Aerial Direct Reviews

Name: Aerial Direct
Rating: 4.43

4.4 Rating 82 Reviews

87 %

of reviewers recommend Aerial Direct

Company Reviews

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Phone:

01329558558

Email:

jarred.rees@aerial-direct.co.uk

Location:

1 Barnes Wallis Road, Fareham
PO15 5UA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was very helpful and pleasant to speak to. Not on hold long and all issues resolved with one call. Thanks”

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Posted 2 years ago

That's great to hear, thank you Jennifer.

Posted 2 years ago

“Excellent. courteous and informative service.”

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Posted 2 years ago

Thanks Richard, great to hear!

Posted 2 years ago

“Professional helpful polite Knowledgeable”

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Posted 2 years ago

Glad we could help!

Posted 2 years ago

“Very pleasant and helpful.”

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Posted 2 years ago

Thanks Teresa!

Posted 2 years ago

“To lady l spoke to today was really patient and explained everything to me. Thank you.”

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Posted 2 years ago

You're welcome Joan, thank you for your kind review.

Posted 2 years ago

“Very helpful when I phone them up and polite when I needed to know something on the phone”

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Posted 2 years ago

That's our job - thanks Andrew!

Posted 2 years ago

“Great service Value for money…”

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Posted 2 years ago

Thank you Elaine, we're whenever you need us!

Posted 2 years ago

“Sandra was very helpful and polite today and sorted out my request very efficiently.”

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Posted 2 years ago

Thank you for your kind review Barbara and I'll pass onto Sandra.

Posted 2 years ago

“After a day of being thrown from pillar to post I finally get threw to advisor Katie who was on the ball and rectified my problem straight away I think more of your staff could take a leaf from this ladies book THANK YOU KATIE”

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Posted 2 years ago

Sorry to hear it took a while to resolve Steven. I'll look into your experience to find how we could have helped sooner but thanks for letting us know Katie is doing a great job!

Posted 2 years ago

“Great customer service. Very helpful pleasure to deal with”

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Posted 2 years ago

Thank you Mr Breen and so lovely to hear!

Posted 2 years ago

“Contacted Aerial Direct with a problem spoke to James who was able to explain my problem and was able to put measures in place so it shouldn’t happen again”

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Posted 2 years ago

Thank you for your kind review Andrew and glad we could help!

Posted 2 years ago

“Louise was brilliant she advised me about my contact, when it’s up for renewal, after a person who made out he was a O2 employee was trying to obtain details so I could get a upgrade, turned out to be a fraudulent call”

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Posted 2 years ago

Thanks for your review, I'll pass on to Louise and great to hear we were able to help!

Posted 2 years ago

“Very helpful would recommend”

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Posted 2 years ago

Thanks Sharon and please do.

Posted 2 years ago

“Nice experience.”

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Posted 2 years ago

Great to hear, thanks Carl.

Posted 2 years ago

“Everyone is so helpful”

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Posted 2 years ago

That's great to hear Christine, thank you and I'll pass on to the team!

Posted 2 years ago

“Really helpful”

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Posted 2 years ago

Fantastic to hear thank you Candy!

Posted 2 years ago

“The staff are always happy to help either over the phone or by email never have to wait long for the issue to be resolve, all polite and understanding. Keep up the good work to all the staff”

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Posted 2 years ago

We'll keep up the good work Katherine, thank you for your lovely review!

Posted 2 years ago

“Made contact regarding an issue of my making. I was however reassured after the action an advice from one of your team. Very good service”

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Posted 2 years ago

So glad we were able to help Henry - thank you!

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Brilliant to hear, thank you Edward.

Posted 2 years ago

“Very helpful and understanding.”

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Posted 2 years ago

Thank you Lester!

Posted 2 years ago

Aerial Direct is rated 4.4 based on 82 reviews