A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,370 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong size shoes sent in a box stating the right size. No reply to my email yet.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order is currently being dealt with by our team. We are extremely sorry to hear the shoes inside the box were the wrong size, and apologise for any inconvenience this may have caused. Our customer service manager Holly has also tried to contact you but has not been able to get hold of you. If we could ask you to kindly get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Items should be in stock, when advertised on line.”

Helpful Report

Posted 1 year ago

“I am afraid your delivery service is hopeless. Goods bought aand paid for on 18 February still not delvered. I am very disappointed with the whole process.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We can see our customer service manager Holly has been in contact, and we are pleased to hear you have received your order. We understand your order was over the advised time frame but we are pleased Holly has managed to explain the reasons behind this. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“I’m not happy at all I placed my order over 10 days ago and it still has not been delivered and it was a present that was needed yesterday . It’s not good enough when including the customs charge I have paid over €700 for the boots .”

Helpful Report

Posted 1 year ago

“Ordered & paid for my goods 5 days ago no goods yet! 👎🏻”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry to hear you have not yet received your order. We can see our customer service manager Holly has been in contact, and after looking into your order further can see there has been an issue in transit with DPD and your parcel has gone missing. As you are aware, Holly has arranged for a replacement to be dispatched to you and a claim raised with DPD. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“You lost my order. Two calls and one email...nothing. You had my payment on 11th Jan.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We can see our customer service manager Holly has been in contact and confirmed you have now received the order. We apologise for the delay in receiving your order and are pleased to hear you are happy with the garment. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 1 year ago

“Ordered three trousers to be delivered to Portugal. I never got an order confirmation from Farley. Had to chase delivery 10 days after I ordered it. Then the saga began as the goods were detained at Lisbon FedEx depot. It took nearly 50 emails to get the goods released. FedEx informed me that Farley hadn't sent the correct export invoice. I finally requested this from Farley and the goods were released. At no point did Farley want to resolve the situation on my behalf. And to cap it all, my order which cost £399 was then charged a further €239 by FedEx to release the goods. Thoroughly disappointing and expensive experience.”

Helpful Report

Posted 1 year ago

“Hi On ordering by phone I was offered a choice of 34/33 leg or 34/31 leg. I chose the 33 leg and found them to be too long.When I enquired about an exchange I was told to return them and reorder a 31” leg but I would have to pay full price.Also the offer price I paid was discounted from £400 to £250.However the tag attached to the garment had a price of £367.00?? the mind boggles ?? I’ve now returned them and I’m waiting for the refund. Should you wish to supply a pair (34/31 leg) at the offer price(£250) I would gladly accept. Thanks Ian”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Our customer service manager Holly has been in contact via email regarding your order, if we could kinda ask you to get back into contact with her. Kind regards, A Farley Country Attire

Posted 1 year ago

“Charged £5 for free delivery and ignored communications”

Helpful Report

Posted 1 year ago

“My recent customer experience with A Farley Country Attire was nothing short of awful. Initially, I purchased a pair of Ariat boots for my daughter for Christmas. I chose to use A Farley as they guaranteed Next Day delivery. However, the "next day" turned into 4 days. When they arrived, they were faulty and so rather than try to process a refund so close to Christmas I simply ordered another pair hoping that the Next Day delivery would, in fact, be next day. My order was processed. 7 hours later, at the end of the working day, I received a phone call to say that they didn't actually have the boots in stock. The timing of this phone call gave me no opportunity to find an alternative supplier for these boots or anything similar and so as a direct result of this company's inefficiency/dishonesty, my daughter didn't receive her main Christmas present. Other than processing my initial refund using their lame apology of a "free return", I will never deal with this awful company ever again. Had the initial Next Day delivery happened on time maybe this could have all been avoided, and my daughter could have received her Christmas present. Shame on you and your "exemplary levels of customer service".”

Helpful Report

Posted 1 year ago

“Ordered boots more than two weeks ago. Sent numerous emails to enquire as to their whereabouts, to date I have had no response. Boots have still not arrived. Very disappointed.”

Helpful Report

Posted 1 year ago

“Haven't received Jacket yet . Had every excuse under the sun off DPD couriers. Can't find the property you weren't in . I live in a village with 30 property's and they cant find the property . An absolute joke . They say they have been in the village when they haven't. Got CCTV images to prove it Not Happy .”

Helpful Report

Posted 1 year ago

“To be honest, I am not very satisfied. I placed an order the 4th December, it was a Christmas gift, but I have not received the parcel yet. I have send you a request mail several times, but did not receive any answer.”

Helpful Report

Posted 1 year ago

“Diddent received belt buckle with the bag”

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Posted 1 year ago

“Having made a purchase 4 weeks ago and tried to contact the firm on several occasions I still have not received delivery of a Christmas present for my son in law. Now too late for Christmas! Customer service appalling”

Helpful Report

Posted 1 year ago

“Very poor still waiting for wrong sent item to be replaced”

Helpful Report

Posted 1 year ago

“I made the choice to purchase not one, but TWO beautiful hats from your company. Initially, the process went smoothly and I had great communication with 'emmie'. Howvwe, here we are SEVERAL weeks later and I still have NOT received my items!! I am sorely dusappointed and at this pointf feel as if Im 'over a barrel' with you'll. There is little likihood that I will ever do business with your company, again or give a recommendation to your company. I'm sad and dusappointed with you'll. Please try to improve your service performance to those of us who are not local!”

Helpful Report

Posted 1 year ago

“Absolutely shocking bought an item said it would be here in 7 days 10 working days later still no sign and have asked me for a review before I even received the item”

Helpful Report

Posted 1 year ago

“I am still waiting for the balance of an order from September. I have sent numerous emails and made numerous calls, communication from this company is poor to say the least.”

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Posted 1 year ago

“Thanks for this-delivery was Saturday-all good service. Unfortunately the Catania do not fit at all so I have sent them back It took 20 minutes wait this morning on the phone to be told you have gone paperless-which is why I could not find a returns slip in the delivery.Furthermore the return is at my expense-my fault,I didn’t check. All in all an expensive experience! The `Catania trousers have been sent ‘’signed for’’ today”

Helpful Report

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,370 reviews