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Additive-X Ltd Reviews

4.9 Rating 338 Reviews
98 %
of reviewers recommend Additive-X Ltd
4.9
Based on 338 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 8th February 2025
Gary Henson
Additive-X Ltd 5 star review on 8th February 2025
Gary Henson
Additive-X Ltd 5 star review on 31st January 2025
Darren Sattler
Additive-X Ltd 5 star review on 24th January 2025
Anonymous
Additive-X Ltd 5 star review on 23rd January 2025
Darren Keirle
Additive-X Ltd 5 star review on 2nd January 2025
Yvonne McBeath
Additive-X Ltd 5 star review on 2nd January 2025
Leigh Foulger
14
Anonymous
Anonymous  // 01/01/2019
Quick, informative and easy the entire process to shipping dates to user help manuels via email. Would buy from here again
Helpful Report
Posted 6 months ago
Thank you for leaving us a review we are glad you found the order process easy and that you would buy from us again! Thank you for choosing Additive-X and happy printing.
Posted 6 months ago
A+ customer service, items have always been shipped/arrive on time. Great selection of products.
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Posted 6 months ago
Thank you for leaving us a review! We are so glad you are happy with our customer service thank you for calling it A+. Thanks for choosing Additive-X and happy printing!
Posted 6 months ago
We recently procured a Fuse 1 with a Sift for printing parts for our business. We had lengthy technical discussions with Additive X, who were extremely helpful with recommending materials and printers suitable for our requirements. During the discussions we had samples constructed in various material grades so we could assess which suits our needs the best. Once we placed the order, we were delighted and surprised with the speed of delivery on the equipment. The installation process was pretty simple and straightforward and the training course provided was extensive. I would highly recommend anyone in the market for a 3D printer to contact Additive X. We have now procured 3no of Bambu printers as well, with the intentions of creating a 3D farm. A special mention to Elaine from Additive X who has been exceptional through the process, nothing was too much hassle for her. We appreciated her assistance and patience throughout the process.
Helpful Report
Posted 6 months ago
Thank you so much for leaving a review! We are grateful that you would recommend us and are pleased you are happy with your printer and can't wait to see how you get on with your print farm. Thank you for choosing Additive-X and happy printing!
Posted 6 months ago
Happy with Additive-X as a whole. Only negitive will be the despatch time on some of the Bambu Lab filiments and the lack of comunication with an acurate delivery date.
Helpful Report
Posted 6 months ago
Thank you for your review. We're really sorry about the lack of communication regarding the delivery dates. Sometimes we don't get accurate dates from Bambu Lab, which makes it hard to give you exact updates. We apologize for any inconvenience this caused.
Posted 6 months ago
Absolutely perfect and all very good condition couldn’t ask for a better more personal service.
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Posted 6 months ago
Helpful & understanding. Gives me time to explaine & treats me like a Friend not just wanting Orders. Also goos Advise. So far all Staff seems nice but thanks to kev I have had a few good deals. I will always order from then with Bambu 3D Printers & parts.
Helpful Report
Posted 7 months ago
Thank you for leaving us a nice review! We are glad you would always order from us and glad you find us helpful. Thank you for choosing Additive-X and happy printing!
Posted 7 months ago
Great service providing real value to me as a customer, printer is beyond my expectations.
Helpful Report
Posted 7 months ago
Thank you for leaving a review, we are glad you are happy with your printer and happy we provided you real value, thank you for choosing Additive-X and happy printing!
Posted 7 months ago
Very good service. Item was on back-order. I was given a realistic timeframe & the item arrived earlier than expected. Communication was good (all proactively initiated by Additive-X) & delivery was satisfactory, following instructions left as we were out.
Helpful Report
Posted 7 months ago
Thank you for leaving us a review, we are glad you were happy with our service. Thank you for choosing Additive-X and happy printing!
Posted 7 months ago
buying from additive x was a great experience myorder was delivered very quickly and was packaged realy would definatly buy from them again
Helpful Report
Posted 7 months ago
Thank you for leaving us a review we are glad you had a great experience and would buy from us again! Thank you for choosing Additive-X and happy printing!
