Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,465 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Item as expected and seen on the website. Top delivery service in terms of speed. Packaging over the top, too much waste.”

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“Love this company. Very efficient and arrived quickly. Really pleased with the quality of this photo frame and all the products I have bought from Addison Ross. Also customer service very helpful when I had a query. Highly recommend!”

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“Cannot rate this company more highly. The customer service is so exceptional. The products of such a high quality. Packaging fantastic. If I could give 100 stars I would.”

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“Stylish items and great quality. Bought a number of different products and happy with them all.”

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“Absolutely love my salt and pepper grinders and picture frame. Beautifully wrapped and packaged, all exceptional quality. Thank you so much for impeccable customer services. Wonderful!”

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“I used Addison Ross for the first time. I required a silver frame for a wedding present within a tight time frame. I called the company to ask if they could send it to me swiftly. The lady I spoke to was charming and guaranteed the ordered would be sent out immediately they received it. It was the week of Christmas so I appreciated it would be addition pressure but I got an email 24 hours later saying it was on its way. I was staggered at the efficiency as I received my order later that day. I would definitely recommend this company and will personally use them again”

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“Lovely products. Speedy delivery. Beautifully presented. Very pleased.”

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“Gorgeous! And beautifully packaged too.”

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“Lovely, beautifully made products and quick delivery.”

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“A perfect frame perfectly packaged and a fast delivery . A quality item”

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“Can't fault the order process or the time to delivery but I ordered 2 and whilst the lacquer on one is perfect there are areas on the other where it's not quite perfect, cloudy in places and small areas where the box looks damaged but it's just the lacquer. The thought of returning it and all the hassle associated with that does not appeal and it isn't hugely noticeable but a shame all the same as it is a very nice box. Without that it would have been 5 stars”

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“Love the bobbin salt and pepper millls. Such wonderful objects”

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“The Coasters arrived beatuifully packaged and are excellent quality. Great present for my brother.”

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“I was pleased with my purchase but disliked the constant marketing that followed”

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“I purchased a silver photo frame for my family as a gift and was very impressed with the packaging and the presentation box. It is a beautiful frame and fantastic quality,which is awaiting a wedding photo to be taken this year. I would definitely purchase more products from yourselves.”

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“Quick service and quick solution. I ordered a little jewellery box and as soon as I placed the order I realised that it had the wrong delivery address. I immediately contacted Addison Ross explaining my error and provided the correct address. Addison Ross responded quickly sending the parcel to the new delivery address.”

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“Had Large Scalloped Tray - thick Laquer , wipeable & perfect in everyway .So thought would buy Laquer Bin - so disappointing laquer thin & inside paint will need re painting after little use I think . I wanted to buy a matching Tissue box at the same time using Code but could not as no stock . I have for 20+ years enjoyed everything from AR but this not up to your usual high standard as gloss laquer so thin ? I perhaps just got a dodgy one ?”

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Hi there. We are so sorry this has occurred. I have passed your order number on our warehouse for them to reach out and sort a replacement. We would like to apologise again for this inconvenience. Thanks so much.

“The quality,design, and colours are beautiful. I am so happy with the candlesticks and scalloped tray I bought.”

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“Bought a beautiful turquoise picture frame - really high quality, would recommend.”

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“Bought small lacquered tray which is delightfully designed and of excellent quality. A little treasure. Beautifully packed and delivered on time.”

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Addison Ross is rated 4.8 based on 2,465 reviews