Additional Lengths Reviews

Name: Additional Lengths
Address: Unit 2 Easter Park, Teesside Industrial Estate, Unit 2 Easter Park, Teesside Industrial Estate, Stockton on Tees
Rating: 4.27

4.3 Rating 736 Reviews

81 %

of reviewers recommend Additional Lengths

4.3

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 867213

Email:

help@additionallengths.co.uk

Location:

Unit 2 Easter Park, Teesside Industrial Estate,
Unit 2 Easter Park, Teesside Industrial Estate
Stockton on Tees
TS17 9NT

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Additional Lengths 5 star review on 22nd February 2020

GEORGIA THEODORA GIANNAKA

Additional Lengths 5 star review on 19th April 2019

Kamaljit Kaur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been working with additional lengths fir the last 3 years. When it comes to quality of hair the Remi Cachet ranger is second to none it’s outstanding . Customer service is always professional and go above and beyond in helping with any enquiries you may have .. This company deserves a 5 star ⭐️”

Additional Lengths 5 star review on 14th March 2019

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Posted 5 years ago

“Fantastic service from start to finish, even got a free gift! The hair feels lush and the girl I spoke with on the phone told me it can last up 9 months with proper looking after!”

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Posted 5 years ago

“Amazing fast delivery and great customer service, hair is always top quality too?”

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Posted 5 years ago

Dear Erin We are happy your experience has led to you leaving us a positive review, thank you! At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“Service is excellent. Unfortunately I’m becoming increasingly disappointed with the quality of the hair”

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Posted 5 years ago

Hi Candice, thanks for taking the time to leave a comment I'll pass on your review of our services to the staff. Should you experience something with your hair that you feel isn't quite right we are happy to give advice over the phone, or should you need to you can always fill in a complaints form on our website so our management team can help you deal with the issues you may be having. All the best Additional Lengths

Posted 5 years ago

“Always got my delivery within a few days of ordering, very profession company”

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Posted 5 years ago

Thank you so much for taking the time to leave a review, we hope you continue to be happy with your purchase :) All the best Additional Lengths

Posted 5 years ago

“My beautiful hair arrived the next day! I did order one pack of wrong colour which I returned for an exchange which they did straight away. They also gave me excellent advice over Messenger before I purchased. I have yet to have the hair fitted but I cannot wait!”

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Posted 5 years ago

Hi Georgia We try to turn exchanges round as quickly as possible as we know how important having the right hair is for our customers. We always try to make sure they are processed the same day. Thanks for taking the time to leave a nice review. All the best Additional Lengths

Posted 5 years ago

“Thanks again”

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Posted 5 years ago

Thank you for leaving us a review, hope you and your hair are having a great time! All the best Additional Lengths

Posted 5 years ago

“The hair feels amazing will defiantly be ordering again.”

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Posted 5 years ago

Dear Chelsea Thanks for leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“Exellent service with fast delivery, high quality remy extensions with perfect size keratin bonds for discreet fixing. Started using ombre blend and colours are beautiful.”

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Posted 5 years ago

Hi there We are happy your experience with our hair has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“The hair is amazing quality as always!! Worth every penny x”

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Posted 5 years ago

Dear Lily We are happy your experience has led to you leaving us a positive review. At Additional Lengths we think our products are fab and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“Right on time arrival of goods plus lovely 24 inches extensions!!”

Additional Lengths 5 star review on 28th February 2019

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Posted 5 years ago

Hi Pola We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“I had an issue with placing my order and the staff could not have been more helpful! Amazing customer service. I’ve used this hair for years but only just started ordering on the internet.”

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Posted 5 years ago

Hi Danielle, Thanks for taking the time to leave a review. I'm really glad our staff helped you out. At Additional Lengths, we take pride in giving great customer service, which is constantly evolving to our clients wants and needs. All the best Additional Lengths

Posted 5 years ago

“I’ve been using the mini tip extensions for 5 years. I was impressed with the quality until the past year or so. The hair is not as soft, the colour not as shiny and it doesn’t hold its style as well. New hair put in last sat and I am disappointed. What have you changed?”

