A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,370 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love to give a review on the deck shoes I ordered on 1/7/24 for my husband’s birthday on 12/7/24. However, this is not possible as I still haven’t received them. So disappointed with the fact they were late being dispatched and even with the 2-5 working days express delivery still haven’t arrived. I live in hope that one day they might appear ! Milly M - Devon”

Helpful Report

Posted 8 months ago

“The item arrived promptly but was not of the quality or size required so has to be returned. There was no return instruction or code with the item,unlike its replacement from another supplier, so I had to use the Bot to request a return label which it promised to email me. It has not arrived yet and I am still unable to return the item until I recieve it. Not satisfactory.”

Helpful Report

Posted 8 months ago

Thank you for your review. Sorry to hear you have had trouble receiving our returns information. Our customer service manager Holly has tried to contact you via phone and email. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 8 months ago

“Sorry l will never order from you again , l suggest you check before asking for a review, two items ordered two items wrong.”

Helpful Report

Posted 9 months ago

“The Meyer shorts I purchased for a holiday arrived 4 days late, but were still delivered to the wrong address which I eventually located. No apology/compensation recieved. Terrible service.”

Helpful Report

Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Having looked into your order we can see you missed your house name off your shipping address when you placed the order, which is what caused the issue with DPD delivering to the wrong address and also caused the delay while the order was in shipping. We are pleased to see our colleague Phoebe assisted in retrieving the parcel and we are pleased to hear this has been located successfully. Kind regards, A Farley Country Attire

Posted 9 months ago

“Sadly we never received them. We had to email a couple of times to find out where they were. We got a refund in the end and had to buy them somewhere else.”

Helpful Report

Posted 9 months ago

Thank you for your review. We are very sorry to hear your order was not fulfilled on this occasion. We would like to be able to look into your order to see where things went wrong however you have not provided any information so we cannot find your order. Please can you contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire

Posted 9 months ago

“I ordered on 30th May and still have not received my order as of today 13th May. They are now saying 17th May! Just terrible customer support! There are other country clothing retailers who will get things to you alot quicker. They also list things as in stock on the website then when you order it they need to order it in! Really Not great at all!!”

Helpful Report

Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was dispatched to be with you within the time frame, minus a couple of items that unfortunately we are awaiting our restocking delivery. We have tracked the order and can see on this occasion DPD have dispatched the order to the wrong depot in Scotland, which caused a slight delay in receiving your order. However, DPD have since managed to relocate the order meaning it is due to arrive with you today, the 13th June, as opposed to the 17th June. We do understand how important it is to receive your order in a timely time frame and apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your recent orders, if we could kindly ask you to get back into contact with Holly by email on Holly@afarley.co.uk or calling 01164105440. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 9 months ago

“Terrible, didn't deliver and haven't responded to my request for a refund”

Helpful Report

Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see DPD have tried to deliver on 3 occasions and unfortunately you were not in to accept the delivery. For this reason, DPD returned your order to us, and our customer service team leader Emmie was in contact with you to advise you of this. We can see Emmie arranged for the order to be dispatched again on a special next working day delivery service which you have now received. We are sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 9 months ago

“Didn’t arrive for ages so obviously wasn’t in stock”

Helpful Report

Posted 9 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Your order was placed on the 4 - 7 working day delivery timeframe and we can see you received your order on the 5th working day via DPD. We understand the importance of receiving orders within a timely time frame and we aim to get our orders to our customers as quickly as possible.We are sorry if you feel like our timescale was is too long, we are working hard behind the scenes to improve our service. Kind regards, A Farley Country Attire

Posted 9 months ago

“The order arrived two weeks late”

Helpful Report

Posted 10 months ago

“Very poor communications Would I use this comf for kn.”

Helpful Report

Posted 10 months ago

“Ordered the boots that were in stock on the 10th. Was notified this morning (22nd) that the boots were being returned back to A Farley. No idea why - looking at the tracking they got to a depot near by.”

