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Activity Superstore Ltd Reviews

4.1 Rating 895 Reviews
78 %
of reviewers recommend Activity Superstore Ltd
4.1
Based on 895 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

Write Your review

Activity Superstore offer great experiences at great prices. They have a range of activities to do all around the country. When I made a mistake booking an activity in the wrong place they quickly and easily helped and sorted the mistake! Highly recommend them to anyone! Best Regards, Happy Customer
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Posted 1 year ago
I recently activated my voucher for my son’s junior super car experience the process was really simple and straight forward. Would definitely recommend to anyone thinking of buying this as a gift!
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Posted 1 year ago
Really great experience , straightforward to arrange . Always delivers excellent service.
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Posted 1 year ago
Good Customer Service as my personalised gifts arrived broken so had to contact for a replacement and was very efficient.
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Posted 1 year ago
Good customer service thank you
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Posted 1 year ago
Loved it, so fun and easy to sign up ❤️
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Posted 1 year ago
A bit of a longer process than others but received voucher very quickly to email. Good choice in experience.
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Posted 1 year ago
Fantastic quick delivery of our vouchers, we’re all looking forward to using them.
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Posted 1 year ago
I have not yet attended my booked activity but the customer service team are very quick to reply and helpful with any questions/ difficulties with booking. There are lots of options for activities and I am excited to attend my activity now that it is booked.
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Posted 1 year ago
I was a but upset with the response I got when I asked if my voucher could be extended. My husband had a terrible fever and had to spend a couple of days in bed. I was asked for proof ie doctors letter. Not very impressed I did explain my Dad is in end off life care with MND. My head has been all over the place since we got his diagnosis.
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Posted 1 year ago
Hi Mandy, Thank you for sharing your feedback with us. I am genuinely sorry to hear about the health challenges your husband and father are facing. Regarding the request for medical documentation from our customer service team, I want to clarify that this is a standard procedure necessary for the matter to be escalated to a manager for review. We understand the sensitivity of such situations and aim to handle them with the utmost care. If you would like to discuss this further or if there is anything else we can assist you with, please feel free to contact me directly at reviews@activitysuperstore.com. I am here to help and address any concerns you may have. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
Had a great experience capturing a brilliant photo of our dog. Staff were super friendly and helpful. Will definitely be using activity superstore again in the future.
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Posted 1 year ago
Very happy with how I was helped
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Posted 1 year ago
Excellent service from start to finish, easy to use website, always on hand to help with any queries and your mind is out at rest swiftly if any issue occur.
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Posted 1 year ago
Easy to activate voucher, simple online steps. Very quick process from start to finish
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Posted 1 year ago
Excellent customer service, fast and prompt response from company to help me activate the voucher without the receipt
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Posted 1 year ago
Helpful customer service
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Posted 1 year ago
Booking system is quite long winded but once you get to the Experience you are interested in the details are quite explicit.
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Posted 1 year ago
Hi, Thank you for sharing your feedback with us. We sincerely apologise for the challenges you encountered while trying to book your experience and navigating the booking process. If you require any assistance in resolving these issues, we encourage you to reach out to our customer service team. They provide support and will be more than happy to help ensure a smoother experience for you. Your feedback is invaluable in our ongoing efforts to enhance and improve our services. We appreciate your input and look forward to the opportunity to better serve you in the future. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
Easy to navigate, very helpful.
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Posted 1 year ago
Good communication and very easy to book activity
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Posted 1 year ago
They are very helpful the site is easy to navigate when booking I'd recommend them to anyone very happy
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Posted 1 year ago
Activity Superstore Ltd is rated 4.1 based on 895 reviews