A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,403 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Farley Country Attire hold stocks of a very good range of quality products that are often difficult to source elsewhere, but their despatch time for orders needs to streamlined. I know they are not Amazon but that is the competition and customer expectation these days.”

Helpful Report

Posted 2 years ago

Thank you for placing an order with A Farley and taking the time to leave a review. Thank you for your feedback. Many of our products are available on a next-day delivery service or a free express 3-day delivery service, however, we appreciate for some items delivery can be up to 6 working days. Whilst we are only a small family-run company we are working behind the scenes to increase our delivery time frame to meet our customer expectations and provide a faster delivery service. Kind regards, A Farley Country Attire

Posted 2 years ago

“when you order, you will not get any acknowledgement, slow to dispatch your order/”

Helpful Report

Posted 2 years ago

“This item was delayed because of supplier apparently, after making an enquiry about its delivery I was told I had been emailed,I received no such email,I was then told the item would be back in stock the following Monday and would be dispatched next day,I didn’t receive the item until Friday,again with communication severely lacking.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear your order arrived over the advised timeframe. We can see our customer service manager has been in contact with you in regards to the issues with your order. Apologies once again for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“I ordered a Tilley hat on 11th July on line. It was showing in stock. It hadn't arrived by 25th July so I phoned customer services. The lady was very helpful saying that they were waiting for new stock and that I should have been informed of the delay. My hat arrived on 28th July and I'm very pleased with it. It would have been 5 stars if their system had worked by keeping me up to date.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are so sorry you were not aware of the delay with your order. Should we occur a delay on an order we advise our customer via email. Sometimes these emails do tend to go into our customer's junk mail. However, we are very pleased you have received your order now and are happy with your Tilley Hat. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“Item not delivered in time (birthday gift).Courier service informed me item would be delivered on the Saturday instead of the Friday.Item was delivered on the Saturday to the wrong address.Didn’t get the item till yesterday.Not impressed with courier service.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for kindly placing an order with A Farley. We are so sorry to hear DPD was delivered to the wrong address. Your comments have been passed on to our rep and we apologise for any inconvenience this may have caused you. Kind regards A Farley Country Attire

Posted 2 years ago

“I am still trying to find out how to return my item”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact with you and your query has been dealt with. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“You have a great website with quality items at fair prices and friendly staff on the end of the telephone. The only thing that left a shadow on my experience with A. Farley was the delivery service.”

Helpful Report

Posted 2 years ago

“They were very prompt in dispatching my order, however, when I received it they have sent the wrong item out. I have today (6th July'22) dropped this off with DPD to return and await what happens next!”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. We are sorry to hear we sent you the wrong item. We can see our customer service manager has been in contact and arranged for the correct pair to be sent out to you. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“I found it easy to order on the website, but having ordered was told they did not have the stock and couldnt get it and wouldnt be able to get it as discountinued. Good communication when emailed, but couldnt get anyone on the phone. So ended up with a fantastic product that is okay for the summer but will be tight in the winter.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your review and for kindly placing an order with A Farley. We are so sorry we could not fulfil your original order on this occasion but can see you had an alternative item. Kind regards, A Farley Country Attire

Posted 2 years ago

“I have always wanted a pair of Dubarry boots but they have always been so expensive. A Farley Country Attire had a 1st time buyer discount so I took advantage of this and ordered a pair. Delivery was supposed to of been next day.. but after a week of not receiving my goods and no explanation from A Farley as to why, I decided to email them.. the response was they had sold out and couldn't get any more stock until the following month. So I decided to wait. By the following month I still hadn't heard from A Farley so got intouch again, to be told they still couldn't get any stock!!! You would of thought A Farley would of kept their customers up to date rather that the customer having to chase them to find out what is going on... not great customer service”

