Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.11

4.1 Rating 875 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

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“I specifically selected physical gift box the website has issues on my browser refreshed several times and checked out with digital version. I reached out and did not recieve a responce so have opened paypal dispute.”

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Posted 2 weeks ago

“A great selection of activities and at such good prices”

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Posted 2 weeks ago

“Very easy to order and voucher came quickly. Thanks”

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Posted 2 weeks ago

“Good information”

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Posted 2 weeks ago

“Everything about the activity purchase was simple, whether by email or phone. In fact the Office team were extremely pleasant and professional to deal with. I'll be back!”

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Posted 2 weeks ago

“It was relatively quick but I did find it confusing knowing what to do next about booking my experience. There seem to be a lot of steps to go through before that.”

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Posted 2 weeks ago

“I purchased this as a present the process was easy and the delivery very speedy thank you”

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Posted 2 weeks ago

“When ordering I asked for one of the two items ordered to carry the names of Ray and Ann for whom it is a Christmas present, unfortunately you did not do so.”

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Posted 3 weeks ago

“It was easy to negotiate the website. There are numerous adventures and activities to choose from. I am delighted with both my purchases”

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Posted 3 weeks ago

“Activity which has been ordered for yesterday has still not arrived”

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Posted 3 weeks ago

Thank you for your feedback. I can see that we have been in touch and amended your email address in order to resend the Evchr. I do hope this was then received promptly.

Posted 3 days ago

“A great variety of activities to choose from for Christmas presents at value prices. Ideal put a smile on faces, to give family and friends a break or an experience.”

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Posted 3 weeks ago

“Great service”

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Posted 4 weeks ago

“Easy to purchase and quick to respond to email queries”

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Posted 4 weeks ago

“Great gift and price but really disappointed that my personalised gift note/ card wasn’t included. No response to my email asking if they could provide one.”

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Posted 1 month ago

Thank you for your feedback Donna, Please may you kindly reach out to us Customersupport@activitysuperstore.com and we will be happy to get this resent for you with the message you wish to attach. Best wishes, Activity Superstore

Posted 1 month ago

“Easy to order and was delivered the next day. I emailed customer service to say that only one of my gift experiences had arrived and received a prompt reply saying the other one was sent separately and it came first thing the next day. Will definitely use again.”

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Posted 1 month ago

Thank you for your fantastic feedback Jeanette! We are glad to hear our customer service team dealt with your query promptly and efficiently😁👍 Kind regards, Activity Superstore

Posted 1 month ago

“I have just ordered as a present for my niece and nephew a Two Night Getaway at a very reasonable price. The online ordering process was very straightforward and I received in the post the very next day the Voucher for them to activate at any time in the next 18 months or so. I have purchased these before for them and they have invariably been well satisfied with the hotels or guest houses chosen.”

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Posted 1 month ago

Thank you so much for your wonderful review Barry! We're thrilled to hear that you had such a positive experience with us. 🥰 Kind regards, Activity Superstore

Posted 1 month ago

“My partner will absolutely love this. Bought for Christmas. Thank you for such great service . The voucher arrived promptly. Highly recommend”

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Posted 1 month ago

Thank you for your 5-star feedback Emma! We hope your partner has an excellent experience 👍🌟 Kind regards, Activity Superstore

Posted 1 month ago

“vouchers came the day after i booked it, amazing company”

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Posted 1 month ago

We’re so grateful for your kind words and are glad we could meet your expectations!😁👍 Best wishes, Activity Superstore

Posted 1 month ago

“Easy to order and the gift voucher arrived two days later. Happily recommend to anyone.”

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Posted 1 month ago

Thank you for your wonderful review Mr Mansfield! We're thrilled to hear that you had a positive experience with us and that your voucher arrived promptly. 🥰 Kind regards, Activity Superstore

Posted 1 month ago

“It was easy enough to order an experience. I opted for an experience to be emailed to my friend. I asked for it to be emailed on a specific day. My only criticism is that I did not get any notification that it had been emailed, so had to message my friend to check they had received it.”

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Posted 1 month ago

We appreciate your thoughtful review Pat and are glad you had a great experience with us! We appreciate your feedback and we will pass this onto the relevant department for future improvements 👍🌟 Kind regards, Activity Superstore

Posted 1 month ago

Activity Superstore Ltd is rated 4.1 based on 875 reviews