Helpful Report

Posted 10 months ago

“Items took 8 days from order to arrive, did not include free gift of shoe trees as “out of stock” despite still being offered on website and containing a printed sheet with a code for £10 off next purchase, returned items via DPD and had to wait 24 hours for a label, which cost £9.95 instead of £8.95 as described on website”

Helpful Report

Posted 10 months ago

“Yet again goods delivered to wrong address..I’ve not received my trousers. Apparently left in someone’s porch but certainly not mine. Never delivered to Baker John Baker”

Helpful Report

Posted 10 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear your order has been delivered to the wrong location via DPD. Our customer service manager Holly has tried to contact you in regards to your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 10 months ago

“Dubarry boots received in very unacceptable condition even though I was told they had passed Dubarry quality control. Boots looked tired with wear marks from internal detailing and/or internal packaging, a long scratch as well as dark marks on them. A replacement pair were offered but in a damaged box. These boots were destined for a gift so neither were satisfactory and I requested a refund. This was received timeously.”

Helpful Report

Posted 10 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you were unhappy with the with the quality of the Dubarry boots you have ordered. As mentioned by my colleague, all items are ordered in directly from Dubarry after passing their quality control, however we understand your disappointment. I can see a replacement pair was offered, but sadly the box had a slight crack in it, which has happened in transit from Dubarry in Ireland to ourselves. We did not have any additional stock to offer, as unfortunately we were awaiting a restocking delivery to arrive from Dubarry. We understand the importance of receiving your order to a satisfactory manner and we are sorry we were not able to fulfill your order on this occasion. Kind regards, A Farley Country Attire

Posted 10 months ago

“Sent boots back at a cost to myself. No refund for 10 days. Very disappointed Said they are uk size 6 but they are a eu 40 so a uk size 7 Postage was nearly £10 to send back Ridiculous Still not got refund after 6 days”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order for the Dubarry boots and can see you have ordered a EU40/UK6. Dubarry comes in EU sizing and Dubarry advise the EU40 is a UK6 and therefore this is what we have dispatched, as per your order confirmation. We are pleased to confirm we have received your return back, and a refund has been issued on the 5th working day from the date we received the return (we advise this can take up to 10 working days). Kind regards, A Farley Country Attire

Posted 11 months ago

“Yes I did purchase an item and the delivery company sent me a picture of its delivery in front of a brown door. My door is white, contacted the delivery people and Farley yet to have feedback from either even a holding note”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley. Sorry to hear your order has been delivered to the wrong location. Looking at the tracking information we can see your order has been delivered to the house opposite yours. We can see our customer service manager has been in contact with you regarding your order and is looking into this for you. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 11 months ago

“Took to long for delivery items says in stock and then days later you get emails to say out of stock left waiting for items also no free returns or easy returns procedure very difficult and frustrating sending items back and pay for returns postage timetaken to process returns not very good customer service upon calling again not good still left waiting for a full refund to be processed currently on the 3rd week would not recommend will not be ordering again very disappointed with the service overall”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you had an issue with your order. In order for us to look into this and help we do require further information. Please can we kindly ask you to contact our customer service manager Holly on Holly@afarley.co.uk including your order number or postcode on the order. Once again sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 11 months ago

“Delivery service terrible”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 2 - 5 working day time frame and was delivered within this time frame. We are very sorry if you feel our delivery time frames are not adequate. Our customer service manager Holly has tried to contact you and we would be grateful if you could kindly get back to Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 11 months ago

“The trousers I purchased were delivered without packaging in a DPD plastic bag. No bag and no documents. They were supposed to have a returns form (I need to return them for a different size) but did not. They won’t exchange them either. Shocking.”

Helpful Report

Posted 11 months ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not satisfied with the service we have provided for your order. We appreciate your feedback and take customer satisfaction very seriously. We are trying to be more sustainable and therefore we are a paperless company. All our returns information can be found on our website including a downloadable returns form. The reason we do not offer an exchange service is because we feel this procedure is longer winded for the customer. We believe by the customer returning for a refund and placing a new order for the alternative item, the customer will receive this in a quicker time-frame. Our customer service manager Holly has tried to contact you. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 11 months ago

“Ordered a chestnut wallet. A black wallet arrived Slow delivery.”

Helpful Report

Posted 11 months ago

Thank you for your review. We are extremely sorry to hear we have sent you the incorrect colour wallet and delivery was slow, we apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire

Posted 11 months ago

A Farley Country Attire is rated 4.4 based on 3,370 reviews