Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 284 Reviews

99 %

of reviewers recommend Additive-X Ltd

4.9

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th December 2024

David Aston

Additive-X Ltd 5 star review on 7th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good company with good prices, this was the first time I have used them and I hope not to be the last. I ordered a A1 mini 3d print in July, which was due to be delivered in Sept due to stock levels. The printer arrived end of August just before the Bank holiday. Additive kept me up to date with the delivery and even provided some useful hints and tips on using the printer. During the order period, I contacted them for updates and they provided me with clear answers to my questions.”

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Posted 3 months ago

Thank you for leaving us a review, we hope you do shop with us again! Thank you for your first purchase with us and happy printing!

Posted 3 months ago

“First class service again!!!”

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Posted 3 months ago

Thank you for leaving us a review, we are so grateful that you have called us first class and we love the word again! Thank you for choosing Additive-X and happy printing.

Posted 3 months ago

“I bought a Bambu x1 carbon after some great advice from Elaine and Ian, it arrived next day with no issues. I highly recommend this company”

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Posted 3 months ago

Thank you for leaving us a review, we are glad you are happy with your printer and grateful you would recommend us! Thanks for choosing Additive-X and happy printing.

Posted 3 months ago

“Great overall service.”

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Posted 3 months ago

Thank you for leaving us a review, we are glad you were happy with our service. Thanks for choosing Additive-X and happy printing.

Posted 3 months ago

“Purchased a Bambu A1 combo arrived super quick and all perfectly packaged. The company sent an email prior to delivery with details of settings for the printer very professional. All in all excellent service in a time when it's all to rare.”

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Posted 3 months ago

Thank you for leaving us a review and thanks for your kind words about our service. Thanks for choosing Additive-X and happy printing!

Posted 3 months ago

“Purchased a grade A Bambu Labs A1 Combo and was very happy with it. It was as good as new and works perfectly. Fast delivery too!”

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Posted 3 months ago

Thank you for leaving us a review! We are glad you are happy with your printer, thank you for choosing Additive-X and happy printing!

Posted 3 months ago

“Quick, informative and easy the entire process to shipping dates to user help manuels via email. Would buy from here again”

Helpful Report

Posted 3 months ago

Thank you for leaving us a review we are glad you found the order process easy and that you would buy from us again! Thank you for choosing Additive-X and happy printing.

Posted 3 months ago

“A+ customer service, items have always been shipped/arrive on time. Great selection of products.”

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Posted 4 months ago

Thank you for leaving us a review! We are so glad you are happy with our customer service thank you for calling it A+. Thanks for choosing Additive-X and happy printing!

Posted 4 months ago

“We recently procured a Fuse 1 with a Sift for printing parts for our business. We had lengthy technical discussions with Additive X, who were extremely helpful with recommending materials and printers suitable for our requirements. During the discussions we had samples constructed in various material grades so we could assess which suits our needs the best. Once we placed the order, we were delighted and surprised with the speed of delivery on the equipment. The installation process was pretty simple and straightforward and the training course provided was extensive. I would highly recommend anyone in the market for a 3D printer to contact Additive X. We have now procured 3no of Bambu printers as well, with the intentions of creating a 3D farm. A special mention to Elaine from Additive X who has been exceptional through the process, nothing was too much hassle for her. We appreciated her assistance and patience throughout the process.”

Helpful Report

Posted 4 months ago

Thank you so much for leaving a review! We are grateful that you would recommend us and are pleased you are happy with your printer and can't wait to see how you get on with your print farm. Thank you for choosing Additive-X and happy printing!

Posted 4 months ago

“Happy with Additive-X as a whole. Only negitive will be the despatch time on some of the Bambu Lab filiments and the lack of comunication with an acurate delivery date.”

Helpful Report

Posted 4 months ago

Thank you for your review. We're really sorry about the lack of communication regarding the delivery dates. Sometimes we don't get accurate dates from Bambu Lab, which makes it hard to give you exact updates. We apologize for any inconvenience this caused.

Posted 4 months ago

“Absolutely perfect and all very good condition couldn’t ask for a better more personal service.”

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Posted 4 months ago

“Helpful & understanding. Gives me time to explaine & treats me like a Friend not just wanting Orders. Also goos Advise. So far all Staff seems nice but thanks to kev I have had a few good deals. I will always order from then with Bambu 3D Printers & parts.”

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Posted 4 months ago

Thank you for leaving us a nice review! We are glad you would always order from us and glad you find us helpful. Thank you for choosing Additive-X and happy printing!

Posted 4 months ago

“Great service providing real value to me as a customer, printer is beyond my expectations.”

Helpful Report

Posted 4 months ago

Thank you for leaving a review, we are glad you are happy with your printer and happy we provided you real value, thank you for choosing Additive-X and happy printing!

Posted 4 months ago

“Very good service. Item was on back-order. I was given a realistic timeframe & the item arrived earlier than expected. Communication was good (all proactively initiated by Additive-X) & delivery was satisfactory, following instructions left as we were out.”

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Posted 4 months ago

Thank you for leaving us a review, we are glad you were happy with our service. Thank you for choosing Additive-X and happy printing!

Posted 4 months ago

“buying from additive x was a great experience myorder was delivered very quickly and was packaged realy would definatly buy from them again”

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Posted 4 months ago

Thank you for leaving us a review we are glad you had a great experience and would buy from us again! Thank you for choosing Additive-X and happy printing!

Posted 4 months ago

“I made a mistake with one of my online orders so I phoned Additive-X and spoke to a guy called Ian . He was very helpful and got my order sorted out then phoned me back to inform me that everything was sorted out . I received my order the next day and it was all correct and in good condition .”

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Posted 5 months ago

Thank you for leaving a review, we are sorry about the mistake but glad it got sorted out. Thank you for choosing Additive-X and happy printing!

Posted 5 months ago

“Excellent service and prompt tracked next day delivery for my Bambu Lab P1S. I will definitely be using them in the future.”

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Posted 5 months ago

Thank you for leaving us a review! We are so happy that you would use us again. We also hope you like the P1S, thank you for choosing Additive-X and happy printing.

Posted 5 months ago

“It was through great experiences purchasing printers and consumables for work, I decided to purchase a personal printer with accessories. Apart from the poor DPD delivery leaving it all in the hedge outside without a signature, I would thoroughly recommend Additive X for all your printing needs. Thanks Team”

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Posted 6 months ago

Thank you for leaving a review! We are glad you had a good experience with us. We are sorry to hear about the DPD issue, how frustrating for you.

Posted 6 months ago

“Not someone to normally leave reviews, but I have been really impressed with their service. Spent an hour on a video call to answer all my questions to make sure the machine did what I wanted before buying, machine arrived the next day and there's someone immediately available to help on the phone if there are any problems. So far extremely impressed. I run 14 other 3D printers and am already thinking about how I can replace those with stock from Additive-X.”

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Posted 6 months ago

Thank you for taking time and leaving us a review, we appreciate it especially if you don't normally do reviews! We are so happy you are impressed with us and we will gladly help you replace your fleet. Thanks for choosing Additive-X and happy printing!

Posted 6 months ago

“I chose Additive-x because of the excellent reviews I read and I was not wrong the service and response has been second to none. I bought a Bambu lab A1 Combo.”

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Posted 6 months ago

Thank you for leaving us a review we are so glad you chose to buy with us! Happy printing we hope you enjoy your A1 Combo.

Posted 6 months ago

Additive-X Ltd is rated 4.9 based on 284 reviews