Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.11

4.1 Rating 876 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Activity Superstore Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Activity Superstore has great options at great prices and an easy website to use.”

Helpful Report

Posted 1 year ago

Hi Chanetel, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the options offered and that you found our website easy to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Very happy”

Helpful Report

Posted 1 year ago

Dear Divija, We greatly appreciate your feedback. We are delighted to hear that you were satisfied with your experience voucher. However, it seems that the score you provided does not align with your positive comments. If there were any concerns or issues you encountered, please do not hesitate to inform us, and I would be more than happy to thoroughly investigate and ensure any problems are resolved promptly. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“When i was book ny voucher they told they will do everything in 10 working days and will send everything to email all confirmations already pass more then two months and still didnt get anything... And they even dont wanna refund the money... They just washing hands and say sorry we cant help you... Not taking any responsibility jo”

Helpful Report

Posted 1 year ago

Hi, Thank you for providing your feedback. I can only apologise that you were dissatisfied with your experience. However, I am unable to conduct a thorough investigation without specific voucher details. If you could kindly email these to me at reviews@activitysuperstore.com, I will be more than happy to assist you further. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Purchase of tickets was straight forward and easy. The online supplied e-ticket was exchanged at the venue for entry tickets with no fuss or bother. Would certainly use and recommend Activity Superstore for any future plans.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your wonderful feedback! 🙌 We are thrilled that you found purchasing your tickets to be so straight forward and easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Very easy to book, had a wonderful afternoon tea for my husbands birthday!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased you found your voucher easy to book, and we hope you and your husband enjoyed your afternoon tea. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Great company was brought as a wedding gift easy to use with loads of choices Excited to go on my experience in the new year”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your kind feedback! 😎 We are very pleased that you were happy with your wedding gift. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“It was difficult at first to sort out how to use the voucher. In the end the train ride was very good. Our voucher was for a train ride and afternoon tea. This became 2 different experiences at 2 different sites. But overall very good.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. We are very glad you found using your voucher to be so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“A Christmas present for us which we found was very easy to use. A two night break in a hotel in Bournemouth. All went really well.”

Helpful Report

Posted 1 year ago

Hi Carole, Thank you for your 5 star feedback! 👍✨ We are very pleased that you found using your voucher so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Sorry to say but we have not used our voucher as yet but hopefully will be doing soon...but the help I received online about how to use it was very helpful so thank you once again....”

Helpful Report

Posted 1 year ago

Hi, Thank you for your wonderful feedback! 🙌 We're thrilled that you found validating your voucher to be so easy, we hope you enjoy your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“The process was easy and helpful. Going to enjoy my Experience”

Helpful Report

Posted 1 year ago

Hi Craig, Thank you for your kind feedback! 😎 We are very glad you found the process of using your voucher to be so easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Great experience. Everything was straightforward. Hihgly recommend.”

Helpful Report

Posted 1 year ago

Hi Sabina, Thank you for your 5 star feedback! 👍✨ We are very glad that you were happy with your experience, and found everything to be so straightforward. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Did the weekend pass for BSB superbike at donington Park, easily accessed and it was a birthday present”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We are thrilled you were happy with your superbike experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“excellent customer service and response”

Helpful Report

Posted 1 year ago

Hi Serdar, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“This was brought for a Christmas present for myself and its been amazing, Had no issues, loads of places to book from, had everything we needed for our 2 night stay, perfect hotel actually looking to go back to the same hotel in the Christmas period, Thanks”

Helpful Report

Posted 1 year ago

Hi Danny, Thank you for your 5 star feedback! 👍✨ We are thrilled you have been able to use your christmas present, and found this easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Very easy and secure service”

Helpful Report

Posted 1 year ago

Hi Ella, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with your experience, and found your voucher so easy to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Very customer friendly and supportive. I could not attend a booking last minute and the support staff were very helpful to re arrange the booking. Very satisfied customer and I would recommend your company to all persons interested.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased you were happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“The website is super easy to navigate and straightforward. Prices were really good. For the experiences the website has, the prices are amazing! I would definitely use the site again and buy from there.”

Helpful Report

Posted 1 year ago

Hi Marya, Thank you for your 5 star feedback! 👍✨ We are very glad you were happy with the use of the website, and the prices you paid for your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Not many options for our activity. 2 nights away with afternoon tea. The tea had to be booked at a separate location. While eating the tea we were asked to pay for it as our voucher code had already been used to check in at the hotel. No way of speaking to anyone at Activity Superstore. I tried and the hotel giving us the tea tried. Only got an automated phone message directing you to the website whichever option you selected. Useless!”

Helpful Report

Posted 1 year ago

Hi Derek, Thank you for sharing your feedback with us. I would like to assure you that we did address your original booking request through email. To properly allocate your voucher, we had to split it into two separate experiences. Once we became aware of this, we promptly provided you with two voucher numbers- one for your Two Night Getaway and another for your Afternoon Tea. I can only apologise for any inconvenience this or frustration this process may have caused you. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“My Son & Daughter In Law gave me the voucher for my Birthday for The Shard and Afternoon Tea. It was very easy to activate and choose a date with suited us. We had a wonderful day. Definitely recommend Activity Superstore absolutely brilliant. Thank you.”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you for your wonderful feedback! 🙌 We are very glad that you were happy with the voucher you received for your birthday. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Amazing experience! 160ft bungee jump was amazing and it was quick and easy to book, 300ft next! 5 star”

Helpful Report

Posted 1 year ago

Hi Jamie, Thank you for your positive feedback! 🙂 We are very glad you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

Activity Superstore Ltd is rated 4.1 based on 876 reviews