Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 284 Reviews

99 %

of reviewers recommend Additive-X Ltd

4.9

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th December 2024

David Aston

Additive-X Ltd 5 star review on 7th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company and amazing service! I recently bought a 3D printer (which arrived early the next day) and had an issue with it. I emailed the team, and they got back to me within a few minutes. Tessa quickly forwarded me to the technical department, where Craig solved my issue very quickly and managed to get in touch directly with the manufacturers. The whole process was painless and very efficient. I cannot recommend this company enough!”

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Posted 1 month ago

Thank you for leaving us a review, we are so glad you liked our service and glad we solved your issue quickly. Set up looks great! Thanks for choosing Additive-X and happy printing.

Posted 1 month ago

“I hadn't been aware of Additive-X until meeting at TCT. Professional setup and responsive to enquiries. All orders have arrived promptly.”

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Posted 1 month ago

Thank you for leaving us a review, we are glad you stopped by out stand at TCT! Happy printing.

Posted 1 month ago

“Very smooth purchasing experience with Additive-X with fast delivery. Purchased a refurbished A Grade unit and has been running beautifully since setting it up. Will definitely end up returning in the future as they stock high quality materials”

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Posted 1 month ago

Thank you for leaving a review we are glad you had a good experience with us, also glad you will buy from us again! Thanks for choosing Additive-X and happy printing.

Posted 1 month ago

“customer service is amazing”

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Posted 1 month ago

Thank you for leaving a review, we are so glad you are happy with our customer service. Thank you for choosing Additive-X and happy printing!

Posted 1 month ago

“I’ve bought two Bambu printers from Additive-X, both times spent time on the phone to their team chatting through options and they have been honest, open and were happy to chat. I had one minor issue I needed to troubleshoot so emailed them and got a reply within minutes where a quick back and forth ended up solving the issue. Amazing service, great selection of quality products and likely to be back again soon”

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Posted 1 month ago

Thank you for leaving us a review, we are so glad you were happy with our service and glad you will be back. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Fast delivery, great value.”

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Posted 1 month ago

Thank you for leaving us a review we are glad you were happy with the delivery and value. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Very competively proced products, delivery was next day. Tech support and advice from the team is excellent and the product is good quality. Great company and my go to for printing supplies.”

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Posted 1 month ago

Thank you for leaving us a review we are so glad we are your go to! Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Additive X themselves as always are faultless Their decision to change delivery partner however gave me the worst experience. First day the company couldn't be bother to deliver it and said they had tried - I was home all day Second day they left it outside the main flat block doors by the road and said the delivery was "signed for"... Not what you want when you're ordering £140 worth of resin...”

Helpful Report

Posted 1 month ago

Firstly thank you for saying your kind words about us. We are so sorry about the courier mess up and do agree it's not what you want and can only apologise, if you paid for delivery please get back in touch for a refund.

Posted 1 month ago

“Fantastic service and reasonably priced”

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Posted 1 month ago

Thank you for leaving a review, we are glad you like our service! Thanks for choosing Additive-X and happy printing.

Posted 1 month ago

“I have nothing but praise for the staff at Additive-X Ltd. I had a problem with my first printer, it was sorted out within an hour and the replacement arrived the next day. There have been no problems with the new printer. I can fully recommend them, with an excellent support team should you be unfortunate enough to have a problem. I will certainly buy from them again”

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Posted 1 month ago

Thank you for leaving us a review, we are so glad we were able to quickly sort out your issue and thank you saying you would recommend us and we love that you have nothing but praise for us! Thanks for choosing Additive-X and happy printing.

Posted 1 month ago

“Ordered tuesday got it next day. I bought printer an extra roll of filament a dry box and a spare dry box caddy, and saved myself £100 in total. I will buy all my filament from them and other accessories. I would recommend them highly.”

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Posted 1 month ago

Thank you for leaving a review and saying you would recommend us we are so glad you would buy your filament and accessories from us again! Set up of your printer looks great! Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Very good and friendly service. However delivery cost to N Ireland for small items a bit high.”

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Posted 1 month ago

Thank you for your review, and thank you for your compliment on our service. We are sorry that delivery is high however this is set with delivery companies with what they charge.

Posted 1 month ago

“Wry good customer service and fast delivery with excellent products I bought 2 a1 combos refurbished a condition and it is like the box has never been opened”

Helpful Report

Posted 1 month ago

Thank you for leaving a review, we are glad you were happy with the printers and our customer service. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“They had a stock issue with one of the items I ordered, but I phoned them up and they were very helpful getting things resolved.”

Helpful Report

Posted 1 month ago

Thanks for leaving us a review, we are sorry about the stock issues we had but so glad we were able to get things sorted for you. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Very easy company to order from and next day delivery, cannot fault.”

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Posted 1 month ago

Thank you for leaving us a review, we are glad you found us easy to order from us and appreciate you saying cannot fault. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Excellent service. Everything was first class. I had a problem and it was sorted immediately. I have no hesitation in recommending them. The staff are friendly and nice to talk to.”

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Posted 1 month ago

Thank you for leaving us a review and saying you would recommend us. We are glad we were able to sort your problem. Thanks for choosing Additive-X and happy printing!

Posted 1 month ago

“Came on time and what a great printer it sit at the side of its big brother the X1carbon”

Additive-X Ltd 5 star review on 11th October 2024

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Posted 2 months ago

Thank you for leaving us a review, the printer looks great all set up. Thanks for choosing Additive-X and happy printing!

Posted 2 months ago

“Great service and fast delivery recommended to a friend and was also pleased with Quick delivery and item quality.”

Additive-X Ltd 5 star review on 10th October 2024

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Posted 2 months ago

Thank you for leaving us a review and thank you for recommending us! We are glad you are both pleased with your items. Thank you for choosing Additive-X and happy printing.

Posted 2 months ago

“A courteous and professional service - from start to finish and after! Fantastic advice at the start, welcome email and great telephone support. Would highly recommend and will buy from again.”

Additive-X Ltd 5 star review on 9th October 2024

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Posted 2 months ago

Thank you for leaving us a review, we are glad you would recommend us and buy from us again! The printer looks great up and running. Thank you for choosing Additive-X and happy printing.

Posted 2 months ago

“Top notch customer service backed up with competitive prices. I am a convert - no more ordering 3D printing consumables from Amazon. The Live Chat representative was incredibly helpful, with great product knowledge, guiding me on which product would best suit my needs. I was even told stock levels and the shipping cut off time for next day delivery. The products turned up as promised, packed very well. Very highly recommended.”

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Posted 2 months ago

Thank you for leaving us a review we are glad we were able to convert you, we don't think you will regret it! Thank you for choosing Additive-X and happy printing.

Posted 2 months ago

Additive-X Ltd is rated 4.9 based on 284 reviews