Posted 7 months ago
I made a mistake with one of my online orders so I phoned Additive-X and spoke to a guy called Ian . He was very helpful and got my order sorted out then phoned me back to inform me that everything was sorted out . I received my order the next day and it was all correct and in good condition .
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Posted 7 months ago
Thank you for leaving a review, we are sorry about the mistake but glad it got sorted out. Thank you for choosing Additive-X and happy printing!
Posted 7 months ago
Excellent service and prompt tracked next day delivery for my Bambu Lab P1S. I will definitely be using them in the future.
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Posted 7 months ago
Thank you for leaving us a review! We are so happy that you would use us again. We also hope you like the P1S, thank you for choosing Additive-X and happy printing.
Posted 7 months ago
It was through great experiences purchasing printers and consumables for work, I decided to purchase a personal printer with accessories. Apart from the poor DPD delivery leaving it all in the hedge outside without a signature, I would thoroughly recommend Additive X for all your printing needs. Thanks Team
Helpful Report
Posted 8 months ago
Thank you for leaving a review! We are glad you had a good experience with us. We are sorry to hear about the DPD issue, how frustrating for you.
Posted 8 months ago
Not someone to normally leave reviews, but I have been really impressed with their service. Spent an hour on a video call to answer all my questions to make sure the machine did what I wanted before buying, machine arrived the next day and there's someone immediately available to help on the phone if there are any problems. So far extremely impressed. I run 14 other 3D printers and am already thinking about how I can replace those with stock from Additive-X.
Helpful Report
Posted 8 months ago
Thank you for taking time and leaving us a review, we appreciate it especially if you don't normally do reviews! We are so happy you are impressed with us and we will gladly help you replace your fleet. Thanks for choosing Additive-X and happy printing!
Posted 8 months ago
I chose Additive-x because of the excellent reviews I read and I was not wrong the service and response has been second to none. I bought a Bambu lab A1 Combo.
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Posted 8 months ago
Thank you for leaving us a review we are so glad you chose to buy with us! Happy printing we hope you enjoy your A1 Combo.
Posted 8 months ago
I ordered a printer knowing it wasn’t in stock, the team emailed me straight away to apologise for the item not being in stock and to inform me of a predicted delivery date. Very professional, would definitely buy from them again 👍
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Posted 8 months ago
Thank you for leaving us a review! We are glad you would buy from us again! Thanks for choosing Additive-X and happy printing (if it has arrived)
Posted 8 months ago
Had the items I wanted in stock, sent the items straight away. BRILLIANT
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Posted 8 months ago
Thank you for leaving us ar review, we are glad we had everything you wanted in stock. Thank you for choosing Additive-X and calling us 'brilliant' happy printing!
Posted 8 months ago
Have yet to use the filaments but I love the colours which I've yet to see elsewhere. Prices are competitive and delivery was prompt. I'm sure I will be a regular.
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Posted 9 months ago
Thank you for leaving a review, we love the the colour range from Polymaker you won't be disappointed! Thank you for choosing Additive-X and happy colourful printing.
Posted 9 months ago
Very swift and efficient service, keeping me well informed ar every step. Highly recommended
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Posted 9 months ago
Thank you for leaving a review! We are so glad you were happy with our service and very happy you would recommend us! Thank you for choosing Additive-X and Happy Printing!
Posted 9 months ago
Ordered some desiccant packs. Good product and as not identical to originals contacted customer support who raised a query for me. Tech support called within the hour to give advice and answer the query. Great service.
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Posted 10 months ago
Thank you for leaving a review, we are sorry you didn't get the exact product but glad our tech support could help you out. Thanks for choosing Additive-X and happy printing!
Posted 9 months ago
Prompt reply from website, very good service, next day delivery
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Posted 10 months ago
Thank you for leaving us a review, we are glad you were happy with our service. Thanks for shopping with Additive-X and happy printing!
Posted 10 months ago
Additive-X Ltd is rated 4.9 based on 338 reviews