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A Farley Country Attire Reviews

4.4 Rating 3,370 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

Quick delivery but the bag arrived and smelt awful. It smelt damp and musty. I packed it up and sent it straight back
Helpful Report
Posted 8 months ago
Great item really happy, the lack of communication has put me off purchasing again, when I emailed to chase the order just said it was 2-5 days delivery and couldn’t tell me a rough idea of dispatch date, after 5 days I received the dispatch notice ( this was over a weekend) but no information otherwise
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Posted 8 months ago
Originally the parcel I ordered was late even though I paid extra for next day delivery. Also when item arrived it was not what I had ordered. However very helpful customer support team who helped resolve the problem by refunding
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Posted 9 months ago
Perfect order. Perfect product. Perfect delivery. Practically perfect in every way!
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Posted 9 months ago
Product didn’t arrive for 10 days despite the 5 day delivery promise and missed Father’s Day sadly. Good quality product itself.
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear you are not happy with our service. We have had a look into your order and can see your order was placed on the 2 - 5 working day delivery service, and was received via DPD on the 5th working day. Whilst we understand the importance of receiving your order in a timely manner, on some occasions delivery does take the full advised time frame. Our customer service manager Holly has tried to contact you regarding your order, if we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire
Posted 9 months ago
I have already given you my remarks Please cancel any further requests
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Posted 9 months ago
Belt was very nice once I received it, however your dispatch and delivery is one of the slowest I’ve ever known, from ordering the belt to receiving it was 10 days, pretty disappointing really and will not order again as other companies are much quicker.
Helpful Report
Posted 9 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear you are not happy with our service. We have had a look into your order and can see your order was placed on the 4 - 7 working day delivery service, and was received via DPD on the 7th working day. Whilst we understand the importance of receiving your order in a timely manner, on some occasions delivery does take the full advised time frame. Our customer service manager Holly has tried to contact you regarding your order, if we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire
Posted 9 months ago
When I ordered, the item was showing as eligible for next day delivery. There was no option in the checkout so I asked on the online chat what to do, I was informed to checkout and it would automatically go as a next day delivery. 3 days later, still no parcel and no tracking. Called and was told the online chat is a robot and it is broken, so be careful if you need speedy delivery. This was a late present in the end, but happy with the item and the price
Helpful Report
Posted 9 months ago
There are many items that are diverse and not on other Internet sites. It is good that you can check the size of each brand and there are many pictures.
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Posted 9 months ago
The jacket is just what I ordered and the size is perfect
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Posted 9 months ago
I can not fault the efficiency of A Farley they have always been helpful and send purchased items to their courier in a timely fashion. HOWEVER, as they use DPD Local, these couriers NEVER get the items to me on time, especially if the delivery is to be at approximately 4pm onwards. After purchasing something 6 days ago I am STILL awaiting DPD to deliver. Absolute incompetence.
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Posted 9 months ago
My shipment was delayed over a week, when chasing it up I always got a good customer service. Unfortunately my Ariat boots should have come with a free water bottle but mine didn’t but I think this is because it came direct from the supplier or could be in the post from A Farley country attire.
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Posted 9 months ago
They were slow to despatch the Meyers trousers, taking well over a week for them to arrive, and I was disappointed that the trousers were poorly packed, just in a plastic bag, and so they arrived creased. The colour of them was also darker than I anticipated from the photos online, but they included no instructions on how to return items.
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Posted 9 months ago
Delivery to long this day and age it can be next day delivery if I was ordering items for my holidays I wouldn't receive them until I got back
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Posted 9 months ago
|Re: ORDER #142998. The boots look good - thanks. But the free boot bag is missing. In place of "wooden shoe trees" (which i did not order) i have been sent a £10 voucher - which won't cover the cost the Chameau Boot bag on your website - costing £34.95. I am very happy to wait for the boot bag to come back into stock. Thank you.
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Posted 9 months ago
I ordered a pair of trousers online without noticing the '4-7 WORKING days' for delivery. 2 weeks in all to receive my items. I received the trousers and everything was good with no other issues, however I would not use this company again due to the dispatch times.
Helpful Report
Posted 10 months ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We have looked into your order and can see your order was dispatched within the time frame and you received your order on the 7th working day. We appreciate your feedback and understand the importance of quick delivery. We are working hard behind the scenes to provide the quickest delivery time possible to our customers. We do offer 3 delivery time frames, depending on the product ordered. We have many items available on the next working day delivery service, and many items on our 3 - 5 working day delivery time frame. However, some items are only available in the 4 - 7 working day service. Kind regards, A Farley Kind regards, A Farley Country Attire
Posted 10 months ago
I am quite disappointed. I ordered a barbour coat and was informed on the web site that delivery would be in 8 working days on the website, this was however wrong and when I enquired delivery would take place in 10 working days. Then I received a furhter email stating that re-stocking from Barbour was delayed and my coat would not be with me until around the beginning of May. When the beginning of May arrived and I had not received my coat I sent a further email stating that I had not received any further updates regarding delivery, to which a day later I received a notification stating my delivery was on its way but no email apologising for the delay. The whole process from ordering to delivery took over a month. In my opinion not good customer service.
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Posted 10 months ago
Easy to use website but pretty slow delivery, not within the stated timeframe. Nice trousers.
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Posted 10 months ago
Easy to order longer delivery than expected
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Posted 10 months ago
Boots are small for size, make sure you go a size up! Also returns over £100 is NOT free o charge as stated on their policy!!
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Posted 11 months ago
A Farley Country Attire is rated 4.4 based on 3,370 reviews