Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 736 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

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Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great hair with great service”

Helpful Report

Posted 8 years ago

“Super efficient delivery as always and always kept up to date throughout the lrocess”

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Posted 8 years ago

“I have purchased hair from Additional lengths on many occasions and it has always been brilliant!! Fast delivery, fantastic quality hair which stays soft for the whole time u have them, I usually keep my hair in for at least 16 weeks!”

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Posted 8 years ago

“Really good quality hair”

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Posted 8 years ago

“Perfect product's and fantastic customer service. Thank you”

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Posted 8 years ago

“Previously spent well over the odds on all sorts of hair extensions. I had not heard of Additional Lengths till I had my hair done at a hair dressers and I could not believe the quality I got for such an amazing price ! Recommended to my friends since first using this site and none of us have looked back since! A* For Service, quality and price :) x”

Helpful Report

Posted 8 years ago

“Absolutely outraged had to send remi cachet ultra tips back as they where shedding also send pics of my hair that I hoovered up that day the hair was very dry on the ends I purchased all remi cachet products which cost me over £100 to be told how do we know it's your hair in the Hoover take a good look at the extensions I've sent back and tell me it's not I don't know about anyone else that maybe go out of their way to hoover someone else's hair up and send it as their own it's just an excuse they clearly don't want to resolve a problem as its not them out of pocket £300 it's me I'm very disappointed as also got told when you send them back we will let you know we have received them guess what nothing not even an email to say they have got them back well I hope you are all very pleased with yourselfs and your snotty attitude il deal with this my way as your way sure doesn't work as you say you will do something but clearly don't very unhappy customer ????????”

Helpful Report

Posted 8 years ago

Mrs Low. In reply to your un justified review. Firstly, we want to point out that a return request made by your stylist, is currently being dealt with as advised during your call to us. This was received on Friday and is being looked at today (MONDAY).. Unfortunately we do not deal with such matters over a weekend, hence the reason for the delay. Secondly, You are not our customer and we have been liaising with our customer regarding this issue. We have no legal obligation to deal with you directly but have done so as a good will gesture to assist in resolving any issue, only to be spoken to in such a rude manner, which is not acceptable under any circumstance. Thirdly, during a telephone conversation you were advised that the return would be examined in full based on what was sent back and weights calculated given the length it was cut to, as all of the bonds were fully intact with no shedding visible whatsoever. Finally, you state to have purchased ALL the RC products worth £100 which is a false statement. 1, they do not cost £100 and 2, you only purchased shampoo and conditioner resulting in no evidence of exactly what aftercare products you have used until 6 weeks later when you purchased hair oil. To give us this review at such an early stage of this process is completely unfair when we have not yet even completed our examination stage. After review of the images your stylist sent we can confirm the short pieces of hair at the bonded areas are IN FACT your own hair which has shed from the root and not the extension. We will continue as expected and complete this process in a professional manner and correspond with your stylist (our customer) directly with our findings. Many Thanks Sales Team

Posted 8 years ago

“Delivery , decent website , so quick”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Extremely quick delivery, excellent product”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Items were well packaged and arrived quickly”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“GOOD ONLINE SERVICE :)”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Great hair (remy prebonded hair in colours 2 & 2/6) and always efficient service, order every month and never had a problem.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“I have had extensions for years but these are one of the best quality hair I have had especially for the cheap price it's thick and velvet to the touch and shiny just like hair should be. Fab, very happy....,”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Excellent customer service best hair around . Superwefts are amazing quality”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Excellent delivery and excellent product ! Very happy and will order again.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Fast delivery but expensive x”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“exact colour as in picture, delivery before promised and look stunning now they're in :-) Thanks!”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Ordered medium brown.. The hair I recorded could only be described in my professional hair stylist opinion as dark blonde.”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“Fantastic service.....very helpful team???? Thank you”

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Posted 8 years ago

Thank you for your review :)

Posted 8 years ago

“I bought what I saw to be quality tension pliers for £25 and what I got I wouldn't give £2 for they're cheap they creak and they've given me blisters and they do not look the same as the ones advertised! . I bought a pair for £11 on eBay they lasted 4 years and I've never had this problem. Still waiting for a resolution. Won't use them again for anything”

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Posted 8 years ago

Additional Lengths is rated 4.3 based on 736 reviews