Helpful Report

Posted 2 years ago

“Item arrived promptly but box was very damaged and shoes had mark on them. Returned as too small, same day, but yet to receive refund nearly a week later.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. Sorry to hear the box arranged damaged and the shoes had a mark on them, I apologise for any inconvenience this may have caused. Our customer service manager has been in contact in regards to your return. We advise on our website refunds can take up to 14 working days to show back into your account from the date we received the return back. Kind regards A Farley Country Attire

Posted 2 years ago

“I ordered my Barker Wallis Deck shoes to go on holiday. They were ordered on 09 June 2022, and I expected them to be delivered within six working days as per the A Farley website, hoping they would arrive by the time I went on holiday on 17 June 2022. A telephone call to them on 13 June resulted in being told that they would tell their warehouse I was going on holiday, and request that they be given priority. furthermore, I was informed that if there was going to be a delay, I would be informed, but I was not contacted.. Not only were the shoes not received in time for my holiday, but they did not arrive until 21 June 2022, twelve days after the order was placed, which, I feel is unsatisfactory, and, I have to say, not my experience of A Farley, in the past.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. I am so sorry to hear your recent experience with us was not up to our usual standards and I am so sorry to hear your order arrived late. I can see our customer service manager has been in contact with you in regards to the issues with your order and to apologise on our behalf. Sorry for any inconvenience this may have caused, Kind regards A Farley Country Attire

Posted 2 years ago

“Really pleased with husbands shoes disappointed didn’t come in time for daughters wedding”

Helpful Report

Posted 2 years ago

“Great quality products but there are issues relating to stock levels and communication, Ordered Brax jeans which according to the website were in stock and deliverable in 5 days. After 2 weeks and no sign of my purchase and no communication, I chased A Farley up and was told the product I ordered was out of stock but would be available for delivery in 4 days. Had to chase up again after 3 weeks and no communication. Product eventually turned up after nearly 4 weeks.”

Helpful Report

Posted 2 years ago

“Not the best experience. My order was delayed and although the lady i spoke to got my parcel out on an overnight del, it was unfortunatly the wrong colour sent, as it was a gift i kept it. If it had been sent in time, i would have had time to send it back for correct colour.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are very sorry to hear we sent you the incorrect item. We can see our customer service manager has been in contact to resolve the issue. Apologies for any inconvenience this may have casued. Kind regards A Farley Country Attire

Posted 2 years ago

“Communication wasn't great, one of the items I ordered was out of stock despite the order being made and I only found out when I chased so this item is now cancelled, plus the other item i ordered wasn't delivered in the timeline stated, so I wasn't able to wear to the event I ordered them for.”

Helpful Report

Posted 2 years ago

“Hello, I tried to order in my name but found it difficult even though I had previously had shoes last year. The Joseph Cheaney boots I have just received had to be ordered by my husband !!! They took a while to arrive , slight box damage but the are beautiful boots. We are Cheaney supporter’s, owning several pairs, can’t beat them. Perhaps I need to set up a new account with you. Kind Regards Tricia Hibbert.”

Helpful Report

Posted 2 years ago

“Unfortunately, the belt took too long to deliver and missed my brithday. My wife was very disappointed. Also it was too big and had to send it back. No replacements so had to pay for a new one and it took two weeks to arrive. But refund is still not here after nearly a month. Belt is really nice though.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear both of your orders took a while to arrive. I can see you have been contacted by our customer service manager who has dealt with your issue and processed your refund. Apologies once again for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“Item took 10 days to arrive, which was disappointing, although I was informed that Easter had meant a delay despite ordering after the holiday. Responded promptly to my chasing up enquiry.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear your order took a while to arrive. We can see our customer service manager has been in contact with you to resolve the issue. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 2 years ago

“I was not pleased to be told after ordering three Brül trousers that two of them were not in stock. However, I received my money back very promptly and your staff were very helpful and pleasant. I will buy from you in the future and I wish you well.”

Helpful Report

Posted 2 years ago

A Farley Country Attire is rated 4.4 based on 3,403 reviews