Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 842 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Great Friendly Customer Service. Ordered @ Christmas. Order Completed when they returned on 2nd January. Rang a couple of times. Great Friendly advice on phone about my Order.. Would Highly Recommend..”

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Posted 10 months ago

“Very pleased with the products which arrived well wrapped and in good time. I was informed that they had been sent and they arrived in the expected time frame. The time frame was longer than usual because of the Christmas break but I understodd that would be the case. Very happy. The food boxes are a style and sizes I always use.and find ideal for fridge and freezer.”

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Posted 10 months ago

“Bought a white kirchen bin from yous was fast delivery and the bin is good quality & lovely & white a wee bit of a shine aswell perfect not too Bulky price was good aswell would deffo recommend”

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Posted 11 months ago

“improve as your provider of quality yarns?”

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Posted 11 months ago

“Needed a replacement bottle for my spray bottle. Easy to find. Good quality too. Quick delivery.”

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Posted 11 months ago

“Item was as expected - very happy with it”

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Posted 11 months ago

“Thankyou for the lovely bowl. It matches my kitchen perfectly.”

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Posted 11 months ago

“Mop OK. Customer Service non-existent. I would have said dreadful, but it really was non-existent. I ordered 2 mops. There were no instructions on how to put them together. First mop would not squirt water. Phoned Customer Service number in late afternoon. Closed. Left message on answer phone. Never received a reply. . Unless you're physic, you could have problems putting the mop together. Also web site and You-tube tutorials useless. Would give NO stars for Customer Service but doesn't give the option. Would give NEVER to describe how quick the company replied to my query but not given the option. Even their surveys are useless. Will NOT Addis use again”

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Posted 1 year ago

Good Morning Robert, Sorry to hear you were unhappy with the customer service received. I have checked the system and am unable to find a message from yourself, so I do apologise that you didn't receive a response. There appears to have been an error which stopped us from receiving this. Please note that our phone lines are open 8:30am-4:30pm Mon-Thurs and 8:30am-4:00pm on Fridays. We are only a small team so sometimes if we are already on the line you may not be able to get through but we will always endeavour to call our customers back. You can also reach us on info@addis.co.uk where we aim to respond within 5 working days, but usually much quicker than this. Kind Regards, Addis

Posted 1 year ago

“Brilliant poduct and quality - just what i wanted”

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Posted 1 year ago

“Excellent item, received very quickly. Customer service at Addis was v helpful and knowledgeable. Great dealing with the company.”

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Posted 1 year ago

“Superdry Plus Mop - a bargain. So much better than the JML imitation. Very well made and highly effective at removing water from tiles.”

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Posted 1 year ago

“Speedy delivery, well packaged. Good quality items. A welcome upgrade.”

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Posted 1 year ago

“The plastic lunch boxes and drinks beakers are excellent quality. Even when I have cracked one in the freezer addis provide excellent replacement policy as long as you have a receipt and photos of the damage.”

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Posted 1 year ago

“I purchased a new bottle for my spray mop, as I had broken my existing one. Addis had the same one for good price, it was delivered quickly and fits great. All in all pleased with the service and saved me buying a new mop.”

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Posted 1 year ago

“Only a washing-up bowl, but delivered quickly at a reasonable price. Quality of product excellent”

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Posted 1 year ago

“Very pleased with my kitchen purchases, look very smart”

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Posted 1 year ago

“Love these linen baskets, long lasting and easy to keep clean”

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Posted 1 year ago

“Always buy Addis bowls and drainers for dood quality kitchen accessories”

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Posted 1 year ago

“I'm a cleaner and fully recommend all Addis Housewares Ltd items for our work. Fast service all round thank you.”

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Posted 1 year ago

“Fits snug but just the job. Typed in a question on their website and it was answered promptly.”

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Posted 1 year ago

Addis Housewares Ltd is rated 4.5 based on 842 reviews