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Posted 5 years ago

Hi Rachel, We haven't changed anything with regards to the processes we have in place, however, please remember that each batch of hair is different due to it being a natural product from individual donors. Thanks for taking the time to leave a comment, if you need any further aftercare advice feel free to give us a call or check out the info on our website. All the best Additional Lengths

Posted 5 years ago

“Amazing service. Fast delivery. Wrap around ponytail is a perfect match to my hair, is real hair and ive had so many lovely comments about how natural it looks. I wear it for work and nights out so is very versatile. I’m even considering getting a second as back up and I’ve recommended to loads of friends. Thank you”

Additional Lengths 5 star review on 25th February 2019

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Posted 5 years ago

Hi Beki, your hair looks fab! So glad you like it, thanks for taking the time to leave a nice review. All the best Additional Lengths

Posted 5 years ago

“the best hair by far I have ever used .feels as good 5 months later and doesn't break or shrink. would never use any other now”

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Posted 5 years ago

Dear Rachel We are happy your experience has led to you leaving us a positive review. At Additional Lengths, we love our products and are always happy to see our customers just as happy as we are! All the best Additional Lengths

Posted 5 years ago

“this is the first time i purchased from here and it was my Ghd soft curl iron and i must say customer service is bang on. by mistake they sent me wrong product but once i informed them; immediately they sent me the exact one in two days. Thank you Rachael & team. xx”

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Posted 5 years ago

Dear Khyati We are happy your experience has led to you leaving us a positive review, sorry about the order mix up. Our thanks for being understanding! At Additional Lengths we take pride in giving great customer service, which is constantly evolving to our clients wants and needs. All the best Additional Lengths

Posted 5 years ago

“Pros: Impressive colour choices. Love the skin weft tape - they really are pretty discreet. Beautiful silky soft hair. I’ve only worn them for one day so I can’t comment on the durability just yet. Overall very impressed. Cons: One con for me personally, having thick-ish hair, I would prefer if each weft was weightier, (I believe they are 2.2g per weft) A tad on the expensive side therefore I need to buy at least 4 packs for a full head. 3 packs is perfect for people with fine hair however.”

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Posted 5 years ago

Hiya We are happy your experience has led to you leaving us a positive review. At Additional Lengths we love our products and are always happy to see our customers just as happy as we are! Your feedback on the weight is appreciated and will be relayed to the appropriate people. If you're looking to add more weight to your hair it might be worth looking at other application methods such as our flat wefts. Your hair care professional should be able to explain a bit more but please feel free to get in touch if we can help any further. All the best Additional Lengths

Posted 5 years ago

“Hair was a nice length and was the right colour. However, brought a full pack of clip ins and it was very thin and looked obvious. So second pack was needed.”

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Posted 5 years ago

Hi there, We are sorry your experience has led to you leaving us a low review. As with all natural hair products it can depend on the head you are putting it into. If your hair isn't the same length that can lead to it looking thin at the ends, depending on how the hair is placed into the head. You're welcome to get in touch for any installation advice we can offer you if you're still struggling with how they look in your head. Our customer services team will be happy to help via email or telephone. All the best Additional Lengths

Posted 5 years ago

“Best quality hair extensions I have ever used! I import to Australia and the delivery time is 48hrs which is just amazing! all round great service great product. I haven't been happier”

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Posted 5 years ago

Dear Naomi We are happy your experience has led to you leaving us such a positive review. Thanks for taking the time to do so! Our international shipping is great, we choose the best couriers - as well as hair ;) All the best Additional Lengths

Posted 5 years ago

“Delivered my stuff nice and quick”

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Posted 5 years ago

Hiya there We are happy your experience has led to you leaving us such a positive review. Glad your order arrived quick for you. All the best Additional Lengths

Posted 5 years ago

Additional Lengths is rated 4.3 based on 736 reviews