A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.36

4.4 Rating 3,301 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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A Farley Country Attire 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

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“Wasn't best impressed. Company sent the wrong size boots. Ordered a 4.5 and a 4 arrived Situation resolved once they had reached out to me. Thank you.”

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Posted 8 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear we have sent you the wrong size boots. We of course want to sort this for you as quickly as possible but cant see you have contacted our company directly to let us know. Our customer service manager Holly has tried to call you on the mobile number provided on the order, but has not been able to get hold of you so far. Holly has also sent you an email regarding this. If we could kindly ask you to get back into contact with Holly so we can get this sorted for you. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 7 months ago

“There are many items that are diverse and not on other Internet sites. It is good that you can check the size of each brand and there are many pictures.”

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Posted 8 months ago

“The jacket is just what I ordered and the size is perfect”

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Posted 8 months ago

“Very slow dispatch & no help from customer service.”

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Posted 8 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not happy with our dispatch time. Our customer service team leader Emmie has tried to get into contact with you via phonecall and email. If we could kindly ask you to get back into contact with Emmie on either 01164105440 or email Emmie@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 7 months ago

“After a long long search, I’ve finally found my perfect boots ! I do a lot of walking over rough ground, and needed a boot that was up to the job. I bought myself a pair of Ariat boots, and I simply love them ! I purchased these from A Farley, I found them on the internet, and their service and helpfulness has been second to none. Thank you very much to all I spoke to at Farleys, and I’ve now found a firm who we, as a family, can rely on to supply the goods we need.”

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Posted 8 months ago

“Sadly we never received them. We had to email a couple of times to find out where they were. We got a refund in the end and had to buy them somewhere else.”

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Posted 8 months ago

Thank you for your review. We are very sorry to hear your order was not fulfilled on this occasion. We would like to be able to look into your order to see where things went wrong however you have not provided any information so we cannot find your order. Please can you contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire

Posted 7 months ago

“A Farley country attire is one of my favourite online shops, I’ve just purchased a pair of ARIAT western boots and they are amazing, delivery was super quick so thank you A Farley I will be back soon”

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Posted 8 months ago

“Excelllent customer service and very speedy delivery.”

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Posted 8 months ago

“Ordered with ease, but had a problem with delivery, customer service was really good, problem was with ariat distribution not with a Farley.”

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Posted 8 months ago

“I had problem getting the size of my order but eventually you found some and although despatch was rather slow the order arrived when predicted.”

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Posted 8 months ago

“A farley were very slow to dispatch my order as it took 8 working days. Throughout the time waiting for the order to dispatch I emailed customer service three times asking when it would be sent to me, I received the same answer each time “it is due to be with you in two days” the first two times this was not true and it did not arrive, then the after the third email they sneakily sent out my order on next day delivery to attempt to get it to me on time - which it didn’t. Ended up ordering the product from somewhere else so I would receive it in time and returned my A Farley order.”

Helpful Report

Posted 8 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear you had issues with your order. We would like to look into this for you, but sadly you have not provided us with any information to find your order. Please can we kindly ask you contact our customer service manager Holly on either Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire

Posted 7 months ago

“Lovely shoes and fast delivery! Perfect gift for my husband!”

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Posted 8 months ago

“Great customer service, lovely boots my husband was very nicely surprised. Thank you”

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Posted 8 months ago

“Order arrived much later than expected. When i called to enquire the lady on the phone was very unhelpful”

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Posted 8 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Unfortunately we cannot access your order as you have not left any information relating to your order. If we could please ask you to contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. We would like to look into this for you. Kind regards, A Farley Country Attire

Posted 8 months ago

“I ordered on 30th May and still have not received my order as of today 13th May. They are now saying 17th May! Just terrible customer support! There are other country clothing retailers who will get things to you alot quicker. They also list things as in stock on the website then when you order it they need to order it in! Really Not great at all!!”

Helpful Report

Posted 8 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was dispatched to be with you within the time frame, minus a couple of items that unfortunately we are awaiting our restocking delivery. We have tracked the order and can see on this occasion DPD have dispatched the order to the wrong depot in Scotland, which caused a slight delay in receiving your order. However, DPD have since managed to relocate the order meaning it is due to arrive with you today, the 13th June, as opposed to the 17th June. We do understand how important it is to receive your order in a timely time frame and apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your recent orders, if we could kindly ask you to get back into contact with Holly by email on Holly@afarley.co.uk or calling 01164105440. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 8 months ago

“The Barker shoes I ordered arrived in perfect condition, and actually faster than I expected. The ordering process was easy and quick and every payment option available seems to be accepted. There were updates for my order at every step. A very pleasant experience overall.”

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Posted 8 months ago

“Took 11 days to delivery, As for the make and product and style of boot I find satisfactory for the price. I ordered a 10.5 being a 10 to allow for sock and they had a tighter stitch over the bridge of the left foot compared to the right. See how it goes over the next few weeks to break them in and allow for a few millimetres of stretch. But anyways, that's the boot and not the service. Seems to be a confusion with DPD on the delivery, one email they said one thing and the next another. Regards J”

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Posted 8 months ago

“Super clothes I choose a very nice pair of Guteen trousers as a surprise for my husband, which are super and a good fit”

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Posted 8 months ago

“Ordered the Harkila Deer Stalker Binocular Strap, fantastic product from Harkila, ordered from next day delivery with DPD, sadly DPD failed to uphold their end. And delivered a day late. Above and beyond customer service from Phoebe at A Farley, very happy customer will be back, and highly recommend A Farley Country Attire.”

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Posted 8 months ago

“Excellent service . Great product received”

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Posted 8 months ago

A Farley Country Attire is rated 4.4 based on 3,301 reviews