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A Farley Country Attire Reviews

4.4 Rating 3,235 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,235 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Lovely shoes and fast delivery! Perfect gift for my husband!
Helpful Report
Posted 6 months ago
Great customer service, lovely boots my husband was very nicely surprised. Thank you
Helpful Report
Posted 6 months ago
Order arrived much later than expected. When i called to enquire the lady on the phone was very unhelpful
Helpful Report
Posted 7 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. Unfortunately we cannot access your order as you have not left any information relating to your order. If we could please ask you to contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. We would like to look into this for you. Kind regards, A Farley Country Attire
Posted 6 months ago
I ordered on 30th May and still have not received my order as of today 13th May. They are now saying 17th May! Just terrible customer support! There are other country clothing retailers who will get things to you alot quicker. They also list things as in stock on the website then when you order it they need to order it in! Really Not great at all!!
Helpful Report
Posted 7 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was dispatched to be with you within the time frame, minus a couple of items that unfortunately we are awaiting our restocking delivery. We have tracked the order and can see on this occasion DPD have dispatched the order to the wrong depot in Scotland, which caused a slight delay in receiving your order. However, DPD have since managed to relocate the order meaning it is due to arrive with you today, the 13th June, as opposed to the 17th June. We do understand how important it is to receive your order in a timely time frame and apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your recent orders, if we could kindly ask you to get back into contact with Holly by email on Holly@afarley.co.uk or calling 01164105440. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 7 months ago
The Barker shoes I ordered arrived in perfect condition, and actually faster than I expected. The ordering process was easy and quick and every payment option available seems to be accepted. There were updates for my order at every step. A very pleasant experience overall.
Helpful Report
Posted 7 months ago
Took 11 days to delivery, As for the make and product and style of boot I find satisfactory for the price. I ordered a 10.5 being a 10 to allow for sock and they had a tighter stitch over the bridge of the left foot compared to the right. See how it goes over the next few weeks to break them in and allow for a few millimetres of stretch. But anyways, that's the boot and not the service. Seems to be a confusion with DPD on the delivery, one email they said one thing and the next another. Regards J
Helpful Report
Posted 7 months ago
Super clothes I choose a very nice pair of Guteen trousers as a surprise for my husband, which are super and a good fit
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Posted 7 months ago
Ordered the Harkila Deer Stalker Binocular Strap, fantastic product from Harkila, ordered from next day delivery with DPD, sadly DPD failed to uphold their end. And delivered a day late. Above and beyond customer service from Phoebe at A Farley, very happy customer will be back, and highly recommend A Farley Country Attire.
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Posted 7 months ago
Excellent service . Great product received
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Posted 7 months ago
I placed the order on the 1st June have had a message from DPD saying there is a delay but still not received my order - DPD informed me of a delay and the item was successfully delivered yesterday. Sadly it is not suitable but the very nice lady at A Farley has kindly sent me a ppl for my return. Regards, Mrs J Hanney
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Posted 7 months ago
You get what you see and order, delivered to your door, on time, no fuss just a decent service, the extensive range of items, with a fit advise, along with a chart, takes out the guess work, if in doubt phone through for more advise, a bit special this company
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Posted 7 months ago
Fantastic service will use again
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Posted 7 months ago
Products eventually arrived but only after chasing three times for an update. It was not clear at the point of purchase that a particular items wasn’t in stock and that the entire order would be delayed until it arrived. Only after calling did they offer to send out two separate shipments.
Helpful Report
Posted 7 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear there was an issue with one item whereby we were awaiting a restocking delivery and you were not advised on this sooner. I am pleased to see you have since received your whole order. Our customer service manager Holly has tried to contact you regarding your order, if you could please kindly get back into contact with Holly on either 01164105440 or email Holly on Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 7 months ago
Terrible, didn't deliver and haven't responded to my request for a refund
Helpful Report
Posted 7 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see DPD have tried to deliver on 3 occasions and unfortunately you were not in to accept the delivery. For this reason, DPD returned your order to us, and our customer service team leader Emmie was in contact with you to advise you of this. We can see Emmie arranged for the order to be dispatched again on a special next working day delivery service which you have now received. We are sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 7 months ago
Didn’t arrive for ages so obviously wasn’t in stock
Helpful Report
Posted 7 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. Your order was placed on the 4 - 7 working day delivery timeframe and we can see you received your order on the 5th working day via DPD. We understand the importance of receiving orders within a timely time frame and we aim to get our orders to our customers as quickly as possible.We are sorry if you feel like our timescale was is too long, we are working hard behind the scenes to improve our service. Kind regards, A Farley Country Attire
Posted 7 months ago
All good arrived quickly , product just as discribed
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Posted 7 months ago
Great service and great value BUT sadly my 3 shirts arrived very crumpled and creased
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Posted 7 months ago
New Meindl boots delivered quickly and for a great price.
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Posted 7 months ago
Highly delighted
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Posted 7 months ago
I can not fault the efficiency of A Farley they have always been helpful and send purchased items to their courier in a timely fashion. HOWEVER, as they use DPD Local, these couriers NEVER get the items to me on time, especially if the delivery is to be at approximately 4pm onwards. After purchasing something 6 days ago I am STILL awaiting DPD to deliver. Absolute incompetence.
Helpful Report
Posted 7 months ago
A Farley Country Attire is rated 4.4 based on 3,235 reviews