A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,370 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dubarry boot bag great quality, bought to protect Galway boots although sturdy enough to throw in and out car easy to clean plenty of room I added boot tree and loose enough not to rub against leather. Discount for 1st purchase, free delivery came within 3 days best price I found in UK.”

Helpful Report

Posted 1 month ago

“Lovely products, easy to use website, but delivery could be faster”

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Posted 1 month ago

“I will never buy anything from this company online. I purchased a coat on the 15th of December with express delivery from 3 to 6 days three weeks later following countless phone calls and emails being ignored they sent me the wrong coat!! so I drove an hour to personally deliver the wrong coat in store which was no help because the online shop and the store in Leicestershire are two separate entities. Jenny the store manager was very friendly and helpful to the best of her abilities and reassured me. They would send the coat out in a few days time. Two weeks later I get an email from the company with a refund and NO COAT!!!”

Helpful Report

Posted 1 month ago

Hi John, We’re sorry to hear about your experience and understand how frustrating it must have been. It seems your emails were sent to a no-reply email address during our busiest time of year, and we sincerely apologise that your concerns weren’t addressed sooner. We’ve since been in touch, and we understand you feel there’s nothing more we can do to resolve this. We’re genuinely sorry we couldn’t turn things around and appreciate your feedback as we work to improve. Kind regards, A Farley Country Attire

Posted 1 week ago

“Most products I have bought a really good bought one item on 28th December 2024 money was taken but still no item dilivered so not happy”

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Posted 1 month ago

“Always look for the good in any business I buy from. However, got to be honest here. After ordering Wellingtons on 3rd January & stating a 3-6 DPD delivery window, there was still no sign of my order after 10 days. After numerous conversations with the robot and no further on, and phone lines saying not being answered because of volume of orders & the same with responding to emails – I finally got through to somebody on 20th Jan. They were issued that day, and finally arrived on 26th January. I have to say the lady I spoke to was very polite and apologetic and offered me a small gift as gesture of goodwill. However, the Wellingtons I ordered for a long weekend away on 13th January, did not arrive as promised. 23 days turnaround is poor. But what was more frustrating is the lack of communication. if they had contacted us telling us of their influx of orders and potential delivery time, it would've given me the option to cancel and purchase elsewhere. If we made our clients wait 23 days in our business, we'd have no clients left. Finally, the Wellington I ordered were a size 6 UK but the ones arrived were size 7UK fortunately with my insoles and two pair of socks, they're okay as I couldn't face the hassle of re-ordering. I'm sure this company has provided a good service for many others - but unfortunately for me, it has put me off purchasing anything else in the future. I wish them all the best.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 1 month ago

“After ordering my size shoe, I had them delivered to find they are too big. Then I find out they don't have a size smaller. What has REALLY annoyed me is that send them back AT MY COST. how rude and ridiculous is that? I hope to get a refund fairly soon. Now I have to waste my time looking for a very nice pair of shoes for my wedding.”

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Posted 1 month ago

“Sorry but my experience was not good the whole shopping experince ws poor even returning the goods at my expense was bad when compared to say Gant UK and other web retailers”

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Posted 1 month ago

“Great quality products at competitive pricing plus fast efficient delivery”

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Posted 1 month ago

“Great choice of goods at competitive prices but delivery is awful….from three weeks to a month irrespective of website stating 9 days.”

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Posted 1 month ago

“Fast delivery, lots of updates. Would recommend and will order from here again.”

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Posted 1 month ago

“Whilst I do shop at AFCA I do find using loyalty points very difficult. Why when at the till cannot it bring up any be points that could be offered to be used ? Other than that everything is great, staff and range of clothing is top notch.”

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Posted 1 month ago

“Delivery was extremely long and when the boots arrived one boot was faulty Difficult to make contact for return”

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Posted 1 month ago

“TOO MUCH ON LINE PROMOTIONS.L HAVE ASKED TO UN SUBSCRIBE.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Phoebe at phoebe@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 1 month ago

“Great customer service and care. Helped me out massively with an order and fast delivery on great products.”

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Posted 1 month ago

“Very happy with the service I received.”

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Posted 1 month ago

“Not for the first time unable to deliver what was ordered. Difficult to deal with.”

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Posted 1 month ago

“T’he delivery took far too long, no information whatsoever in the meantime and there were custom duties to be paid in addition”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Phoebe at phoebe@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 1 month ago

“The dispatch and delvery time is shocking.”

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Posted 1 month ago

“I bought these as a Christmas present as I already had a pair. Very quick delivery especially not long before Christmas and also sent me a free Le Chameau Wellie remover. Really lovely pair of wellies!”

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Posted 2 months ago

“Dear Farley team I am pleased with your service so far. But I need to to send the boots back ! For a smaller size. But There was no return address slip in with them . So can you give me an address to send them to . Thankyou. Regards Peter Kay .”

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Posted 2 months ago

A Farley Country Attire is rated 4.4 based on 3,370 reviews