drove an hour to personally deliver the wrong coat in store which was no help because the online shop and the store in Leicestershire are two separate entities. Jenny the store manager was very friendly and helpful to the best of her abilities and reassured me. They would send the coat out in a few days time. Two weeks later I get an email from the company with a refund and NO COAT!!!
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Posted 2 weeks ago
Most products I have bought a really good bought one item on 28th December 2024 money was taken but still no item dilivered so not happy
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Posted 2 weeks ago
Always look for the good in any business I buy from. However, got to be honest here. After ordering Wellingtons on 3rd January & stating a 3-6 DPD delivery window, there was still no sign of my order after 10 days. After numerous conversations with the robot and no further on, and phone lines saying not being answered because of volume of orders & the same with responding to emails – I finally got through to somebody on 20th Jan. They were issued that day, and finally arrived on 26th January. I have to say the lady I spoke to was very polite and apologetic and offered me a small gift as gesture of goodwill. However, the Wellingtons I ordered for a long weekend away on 13th January, did not arrive as promised. 23 days turnaround is poor. But what was more frustrating is the lack of communication. if they had contacted us telling us of their influx of orders and potential delivery time, it would've given me the option to cancel and purchase elsewhere. If we made our clients wait 23 days in our business, we'd have no clients left. Finally, the Wellington I ordered were a size 6 UK but the ones arrived were size 7UK fortunately with my insoles and two pair of socks, they're okay as I couldn't face the hassle of re-ordering. I'm sure this company has provided a good service for many others - but unfortunately for me, it has put me off purchasing anything else in the future. I wish them all the best.
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Posted 2 weeks ago
After ordering my size shoe, I had them delivered to find they are too big. Then I find out they don't have a size smaller. What has REALLY annoyed me is that send them back AT MY COST. how rude and ridiculous is that? I hope to get a refund fairly soon. Now I have to waste my time looking for a very nice pair of shoes for my wedding.
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Posted 2 weeks ago
Sorry but my experience was not good the whole shopping experince ws poor even returning the goods at my expense was bad when compared to say Gant UK and other web retailers
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Posted 2 weeks ago
Great quality products at competitive pricing plus fast efficient delivery
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Posted 2 weeks ago
Great choice of goods at competitive prices but delivery is awful….from three weeks to a month irrespective of website stating 9 days.
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Posted 2 weeks ago
Fast delivery, lots of updates. Would recommend and will order from here again.
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Posted 2 weeks ago
Whilst I do shop at AFCA I do find using loyalty points very difficult. Why when at the till cannot it bring up any be points that could be offered to be used ? Other than that everything is great, staff and range of clothing is top notch.
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Posted 2 weeks ago
Delivery was extremely long and when the boots arrived one boot was faulty Difficult to make contact for return
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Posted 2 weeks ago
TOO MUCH ON LINE PROMOTIONS.L HAVE ASKED TO UN SUBSCRIBE.
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Posted 2 weeks ago
Great customer service and care. Helped me out massively with an order and fast delivery on great products.
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Posted 2 weeks ago
A Farley Country Attire is rated 4.4 based on 3,295 reviews