Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 736 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

Write Your review

Tell us how Additional Lengths made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not very good quality a lot of the hair fell out”

Helpful Report

Posted 9 years ago

“Love there hair used it for years always lasts longer than recommended life span”

Helpful Report

Posted 9 years ago

“Brilliant service.”

Helpful Report

Posted 9 years ago

“I have purchased a set of full head clip in extensions and they are great quality and were delivered extremely quickly. They stay in my hair fine hair better than extensions that I have bought in the past. One thing that would make them even better for me would be if there were single clip ins too. That's a minor detail and just a personal preference but I like to pad my hair out with single and double clips usually. I'll definitely be sticking with additional lengths in the future :)”

Helpful Report

Posted 9 years ago

“Amazing customer service amazing products amazing everything X x”

Helpful Report

Posted 9 years ago

“I wasn't happy with the product due to when it arrived the package was opened nd the hair had been opened to”

Helpful Report

Posted 9 years ago

“great service”

Helpful Report

Posted 9 years ago

“Have used the mini tip hair extensions for 3 years now, always really good quality and look fab but what disgusts me is the price going up every year by which I've noted is around £5 , couldn't believe when I went to order these the other week they were £80!!! When I first ordered these were just £55. Also when the hair seems a lot thinner when fitted in my hair.”

Helpful Report

Posted 9 years ago

“Super fast delivery excellent products as always”

Helpful Report

Posted 9 years ago

“Good , fast service. Always great products”

Helpful Report

Posted 9 years ago

“Ordered 3 bails of elegance. I ordered a new colour which i was unsure would match in the end. Spoke to Richard, he was brilliant, done everything he could to help me, in the end, the colour was great. Top quality service, even better quality hair, will continue to use, 11/10 from me x”

Helpful Report

Posted 9 years ago

“Beautiful hair. Colour not quite? as dark as i expected but still very good quality. Thankyou.”

Helpful Report

Posted 9 years ago

“I thought the service was good that I could send the hair back and get an exchange, I put a note in for the people to ring me and the guy called me to let me know I couldn't have my hair sent out by a certain time so that was kind. I didn't think it was fair that I could pay extra and have next day delivery I had to have a whole refund and then re-order for next day delivery, surly for us all it would have been easier for me to just pay the £7. Also, I tried to change the delivery address as it defaulted to my billing address instead of my works delivery address for some reason which no one will be home so I have already had the refund, re-ordered the hair and now wont be able to get it anyway because even under a hour after ordering you wouldn't help me and let me change the address even though it was your website that defaulted my address and didn't use the address I selected. BUT oh well... I just have to go without and order from somewhere else.”

Helpful Report

Posted 9 years ago

“Great service, ordered my hair hoping it would be the colour I needed and it was exactly what I use now. Will definitely be buying from here again. 10/10”

Helpful Report

Posted 9 years ago

“I have been using Additional Lengths for just over 4 months now! I have found them to be an extremely efficient company! On the occasions I have had to phone whom ever I speak to have always been very helpful! Nothing has ever been to much trouble! Any returns have been dealt with quickly and when ordering the goods have arrived the next day! Fantastic service.”

Helpful Report

Posted 9 years ago

“Ordered my extensions wed night and arrived sat. Quick delivery and great quality hair. Also cheapest online from what i can see.”

Helpful Report

Posted 9 years ago

“I have been trying to find a cap that kept my hair dry in the hot tub and this certainly fits the bill”

Helpful Report

Posted 9 years ago

“The extensions themselves are good quality however the light brown colour was more of a reddish brown so I've had to dye them to match my hair colour. The dye did not effect the hair. When they arrived the box was badly damaged and the hair extensions were hanging out which was disappointing as they weren't a cheap purchase. On a positive note the hair is good quality and looks very natural.”

Helpful Report

Posted 9 years ago

“I was very disappointed to have ordered next day delivery before 1pm at 6pm the previous day. To then be told that because I didn't pay before 3pm it was irrelevant! Why did I even get the option to pay £8.50 for a service that wasn't relevant?! When I rang at 1pm because my package hasn't arrived I was very rudely told I wouldn't be refunded the £8.50 as it was 'clearly stated' in the terms and conditions! Well I'm sorry but I wouldn't have spent £8.50 on a service that was never going to happen! You've lost what could've been a loyal, regular client due to uneccesary rudeness and general unhelpfulness”

Helpful Report

Posted 9 years ago

“Very pleased, my order went through straight away and was delivered within a couple of days. I ordered hair extensions which were the perfect match for my hair and will def be back!!”

Helpful Report

Posted 9 years ago

Additional Lengths is rated 4.3 based on 736 reviews