Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.05

4.1 Rating 902 Reviews

77 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a bit longer to come than what was said”

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Posted 5 years ago

“Very quick delivery and nicely presented gift pack”

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Posted 5 years ago

“Hi I did have problems with my e mail address but when switch to chrome it went through ok. I bought as a present so can't comment on how easy to use the voucher.”

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Posted 5 years ago

“Couldn’t use last years gift due to Activity Superstore and a couple of clients having a “disagreement “ so waste of money ! Same happened 2 years ago and we didn’t get our break due to leaving it to late to book . These gifts are restricted to certain times and don’t have any wiggle room so make sure when you get your coupon , book straight away to avoid disappointment”

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Posted 5 years ago

Hello Mike I am sorry to hear that you have been unable to use your gift. We do advise the expiry date, booking lead time and all restrictions within the packaging to ensure that customers are aware of this. If you would like to contact me with your voucher number, I will be happy to see if there is anything I can help you with. Kind regards Charlotte Activity Superstore

Posted 5 years ago

“I feel there was not enough detail in the description about the dates that the experience would be available at each location. I have bought as a gift and I am now hoping when the voucher arrives the dates will be suitable!”

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Posted 6 years ago

“Activity Superstore is ok. It has some great experiences but if you have to contact them it's a laborious process of having to email and wait 3-4 days as the Live Chat is often not live. Also when you go to book an activity unless it's MONTHS in advance you don't get much choice.”

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Posted 6 years ago

Dear John Thank you for taking the time to leave your comments. I am pleased to hear that you are happy with our choice of activities as we work hard to ensure there is an experience for everyone! Our typical reply time for emails is 48 hours and our live chat has been open continuously, during the opening hours stated, for the past few months, therefore I am not sure why you have encountered these issues. If you still need any help making a booking, please do get in contact with myself personally and I will gladly help. Kind regards Charlotte Activity Superstore

Posted 6 years ago

Activity Superstore Ltd is rated 4.1 based on 902 reviews