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A Farley Country Attire Reviews

4.4 Rating 3,366 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,366 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Unfortunately I ordered the wrong RM Williams jeans. However, I contacted your customer service dept who were very helpful indeed. Explaining how I could return the jeans and exchange them for the correct ones. I received excellent service many thanks.
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Posted 2 weeks ago
Although I'm happy with my coat, I'm not happy with how long I had to wait for it! Was supposed to be 7-11 days, ending being 2 weeks, and when I spoke to customer service they couldn't provide tracking information. I won't be using this company again.
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Posted 2 weeks ago
Love the Harris Tweed jacket and Tattersall shirt. Quick service and shipping.
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Posted 2 weeks ago
I am still waiting for my boots! I was initially sent the wrong ones which contained the return slip from the last person who didn't want them.
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Posted 2 weeks ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 5 days ago
Very impressed with the service and the items brought.
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Posted 2 weeks ago
Excellent retailer - quality products at really good prices. The oots i bought werev to replace a pair bought many years ago - superb.
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Posted 2 weeks ago
Would be good to know how long to be delivered approximately when placing order and before payment.
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Posted 2 weeks ago
Excellent prompt service. Had to speak with customer service and they were absolutely friendly and helpful. Would definitely order from them again.
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Posted 2 weeks ago
I purchased a pair of the Meyer New York- 5054 summer chinos. The chino fit perfectly as do all Meyer products that I have purchased. No worries regading returning as they always fit! Online service was efficient and quick. A satisfied and happy customer!
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Posted 2 weeks ago
I purchased a pair of Meyer M5 Jeans. The jeans fit perfectly as do all Meyer products. Online service was quick and efficient. A satisfied customer again!
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Posted 2 weeks ago
Easy ordering process and good sizing advice. Perhaps took a little longer than I would have liked to get my order despatched.
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Posted 3 weeks ago
Fast efficient delivery. Great prices and excellent customer service.
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Posted 3 weeks ago
Although there have been a couple of issues concerning the order, the Company has been very attemptive in taking care of fixing the problems and making sure my purchase was delivered as requested. I use to say you see a Company quality in the way it solve any problem occured and they made it very good.
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Posted 3 weeks ago
Excellent service combined with a bargain price AAA+++
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Posted 3 weeks ago
Outstanding communications and customer service. Quality retailers like these deserve our support
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Posted 3 weeks ago
Quality Products and at reasonable prices but returns could be simplified and l am advised that this is under review .
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Posted 3 weeks ago
The only good thing about my experience was the clothing was good quality Seeland jacket and trousers at a reduced price. My items were late arriving thanks to the incompetence of DPD the courier company used, they alleged to have attempted delivery twice but failed to send text notifications of delivery time windows or leave a card saying delivery had been attempted. DPD then sent my items back to the shop’s warehouse without attempting to contact me. I emailed and phoned A Farley Country Attire to complain about delivery issues & lack of communication from courier; the woman I spoke to on the phone was rude, unhelpful and kept interrupting me during the conversation. She maintained the only way to get them to me on a next day delivery was to use DPD who failed miserably the first time around; I requested to use Parcelforce 24hr which is reliable and provides text notifications of one hour time slots and was told this wasn’t possible as they didn’t have an account with them. I explained to the unpleasant woman that it was possible to request an ad hoc collection on a next day delivery before 12pm and I was happy to pay extra for this service but was advised the best they could do was Royal Mail tracked 24- exasperated and fed up with dealing with the rude customer service woman I eventually agreed as I needed the outfit for the weekend and it had already been delayed a week. The item arrived the following day by Royal Mail but even then the packaging was split; thankfully nothing was lost or damaged as a result. Pleased with quality of items made by Seeland and Dubarry but my God I’ll never shop here again unless I cannot source the items anywhere else. Awful service and failed to listen effectively to customer complaints or suggestions to resolve the issue. Also DPD worst couriers in the business to use, even Evri would have been better as at least my parcel would have arrived in a timely manner even if it was chucked over my garden gate :/ Very disappointed all in all :(
Helpful Report
Posted 3 weeks ago
Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire
Posted 5 days ago
Good products. Mail order is a bit slow delivery. But otherwise very good
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Posted 3 weeks ago
Very pleased with the service provided. The ariat boots are great and well priced. (The third pair that I have had)
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Posted 3 weeks ago
You were very good the Courier you choose were not . They lied they never came with the Parcel . Have a Ring Door Bell and my Husband was at home. The £4.99 postage I Paid I Had to pick up from Local Depo. They were unhelpful to say the least. I am sorry I love your clothing but I will not be Ordering with you again. DPD Local based in Birmingham. Awful. Love My Purchase
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Posted 3 weeks ago
A Farley Country Attire is rated 4.4 based on 3,366 reviews