Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.11

4.1 Rating 875 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Son gave us a 2 Night Getaway with Afternoon Tea which he had purchased in a Store. So when I tried to activate it they required a receipt which my Son no longer had. I Emailed Customer Service which were so helpful and asked me to send a copy of the purchase on my Son's bank statement. Which between us we managed to do. If purchasing from a store always keep the receipt. Customer Service was excellant and the booking process easy.”

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Posted 11 months ago

“I’ve bought the Treasured memories photo box and I am very happy about the item. Looks nice; good quality.”

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Posted 11 months ago

“Brilliant service. I'm not technically minded but activity store were so helpful. Thankyou activity store, look forward to ordering from you again soon x”

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Posted 11 months ago

“Fantastic service”

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Posted 11 months ago

“Activity Superstore offer great experiences at great prices. They have a range of activities to do all around the country. When I made a mistake booking an activity in the wrong place they quickly and easily helped and sorted the mistake! Highly recommend them to anyone! Best Regards, Happy Customer”

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Posted 11 months ago

“I recently activated my voucher for my son’s junior super car experience the process was really simple and straight forward. Would definitely recommend to anyone thinking of buying this as a gift!”

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Posted 11 months ago

“Really great experience , straightforward to arrange . Always delivers excellent service.”

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Posted 11 months ago

“Good Customer Service as my personalised gifts arrived broken so had to contact for a replacement and was very efficient.”

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Posted 11 months ago

“Good customer service thank you”

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Posted 11 months ago

“Loved it, so fun and easy to sign up ❤️”

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Posted 11 months ago

“A bit of a longer process than others but received voucher very quickly to email. Good choice in experience.”

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Posted 11 months ago

“Fantastic quick delivery of our vouchers, we’re all looking forward to using them.”

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Posted 11 months ago

“I have not yet attended my booked activity but the customer service team are very quick to reply and helpful with any questions/ difficulties with booking. There are lots of options for activities and I am excited to attend my activity now that it is booked.”

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Posted 11 months ago

“I was a but upset with the response I got when I asked if my voucher could be extended. My husband had a terrible fever and had to spend a couple of days in bed. I was asked for proof ie doctors letter. Not very impressed I did explain my Dad is in end off life care with MND. My head has been all over the place since we got his diagnosis.”

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Posted 11 months ago

Hi Mandy, Thank you for sharing your feedback with us. I am genuinely sorry to hear about the health challenges your husband and father are facing. Regarding the request for medical documentation from our customer service team, I want to clarify that this is a standard procedure necessary for the matter to be escalated to a manager for review. We understand the sensitivity of such situations and aim to handle them with the utmost care. If you would like to discuss this further or if there is anything else we can assist you with, please feel free to contact me directly at reviews@activitysuperstore.com. I am here to help and address any concerns you may have. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 11 months ago

“Had a great experience capturing a brilliant photo of our dog. Staff were super friendly and helpful. Will definitely be using activity superstore again in the future.”

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Posted 11 months ago

“Very happy with how I was helped”

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Posted 11 months ago

“Excellent service from start to finish, easy to use website, always on hand to help with any queries and your mind is out at rest swiftly if any issue occur.”

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Posted 11 months ago

“Easy to activate voucher, simple online steps. Very quick process from start to finish”

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Posted 11 months ago

“Excellent customer service, fast and prompt response from company to help me activate the voucher without the receipt”

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Posted 11 months ago

“Helpful customer service”

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Posted 11 months ago

Activity Superstore Ltd is rated 4.1 based on 875 reviews