Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,369 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Fabulous products, fabulous servuce!!”

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“Order well packed and delivered with care. I haven't opened it as it is a present but I know from past experience the contents are beautifully designed and high quality.”

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“I was able to upload an image with my chosen frame and they arrived within 4 days. I was a little concerned about what to expect but was pleasantly surprised at the quality. The frame, backing and clarity of the photo is of a very good standard.”

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“My second grinder looks lovely, functional. Wipes down well. 10/10”

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“lovely frame and free picture looks good”

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“I have bought many Addison Ross enamel photo frames over the last few years .. The frames are excellent quality..and bring a bit of class to any photograph.”

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“Navy Small Lacquered Tray - is NOT 11 inches by 8 inches. It is 10 and a half inches by 8 inches. Just a bit too small for what I need it for. PLEASE amend your website. it is galling to spend £80 on a tray and for it to NOT be what was advertised!!! Plus mine has a black wooden underside. NOT a cream velvet underside. You need to get your product managers to put the website right!!”

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“Attractive product which was extremely well packaged and arrived speedily.”

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“Very happy with the craftsmanship from both an aesthetic and functional stand point.”

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“Incredible quality of a shargreen lacquered jewellery box. I use for remote control storage. So stylish, with exquisite craftsmanship!”

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“Beautiful frames and fantastic service - items were delivered within 24 hours of placing my order. What more could I ask for - you have a new regular customer now. Thank you to everyone concerned. Gill.”

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“Love the photo frame, it arrived well packaged and in good time.”

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“Really pleased with the quality and price of my picture frame. Highly recommend.”

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“My salt/pepper mills arrived well packaged and looking beautiful. I intend to give them as presents, so as yet I have no experience to report of them in use. That will be the challenge - but I have full expectatrion tghat they will perform well as they seem well made and solid!”

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“A frame that I bought several years ago was recently swapped out by Addison Ross without hesitation, as it had tarnished unexpectedly. I am so impressed with the outstanding customer service I received in the process. I already loved the company's products andthere is absolutely no doubt that I shall be buying from Addison Ross again!!”

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“Beautiful frames all delivered promptly. Sadly lots of fluff inside the frames on the printed photographs which was annoying as they were gifts and the recipient noticed straight away.”

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Hi Catherine, I am so sorry this issue occurred. Would you be able to send me your order number, and I will get in contact with the warehouse. We are so sorry again.

“Customer service was excellent, delivery on time Will use this company again so very happy with the Chinoiserie frame I ordered”

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“great customer care very reactive”

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“Great service and the quality of the bobbin mills is fab.”

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“Superb customer service! contacted them about a frame I bought a year ago amd have today received a replacement - very impressed ! Thank yoyu AR”

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Addison Ross is rated 4.8 based on 2,369 reviews