Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.07

4.1 Rating 895 Reviews

78 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

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“service was good and simple to use. Made purchasing more appealing”

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Posted 5 years ago

“we bought this as a present , the recipients were delighted and thought it a great idea for a gift , we have also had one of these breaks as a gift and we were also extremely pleased to have used it , and we can thoroughly recommended it all round.”

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Posted 5 years ago

“Used them twice now & both times have had absolute bargain prices & quick & easy booking procedure.”

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Posted 5 years ago

“Great choice of activities for everyone and very easy to purchase”

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Posted 5 years ago

“Choosing & ordering easy - arrived very quickly despite the week before Xmas. Not tried to book or use activity yet.”

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Posted 5 years ago

“recived voucher quick”

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Posted 5 years ago

“Overall good service great email returns also”

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Posted 5 years ago

“delivery arrived slightly late but easy service to use good value could have been in a gift box”

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Posted 5 years ago

“Excellent products and service”

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Posted 5 years ago

“I purchased a gift for my dad to do segway, it was quick and easy to purchase”

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Posted 5 years ago

“Very good service and very quick on delivery. Have lots of good offers and discounts”

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Posted 5 years ago

“Very good, would definitely use again”

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Posted 5 years ago

“Delivery was a lot quicker than I expected. Hope the experience is as good.”

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Posted 5 years ago

“Queries are not responded to thoughtfully or helpfully. Rather than telling me that the insurance waiver cost varies by location, tell me the range of changes that I may encounter. Rather than telling me to find a location and then I'll be told which cars are available, tell me which cars are available at each location so that I can decide where to book. In each case you'd have prevented the need for yet another email”

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Posted 5 years ago

Hello Wayne, Thank you for taking the time to share your feedback. I am sorry to hear that you are disappointed with the responses you are receiving, this is never what we would want our customers to feel. The damage waiver does vary depending on the venue and typically ranges between £20 and £35. With the cars it is harder as most will offer a range of cars but these cannot be guaranteed as this can change day to day. We do not have a list of all cars at each location on each date I am afraid so we do tend to ask for your preference so we can check for you. Kind regards Activity Superstore

Posted 5 years ago

“Very good service . Quick delivery”

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Posted 5 years ago

“Excellent customer service to sort an issue prior to Xmas”

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Posted 5 years ago

“Bought the meerkat experience for 2 as a Christmas present. My friends are well chuffed with this and are so looking forward to doing this so as yet cannot comment on the experience. As for the booking process very easy and straight forward. Had the voucher delivered within 2 days will be booking again for more. Many thanks”

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Posted 5 years ago

“Speedy delivery. Very satisfied with service”

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Posted 5 years ago

“Very good website. Prompt delivery of activity purchased. Presentation could be improved. Also I thpugjt that the 2 free Christmas gifts would come presented in an envelope, not to just print from email.”

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Posted 5 years ago

“What do you get for the woman who has everything? Answer - a voucher to get up close and personal with small furry creatures. Which is what I got for my wife and I'm now a superhero. Thank you Activity Superstore Ltd.”

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Posted 5 years ago

Activity Superstore Ltd is rated 4.1 based on 895 reviews