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Additive-X Ltd Reviews

4.9 Rating 284 Reviews
99 %
of reviewers recommend Additive-X Ltd
4.9
Based on 284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Additive-X Ltd Reviews

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 12th December 2024
David Aston
Additive-X Ltd 5 star review on 12th December 2024
David Aston
Additive-X Ltd 5 star review on 12th December 2024
David Aston
Additive-X Ltd 5 star review on 7th December 2024
Dilyn Corbett
Additive-X Ltd 5 star review on 1st December 2024
CHRISTOPHER SCARRATT
Additive-X Ltd 5 star review on 14th November 2024
James
Additive-X Ltd 5 star review on 24th October 2024
Andrew Orchard
7
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service, will use again
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Posted 5 years ago
All went fine.
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Posted 5 years ago
its a very good product
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Posted 5 years ago
Great product Great service Great
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Posted 5 years ago
Easy to order Formlabs resin and trays. Fast and free delivery.
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Posted 5 years ago
Fast, friendly and efficient service with good technical knowledge. Fast dispatch. No fuss.
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Posted 5 years ago
Printer arrived quickly, on time, no hassles.
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Posted 5 years ago
Very quick delivery, packed well. No complaints, great service
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Posted 5 years ago
Really helpful regarding my Form2
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Posted 5 years ago
Good as always
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Posted 5 years ago
Excellent quality, collected it instantly. Easy to find the product on the website. Amazing service.
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Posted 5 years ago
Easy to order and quickly arrived.
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Posted 5 years ago
Excellent service yet again. Ordered 4pm, arrived 10am following day. Can't fault that
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Posted 5 years ago
Great customer service, very helpful. Fast delivery. I would definitely use again - already have..
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Posted 5 years ago
Thank you. We do our best to provide good customer service and get all orders dispatched and processed the same day.
Posted 5 years ago
Excellent communication and helpful staff, the package arrived next day even though i had ordered very close to the 5pm cut off.
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Posted 5 years ago
Thank you for your kind words Stuart. Our team work very hard to process and get your orders dispatched the same day.
Posted 5 years ago
Almost too good! - Ordered after 5, still arrived next day
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Posted 6 years ago
Thank you Stuart, our warehouse team work hard to get all orders out the same day.
Posted 5 years ago
Poor service, ordered 4 off and listed in stock but only 1 delivered and in stock, issue not resolved.
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Posted 6 years ago
Hi Mike, Thank you for your feedback. I'd like to apologise for your poor customer experience on this occasion. At the time of ordering we only had 1 in stock, however instead of saying "1 in stock" our website said "In Stock", not very helpful. We had already taken steps to avoid this problem by telling people how many items we have in stock (up to a maximum of 10), for example: https://www.goprint3d.co.uk/form-2-resin-tank.html However it appears that not all our web pages were updated and that the page you ordered from is still using an old piece of code which simply says "In Stock" or "Not in stock". I've instructed the web development agency we use to update this and all other pages with this feature. Once again I'd like to apologise, and I hope this doesn't put you off using us in future. Kind Regards, David Whitehouse Marketing Manager
Posted 6 years ago
Next Day delivery on printing resin is great. Have not been let down on numerous occasions when speed is necessary for us.
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Posted 6 years ago
Hi Jonathan, Thank you for your kind words. We do our best to fulfil customer orders as quick as possible. Whilst we will always endeavour to get your goods to you the next day, from time to time things can run out, so we would always recommend you stock a spare :) We hope you continue to use us in the future. Thanks again, David Whitehouse Marketing Manager
Posted 6 years ago
Quick and efficient
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Posted 6 years ago
Top quality service for small businesses!
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Posted 6 years ago
Additive-X Ltd is rated 4.9 based on 284 reviews