A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,370 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I received was really nice, however the box my wellies came in was battered and looked like it had already been used, other than this the product was amazing and it came with a freebie aswell, which was a lovely touch”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear the outer box your wellingtons came in arrived damaged. We ensure a strict policy to make sure no boxes are dispatched if damaged, and unfortunately, this could have happened in transit. We appreciate how disappointing this could have been. Our customer service advisor Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 11 months ago

“I purchased a pair of chameau boots for my husband’s birthday. Unfortunately they were to big so I needed to return them for a smaller size. I thought that this would be simpler process Return the boots and then once Farley Country Attire had received them they would forward the correct size. Unfortunately this is not what happened. The boots were returned and I now have to wait for my money back in order to replace my order. This has now been 7 working days since the boots were received into Farley and I still do not have my money back I so want to purchase the right size for my husband and this is taking so long”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We would like to help you but unfortunately you have not provided any details for us to find your order. Please can we kindly ask you to contact our customer service manager Holly on either 01164105440 or Holly@afarley.co.uk with your order detail. Kind regards, A Farley Country Attire

Posted 11 months ago

“Ordered pair of boots that said they was in stock and got a email 3 days later saying they was not in stock took over a week to arrive”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see there was an unexpected delay that we notified you of. We understand the importance of receiving your order within the advised time frame and we apologise that on this occasion your order was slightly over the advised time frame. Our customer service manager Holly has tried to contact you regarding your order, if we could kindly ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 11 months ago

“Excellent item, but Farley's claim to provide fast delivery turns out not to be true. In comparison with my experiences with almost any other on-line business, they are far too leisurely, and answers to telephone enquiries about the status of the order are verging on the dishonest. The first 2 phone calls were met with the '9 working days' rule. It was only on the 3rd inquiry that the truth came out, namely that the warehouse was out of stock and delivery from Germany was to be awaited. The eventual transfer into the hands of the courier was over 7 days after money had been transferred into Farley's bank account. Very nice for them, but extremely irritating to the customer. Money should be transferred only when the item is dispatched.”

Helpful Report

Posted 11 months ago

“Good product at a good price however I thought the delivery time stated was delivery next day, a bit misleading in my opinion.”

Helpful Report

Posted 11 months ago

“Slow delivery and no message or contact about delay”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear the delivery on your order was slow. Our customer service manager Holly has tried to get into contact with you regarding your order. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Apologies once again for any inconvenience cause. Kind regards, A Farley Country Attire

Posted 11 months ago

“Delivery time not great although it was Easter, purchase was for cleaning materials so I’m pleased that the bottles are metal as noticeable dents in items.”

Helpful Report

Posted 11 months ago

“Decent quality, not cheap, slow to deliver, expensive to return, slow to refund.”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 4 - 7working day time frame and was delivered within this time frame. We are very sorry if you feel our delivery time frames are not adequate. We are also pleased to confirm your refund has been issued back into your account. Our customer service manager Holly has tried to contact you regarding your order and we would be grateful if you could kindly get back to Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 11 months ago

“Beware if you have to return anything .. it’s at your expanse .. if you want to use DPD there is another charge. Ordered Cameau wellies for my wife in her usual size. She could t get her foot into them .. found them very narrow .Aigle wellies in the same size fit perfectly”

Helpful Report

Posted 11 months ago

“Customer service was poor. Had to chase twice and no response. Items all delayed by dpd and no communication”

Helpful Report

Posted 11 months ago

“Postage for returning goods isn’t free. It cost me nearly £9 to return a pair of trousers, therefore I will be reluctant to place further orders online. The return process is fairly straightforward but if you don’t have access to a printer to print the return label then it is more complicated.”

Helpful Report

Posted 11 months ago

“I was a little disappointed, the colour was quite a bit darker than I was expecting but the quality is outstanding. Will take some breaking in though”

Helpful Report

Posted 1 year ago

“Great website, great products but very slow delivery of goods and slow turnaround of refunds.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. We have had a look into your order and can see your order was placed on the 2 - 5 working day delivery service, we understand the important in receiving your order and we try our best to meet the shortest time frame, but sometimes delivery can take the full advised time frame. We have had a look into your order and can see it was received on the 4th working day. We are pleased to confirm we have received your return and this has been processed within 2 working days. Our customer service manager Holly has tried to contact you to discuss your order, if we could kindly ask you to get back into contact with Holly on Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire

Posted 1 year ago

“Clothes are fine - delivery bit of a disaster - took 10 days”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are extremely sorry to hear your delivery took 10 days to be received. Our customer service manager Holly has tried to contact you regarding your recent order, if we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“I am pleased with the trousers but delivery was late and when delivered was said handed to H. There is no H here. It was left by an dusbin with no note. I was in but the driver did not knock or ring. Also the money was taken days before despatch.”

Helpful Report

Posted 1 year ago

“My delivery was not very express”

Helpful Report

Posted 1 year ago

“I really liked the wellingtons I purchased however the despatch time from ordering was really slow. I would have much preferred a quicker despatch time.”

Helpful Report

Posted 1 year ago

“The product I purchased was fantastic. The downside was no communication from A Farley to say the order had been received. I had to put a call in 4 days after placing the order”

Helpful Report

Posted 1 year ago

“Product arrived safely on-time, was what I had ordered, is of good quality if expensive. The downside? The number of emails you send on a regular basis. In your case less would be better and I will probably unsubscribe - reluctantly - in order to unclutter my inbox..”

Helpful Report

Posted 1 year ago

“Product was great and had no problem with the online ordering however DPD delivery was a absolute nightmare, 4 different lots of information regarding delivery and then package wasn’t at post office when I was told it would be , put me off if I’m honest”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing with A Farley Country Attire. We are very sorry to hear you had issues with DPD. Our customer service manager Holly has tried to get into contact with you. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,370 reviews