Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.05

4.1 Rating 902 Reviews

77 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was relatively quick but I did find it confusing knowing what to do next about booking my experience. There seem to be a lot of steps to go through before that.”

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Posted 4 months ago

“It was easy enough to order an experience. I opted for an experience to be emailed to my friend. I asked for it to be emailed on a specific day. My only criticism is that I did not get any notification that it had been emailed, so had to message my friend to check they had received it.”

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Posted 5 months ago

We appreciate your thoughtful review Pat and are glad you had a great experience with us! We appreciate your feedback and we will pass this onto the relevant department for future improvements 👍🌟 Kind regards, Activity Superstore

Posted 4 months ago

“My friend recommended this for my son, she done it for her son and he really enjoyed the cars, He's just passed his test and this is the perfect gift for him, can't wait to see his face Christmas morning,”

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Posted 6 months ago

“Lovely little flat with really pleasant patio area. Very clean & well maintained.”

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Posted 6 months ago

“I wanted a voucher for a birthday gift. The birthday is on Wednesday. Obviously a lot of water still needs to go under the bridge before I can give you any other feedback. END”

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Posted 7 months ago

“Easy to use looks great”

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Posted 7 months ago

“My only problem is that there isn’t much choice in and around Birmingham area without travelling witch is not easy to get to thank you”

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Posted 1 year ago

“Once the process of validating the vouchers has been done ( keep your receipts) the company was prompt to make contact and book the experience in ! There are always several options to improve and enhance the experience as well as options to extend the voucher to give plenty of time.”

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Posted 1 year ago

“My Son gave us a 2 Night Getaway with Afternoon Tea which he had purchased in a Store. So when I tried to activate it they required a receipt which my Son no longer had. I Emailed Customer Service which were so helpful and asked me to send a copy of the purchase on my Son's bank statement. Which between us we managed to do. If purchasing from a store always keep the receipt. Customer Service was excellant and the booking process easy.”

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Posted 1 year ago

“Good Customer Service as my personalised gifts arrived broken so had to contact for a replacement and was very efficient.”

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Posted 1 year ago

“My experience was easy to book and the advisors replied quickly for my query’s”

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Posted 1 year ago

“Easy to navigate and plenty of options, but would be better if you could put in your post code to locate nearest activities rather than searching by area.”

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Posted 1 year ago

“Was able to spend voucher without any issue. Small time delay before receiving confirmation, but Activity Superstore explained this was down to the venue rather than themselves. Overall, a good booking experience.”

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Posted 1 year ago

“was a bit of a faf getting it set up to begin with but once i got it done was all fine”

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Posted 1 year ago

“Received a voucher as a gift that was for a two night break with afternoon tea, was very limited on where actually accepted the voucher using both parts of the voucher which doesn’t say this when buying the voucher as a gift or actually on the voucher it’s self that it is two separate experiences, however customer service for activity superstore was helpful when contacted and sent over a list of hotels that did accept both parts of the voucher so it could be used altogether”

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Posted 1 year ago

“Have used you before with no problem but, we were brought a Segway voucher and haven’t been able to use it due to the place we chose to do it is unavailable to book? You shouldn’t allow the parks to be chosen if they have no availability! Customer service was good, told me to deal direct with the Segway company. Voucher was brought for £59 and you say the exchange value is £29. Anyway, can’t use the voucher as it runs out soon!”

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Posted 1 year ago

Hi, Thank you for your kind feedback! 😎 We are very pleased you were happy with the level of customer service you received, but only able to apologise you struggled to book your voucher. If you have any further queries, please do not hesitate to call me on reviews@activitysuperstore.com. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“I had several issues with activation of gift but issues were dealt with quickly and effectively”

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Posted 1 year ago

Hi Teresa, Thank you for your kind feedback! 🥰 We are super pleased that you were able to get any issues you had sorted as soon as possible, and these were dealt with quickly. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 1 year ago

“We had a good quality stay provided by activity superstore. Good value for money and convenient stay”

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Posted 1 year ago

Hi, Thank you for your fantastic feedback! 😁👍 We are very pleased you were happy with the quality level of your experience, and found this to be good value for money. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 1 year ago

“Great stuff”

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Posted 1 year ago

Hi, Thank you for your glowing feedback! 😎✨ We are thrilled you were happy with your voucher. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 1 year ago

“I had a problem downloading my voucher but the customer service was quick and my dilemma was sorted out without any bother. I would highly recommend using Activity Superstore and I will certainly be using them again.”

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Posted 1 year ago

Hi, Thank you for your glowing feedback! 😎✨ We are only able to apologise that you struggled to retrieve your voucher, we're very glad our customer service team was able to assist with any queries you may have had. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 1 year ago

Activity Superstore Ltd is rated 4.1 based on 902 reviews